TARGET 8: Former convenience store employee complains of cockroaches

Posted on 9 November 2017 at 7:11pm

COLUMBIA - Casey's General Store on Clark Lane is receiving criticism on Facebook after a former employee's post went viral.

Keri Lawson, a former Casey's General Store employee, said in her Facebook post: "I worked here for MAYBE 2 months... On the third week, I started complaining about the **COCKROACHES** and various work conditions."

KOMU 8 News investigated that complaint, obtaining inspection records from the county. 

The health inspections from the Boone County Health Department showed that Casey's on Clark Lane received two complaints about the store in the past week. One on November 3 and another on November 8. The health department sent a health inspector each time it received a complaint.

Kala Wekenborg-Tomka, the Boone County Health Department's Environmental Public Health Supervisor, said it treats every complaint the same as a routine inspection and said, "We respond to every complaint we receive." 

On November 3, a health inspector found one critical violation and two non-critical violations during an inspection. The health inspection stated: "Food debris and dead pests in hand sink near fryer, food debris on floor and in floor of WIC [walk-in cooler], an attractant of pests, and dead pests on ceiling, floor, and hand sink near fryer."

"They would crawl at my feet while I'm working, so I was constantly watching where I was touching," Lawson told KOMU 8 News during an interview.

Prior to Friday's inspection, the last inspection was on February 8, 2017. Since January 15, 2015, Casey's on Clark Lane has received seven critical violations and 10 non-critical violations. 

On October 5, 2015 Casey's had a critical violation for "Unapproved pest spray in kitchen."

KOMU 8 News called Casey's General Store. An employee and manager said, "no comment."

Wekenborg-Tomka said the store or restaurant does not know ahead of time when the health department is coming for a routine inspection.

"We've received complaints about any type of food establishment. I wouldn't say it's unique to Casey's, and we respond to them all the same," Wekenborg-Tomka said.

Lawson said the cockroaches got progressively worse as she was working. "There's a cooler lid where your pizza condiments are, and there's a little opening and one came up right out from there."

Lawson said she was asked to put Borax in the cooler vents and bug spray on the baseboards. Lawson showed KOMU 8 a note she said a manager gave her: "Keri, When  you close the kitchen tonight underneath the white cabinet is some bug spray, will you spray behind everything and open that vent on the prep table and put Borax in there. Ask the clean to close person to spray underneath the cabinets, not while customer are here though... Thank you XXXXX I appreciate you."

"We are here to be great educators as regulators. So if you see something, you're part of our eyes and ears of our community and we encourage you to report that to us," Wekenborg-Tomka said.

Wekenborg-Tomka said it takes "8 critical violations, 16 non-critical violations, or a combination of 20 violations" during one visit to close a store like Casey's.

"Our goal is not to close food establishments, it's to ensure that they understand why something is a violation and get them into compliance. So our last resort is closure, if education does not work," Wekenborg-Tomka said.

"They're definitely not a pet you want to keep around. It makes my skin crawl, and I couldn't do it anymore, I couldn't work there anymore," Lawson said.

Lawson said she was hired at Casey's at September 6 and trained at the store on El Chapparel, "that one is very clean."

KOMU 8 News pulled inspection reports from all Casey's stores in Boone County. All had violations, but those on Clark Lane were the most disturbing. Other stores had reports of "Employee eating trail-mix in kitchen, food stored on floor in walk in freezer, AND pizza boxes directly sitting on floor.

Lawson said managers kept telling her it wouldn't be like this after the re-model in January.

"I do hope that they address it, and I hope that their re-model fixes it. But I don't think it's just a sweep under the rug," Lawson said.