Columbia Man Lost Thousands in Unfinished Deck Project

2 years 11 months 3 weeks ago October 03, 2013 Oct 3, 2013 Thursday, October 03 2013 Thursday, October 03, 2013 10:06:00 PM CDT in News
By: Brynne Whittaker, KOMU 8 Reporter

COLUMBIA - A 20-year Columbia resident and retired civil servant is out thousands of dollars after a contractor failed to finish a deck project.

"We are out of money and a lot of time," Chuck Issacson said.

Chuck and Pamela Issacson wanted to redo their outdoor deck by adding a screened-in porch and roof for protection from insects. The couple signed a contract with Switzer Construction in late January of 2013 and wrote a check for $3,800, paying half the full cost of the project.

Issacson said the company said it planned to begin work in mid to late March, but didn't make an appearance until late May. When workers did arrive, Issacson said there was little work done and he didn't see the crews for another week.

"They finished a couple pier holes, then we didn't see them again for a week, then a crew brought some concrete in to make the piers," Issacson said. "So they were there three or four hours that day and said ‘We'll see you tomorrow' and never showed up."

After what he called several months of unanswered emails and phone calls to Switzer construction. Issacson decided to take legal action in July. The couple's lawyer sent a letter requesting a termination of the contract because of non-performance and a $2,000 refund.

"That's being generous. You see here only two piers have been poured, a little bit of lumber and the 6 x 6s. There's no roof," Issacson said. "There's nothing else that's been done. I think we are being generous.

Switzer Construction has not responded to Issacson's letter or request for a refund. The Better Business Bureau reports at least four other people in the mid-Missouri area who paid more than $3,000 for unfinished projects with the company. The Better Business Bureau suspended Switzer Construction's accreditation after it failed to respond to customer complaints.

KOMU 8 News called Switzer Construction to get its side of the story, but no one answered or responded to the messages.

To avoid contractor issues like this, the Better Business Bureau recommends
• Paying for the project in increments throughout the project
• Asking for references and calling them
• Asking to see contractor licenses

 

More News

Grid
List
JEFFERSON CITY (AP) — A Missouri judge has thrown out a state ethics case against a man who describes himself... More >>
25 minutes ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 1:41:24 PM CDT in News
KANSAS CITY (AP) — A group that presses single women, minorities and millennials to register to vote is apologizing for... More >>
1 hour ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 12:07:20 PM CDT in News
KANSAS CITY (AP) — A Johnson County horticulturist says the number of people dealing with bites from the oak leaf... More >>
2 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 12:00:45 PM CDT in News
COLUMBIA -- The University of Missouri System kicked off a week-long commemoration Tuesday of its now-30-year-old partnership with the University... More >>
2 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 11:44:00 AM CDT in News
ST. LOUIS (AP) — Several members of the St. Louis-area clergy are questioning why it took four years for murder... More >>
3 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 10:28:01 AM CDT in News
SPRINGFIELD (AP) — Suspended Missouri State quarterback Breck Ruddick has been cited with animal cruelty and allowing a dog to... More >>
4 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 9:18:36 AM CDT in News
ROCK HILL (AP) — A suburban St. Louis firefighter found unresponsive while on duty has died. Authorities say 46-year-old... More >>
5 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 8:23:02 AM CDT in News
ST. LOUIS (AP) — A St. Louis man and his girlfriend are both hospitalized after being attacked by a group... More >>
5 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 8:18:44 AM CDT in News
ST. CHARLES (AP) — St. Charles County is joining a St. Louis regional drug monitoring program that seeks to reduce... More >>
5 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 8:15:32 AM CDT in News
KANSAS CITY (AP) — Kansas City police are getting ready to begin testing body cameras. WDAF-TV ( http://bit.ly/2d6qtbI )... More >>
5 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 8:06:34 AM CDT in News
PECULIAR (AP) — Authorities are investigating a fatal fire in western Missouri. The Cass County Sheriff's Office said in... More >>
6 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 8:01:17 AM CDT in News
KANSAS CITY (AP) — Authorities have identified a homicide victim who was found inside a vehicle in Kansas City. ... More >>
6 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 7:51:26 AM CDT in Continuous News
CLAYTON (AP) — A St. Louis man has been sentenced to 30 years in prison after admitting he fatally shot... More >>
6 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 7:47:54 AM CDT in News
STURGEON - A fatal collision between a car and a box truck occurred on Highway 63 North early Tuesday morning.... More >>
6 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 7:24:00 AM CDT in News
COLUMBIA- Tuesday night, the Missouri Theatre will be hosting Karen Jones Meadows’ Harriet’s Return: Based Upon the Legendary Life of... More >>
8 hours ago September 27, 2016 Sep 27, 2016 Tuesday, September 27 2016 Tuesday, September 27, 2016 5:49:00 AM CDT in News
COLUMBIA - Republicans and Democrats both held watch parties in Columbia Monday night for the first presidential debate of 2016.... More >>
14 hours ago September 26, 2016 Sep 26, 2016 Monday, September 26 2016 Monday, September 26, 2016 11:36:00 PM CDT in News
COLUMBIA - The Columbia Police Department said it arrested a man after a road rage stabbing that happened at the... More >>
14 hours ago September 26, 2016 Sep 26, 2016 Monday, September 26 2016 Monday, September 26, 2016 11:15:00 PM CDT in News
LAKE OZARK - Two people burglarized a Kohl's department store on Saturday, Sept. 24. According to the Lake Ozark... More >>
15 hours ago September 26, 2016 Sep 26, 2016 Monday, September 26 2016 Monday, September 26, 2016 10:31:00 PM CDT in News
Columbia, MO
Broken Clouds 75°
2pm 75°
3pm 76°
4pm 76°
5pm 76°

Select a station to view its upcoming schedule:

Coming Up Next

2:00p
The Dr. Oz Show
3:00p
Dr. Phil
4:00p
Jeopardy!
2:00p
Judge Alex
2:30p
Judge Alex
3:00p
The Robert Irvine Show

Tonight's Schedule

7:00p
The Voice
9:00p
This Is Us
7:00p
The Flash
8:00p
MADtv
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld