Accident Calls Keep Workers Hustling at Traffic Command Center
JEFFERSON CITY - The Missouri Department of Transportation (MoDOT) was busy all day Tuesday updating its interactive map for road closures and openings. Calls came into the customer service center or control center every few minutes requesting road safety information.
District maintenance engineer Randy Aulbur says the map helps Missourians see the road conditions ahead of time in order to make good judgment.
"We keep it up to date," Aulbur said. "The minimum times are every four hours for different routes to call in the road conditions."
There are seven call centers in the state of Missouri, one in each district. The call center for the Mid-Missouri area is located in Jefferson City. Maintenance crews are to call into the main call center every three to four hours. There are 25 maintenance crews in the central district.
Customer service representative Janis Gieck says the online map is a great tool for families.
"Talking to the people, the moms getting their kids going back to school, or the truck drivers are my favorite parts of the job because I can help them stay off the roadway when conditions are severe," Gieck said.
You can check road conditions on this interactive map on MoDOT's website. Click on "traffic cameras" to virtually see what the roads look like.
Select a station to view its upcoming schedule: