AT&T Working to Restore Cell Service in Harrisburg

3 years 2 months 1 week ago September 30, 2013 Sep 30, 2013 Monday, September 30 2013 Monday, September 30, 2013 10:10:00 AM CDT in News
By: India Everett, KOMU 8 Reporter
Embed Code Copied

HARRISBURG - According to some residents, their AT&T cell service hasn't been functioning since Friday, September 27. The signal strength will show full bars, but some residents still experienced calls that did not go through, messages that did not send, and data that didn't function.

Some residents have called AT&T to fix the problem and have been offered varying solutions including vouchers and reimbursement for the lack of service. Others have been more hesitant to call. Vickie Spry has five AT&T lines for her family. She said the cell service has been going down intermittently for about two months. She's called AT&T to fix the problem in the past.

"Every time I call [AT&T] I have to wait an hour, sometimes more, to even talk to someone."

She said she thinks the wait time has deterred more people from calling. Spry was offered $30 by AT&T for her lost service, she said with five phones on the line, that didn't cover all the lost cell use.

Collin McBride has been calling AT&T as well. He said they've always been helpful to him and that he's been given discounted bills as a result of the service issues, but that every time he calls they say it's the first time that they have heard of the problem. As a result, McBride has been talking to other Harrisburg residents on Facebook so they can share the same ticket number to get faster results.

AT&T issued this statement on September 30:

"AT&T customers in Harrisburg may have experienced issues with wireless service during several days in September, including Monday morning. Technicians worked to resolve each issue and service in Harrisburg is currently running normally. We are closely monitoring the network, and apologize for this inconvenience."

More News

Grid
List
BOONVILLE - Authorities said at around 9:30 Saturday night, an armed robbery occurred near Santa Fe Trail and Riviera Drive.... More >>
3 hours ago December 11, 2016 Dec 11, 2016 Sunday, December 11 2016 Sunday, December 11, 2016 4:46:00 AM CST in Top Stories
BOONE COUNTY - One person died in a vehicle crash on Highway 124 Saturday evening, according to Boone County Fire... More >>
8 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 11:51:04 PM CST in News
COLUMBIA – More than 20 schools from Kansas City to Columbia gathered at Jefferson Middle School Saturday for the FIRST... More >>
9 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 10:09:00 PM CST in News
MARIES COUNTY - A man who stole a vehicle and allegedly wrecked it was arrested, according to the Maries County... More >>
10 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 9:51:06 PM CST in News
PLEASANT HILL - Gov. Jay Nixon announced the completion of the Katy Trail extension from Windsor to Pleasant Hill Saturday.... More >>
11 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 8:44:00 PM CST in News
COLUMBIA — In late October, an outbreak of canine distemper forced a St. Louis animal shelter to euthanize 17 dogs.... More >>
12 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 7:31:00 PM CST in News
ST. LOUIS - The City of Columbia did not violate residents First and Fourteenth Amendment rights by allowing a student... More >>
13 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 6:18:00 PM CST in News
ST. LOUIS (AP) — A St. Louis lawyer has been named chairman of the University of Missouri board of cur... More >>
16 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 3:45:04 PM CST in News
ST. LOUIS (AP) — St. Louis police said a man impersonating a police officer tried to pull over the wrong... More >>
18 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 1:30:00 PM CST in News
SPRINGFIELD (AP) — Southwest Missouri authorities have charged a man with raping a woman nearly a year after he was... More >>
19 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 12:05:10 PM CST in News
COLUMBIA - The Missouri Arthritis Foundation in Missouri is set to raise $40,000. Since August, supporters have signed... More >>
19 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 12:05:00 PM CST in Top Stories
COLUMBIA (AP) — The U.S. Nuclear Regulatory Commission said a proposed medical radioactive isotope plant in Columbia would have little... More >>
20 hours ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 11:09:26 AM CST in News
HOLTS SUMMIT - The Holts Summit Lions Club is hosting the second annual Christmas Festival Saturday before the start of... More >>
1 day ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 4:42:00 AM CST in News
COLUMBIA - Overuse injuries appear to be growing increasing common in youth sports. According to a 2015 study by the... More >>
1 day ago December 10, 2016 Dec 10, 2016 Saturday, December 10 2016 Saturday, December 10, 2016 4:25:00 AM CST in News
JEFFERSON CITY (AP) — Missouri's outgoing Democratic Gov. Jay Nixon is giving clemency to 15 people convicted of drug-related crimes... More >>
1 day ago December 09, 2016 Dec 9, 2016 Friday, December 09 2016 Friday, December 09, 2016 8:50:05 PM CST in News
JEFFERSON CITY (AP) — A former director of Missouri's unemployment benefits agency has agreed to a $2 million settlement to... More >>
1 day ago December 09, 2016 Dec 9, 2016 Friday, December 09 2016 Friday, December 09, 2016 8:36:46 PM CST in News
KANSAS CITY, Mo. (AP) — A woman assaulted as a girl during a 1982 attack that killed her mother wants... More >>
1 day ago December 09, 2016 Dec 9, 2016 Friday, December 09 2016 Friday, December 09, 2016 8:27:25 PM CST in News
JEFFERSON CITY (AP) — Missouri Auditor Nicole Galloway said she's reviewing state legal payments following reports of harassment and employee... More >>
1 day ago December 09, 2016 Dec 9, 2016 Friday, December 09 2016 Friday, December 09, 2016 8:16:29 PM CST in News
Columbia, MO
Broken Clouds 41°
8am 41°
9am 42°
10am 43°
11am 40°

Select a station to view its upcoming schedule:

Coming Up Next

7:00a
KOMU 8 News Today
8:00a
Sunday TODAY with Willie Geist
9:00a
Meet the Press
7:30a
In Touch with Dr. Charles Stanley
8:30a
The Key of David
9:00a
Campmeeting

Tonight's Schedule

6:00p
Football Night in America
7:20p
Sunday Night Football
6:00p
Throw Momma from the Train
8:00p
Marvel's Agents of S.H.I.E.L.D.
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld