AT&T Working to Restore Cell Service in Harrisburg

2 years 9 months 3 weeks ago September 30, 2013 Sep 30, 2013 Monday, September 30 2013 Monday, September 30, 2013 10:10:00 AM CDT in News
By: India Everett, KOMU 8 Reporter

HARRISBURG - According to some residents, their AT&T cell service hasn't been functioning since Friday, September 27. The signal strength will show full bars, but some residents still experienced calls that did not go through, messages that did not send, and data that didn't function.

Some residents have called AT&T to fix the problem and have been offered varying solutions including vouchers and reimbursement for the lack of service. Others have been more hesitant to call. Vickie Spry has five AT&T lines for her family. She said the cell service has been going down intermittently for about two months. She's called AT&T to fix the problem in the past.

"Every time I call [AT&T] I have to wait an hour, sometimes more, to even talk to someone."

She said she thinks the wait time has deterred more people from calling. Spry was offered $30 by AT&T for her lost service, she said with five phones on the line, that didn't cover all the lost cell use.

Collin McBride has been calling AT&T as well. He said they've always been helpful to him and that he's been given discounted bills as a result of the service issues, but that every time he calls they say it's the first time that they have heard of the problem. As a result, McBride has been talking to other Harrisburg residents on Facebook so they can share the same ticket number to get faster results.

AT&T issued this statement on September 30:

"AT&T customers in Harrisburg may have experienced issues with wireless service during several days in September, including Monday morning. Technicians worked to resolve each issue and service in Harrisburg is currently running normally. We are closely monitoring the network, and apologize for this inconvenience."

More News

Grid
List
LAKE OF THE OZARKS – One person was injured after a boat caught on fire at the 38-mile marker by... More >>
5 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 10:10:00 PM CDT in News
KANSAS CITY (AP) — The Repertory Theatre of St. Louis has received a $1 million gift, the largest in its... More >>
10 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 5:07:03 PM CDT in News
KANSAS CITY (AP) — A 51-year-old man is accused of pulling over a vehicle and acting as if he were... More >>
10 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 4:46:46 PM CDT in News
COOPER COUNTY - A man has been charged in relation to a hostage standoff east of Boonville Friday morning. ... More >>
11 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 4:15:00 PM CDT in News
COLUMBIA - With the extreme heat this weekend, local medical experts told people to be aware of the signs of... More >>
11 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 3:53:00 PM CDT in News
COLUMBIA - Out-of-towners from across the state are boosting sales for local businesses and restaurants downtown this weekend. The... More >>
12 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 3:13:00 PM CDT in News
JEFFERSON CITY - The Jefferson City Knights of Columbus hosted a barbecue fundraiser for the country's first Special Olympics training... More >>
13 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 1:54:00 PM CDT in News
COLUMBIA - Athletes, parents and officials across Columbia attempted to beat the heat while participating in the Show Me State... More >>
14 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 1:21:00 PM CDT in News
KANSAS CITY, Kan. (AP) — Hundreds of mourners gathered for the funeral for a Kansas City, Kansas, police captain shot... More >>
15 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 12:10:16 PM CDT in News
KANSAS CITY (AP) — A federal judge has tossed out a woman's lawsuit against Home Depot over the deaths of... More >>
16 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 11:38:15 AM CDT in News
KANSAS CITY (AP) — A Kansas City, Missouri , man is accused of spitting in a police officer's eye and... More >>
16 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 11:29:44 AM CDT in News
COLUMBIA — A group of young athletes braved the high heat this morning doing more than most people do before... More >>
17 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 10:36:00 AM CDT in News
ST. LOUIS (AP) — Roy Blunt has served in Congress for two decades, but as he seeks re-election to the... More >>
18 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 9:39:32 AM CDT in News
JEFFERSON CITY (AP) — An incoming high school senior from the Kansas City area will be one of the youngest... More >>
18 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 9:33:00 AM CDT in News
BOONE COUNTY - The Boone County Fair had better turnout than expected with Sturgeon hosting it for the first time.... More >>
21 hours ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 6:02:00 AM CDT in News
COLUMBIA - Early Thursday morning, a man was shot during an argument with a neighbor about a “no parking” sign... More >>
1 day ago July 23, 2016 Jul 23, 2016 Saturday, July 23 2016 Saturday, July 23, 2016 12:03:00 AM CDT in News
COLUMBIA - Two mid-Missouri Republican delegates said the Republican National Convention in Cleveland this week was very successful. Columbia... More >>
1 day ago July 22, 2016 Jul 22, 2016 Friday, July 22 2016 Friday, July 22, 2016 11:06:00 PM CDT in News
GALENA (AP) — The Missouri State Highway Patrol said an 18-year-old has drowned in Table Rock Lake. The patrol... More >>
1 day ago July 22, 2016 Jul 22, 2016 Friday, July 22 2016 Friday, July 22, 2016 8:03:19 PM CDT in News
Columbia, MO
Broken Clouds 79°
4am 81°
5am 80°
6am 79°
7am 79°

Select a station to view its upcoming schedule:

Coming Up Next

3:30a
Paid Program
4:00a
Paid Program
4:30a
Paid Program
3:30a
Paid Program
4:00a
Paid Program
4:30a
Paid Program

Tonight's Schedule

7:00p
Hollywood Game Night
8:00p
American Ninja Warrior
7:00p
Bulletproof Heart
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Cougar Town