Better Business Bureau Warns About Possible Halloween Scams

3 years 11 months 3 weeks ago Tuesday, October 22 2013 Oct 22, 2013 Tuesday, October 22, 2013 2:58:00 PM CDT October 22, 2013 in News
By: Nathalie Granda, KOMU 8 News Reporter
loading

COLUMBIA- The Better Business Bureau is warning customers to be aware when shopping for Halloween costumes this year after receiving hundreds of complaints last year.

The Bureau said the complaints range from not being able to return costumes and items, to never getting the items ordered at all.

Better Business Bureau employees said many customers were told they could not return costumes because they were used, torn during unpacking, or some pop-up stores were already closed by the time customers came to report problems.

Columbia costume store owners said customers this year need to be more careful and make sure they do their homework before shopping.

"With Halloween and novelty, it's best to have as much information as possible before you purchase or decide to rent and I don't think it's reputable if you think you can return something and they don't allow you to return it," Gotcha Costume Owner Michelle Froese said.

Consumers are becoming aware of the issue, and are becoming more weary.

"Yeah, I probably wouldn't buy from pop-up shops like that anymore if I knew that they were going to close so that I could for sure get my money back," said Columbia shopper Allie Zidek.

Other tips the BBB has are to look into the store's location, look closely into their refund policy, protect your personal information, look into when the business will close, and find out about extra fees and shipping charges.

For more information on individual Halloween shops, customers can type in the business name at the Better Business Bureau's website and get reviews.

More News

Grid
List
JEFFERSON CITY (AP) — An official from a company working to commercialize high-speed Hyperloop transportation says Missouri is among the... More >>
29 minutes ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 4:23:00 PM CDT October 19, 2017 in News
FULTON -- A South Callaway High School student is accused of sending out a threatening Snapchat. Police said the... More >>
58 minutes ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 3:54:00 PM CDT October 19, 2017 in News
KANSAS CITY, Mo. (AP) — A Kansas City woman had pleaded guilty to failing to pay taxes on at least... More >>
1 hour ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 2:55:00 PM CDT October 19, 2017 in News
ST. LOUIS (AP) — A woman has admitted that she lied about her nursing credentials to work at a St.... More >>
2 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 2:33:00 PM CDT October 19, 2017 in News
FULTON – Ameren Missouri’s Callaway Energy Center is in the middle of a 55-day outage, where crews will replace fuel... More >>
3 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 1:42:00 PM CDT October 19, 2017 in News
COLUMBIA - Access to health care can be a matter of life or death. Callaway County's only hospital almost... More >>
4 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 12:47:00 PM CDT October 19, 2017 in News
COLUMBIA - The question of whether to rename Robert E. Lee Elementary, in part because of its Confederate roots, will... More >>
4 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 12:44:00 PM CDT October 19, 2017 in News
JEFFERSON CITY - The attorneys general for 49 states and the District of Columbia reached a settlement with General Motors... More >>
4 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 11:57:11 AM CDT October 19, 2017 in News
BOONE COUNTY - Sheriff's deputies said a teenager was shot in a home on Bethany Drive on Wednesday. The... More >>
6 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 10:43:00 AM CDT October 19, 2017 in News
COLUMBIA - Police are investigating a home invasion on Clark Lane after victims said two men broke in and took... More >>
6 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 10:07:00 AM CDT October 19, 2017 in News
COLUMBIA - For Harold’s Doughnuts owner Michael Urban, big customer turnout and big sales are Homecoming traditions he looks forward... More >>
8 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 8:13:00 AM CDT October 19, 2017 in News
COLUMBIA - Homecoming weekend is a big deal in Columbia with thousands flocking in for festivities, including tailgating prior to... More >>
13 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 3:35:00 AM CDT October 19, 2017 in News
BOONVILLE - Law enforcement took two into custody after a car chase late Wednesday night. The couple was identified... More >>
16 hours ago Thursday, October 19 2017 Oct 19, 2017 Thursday, October 19, 2017 12:09:00 AM CDT October 19, 2017 in News
ST. LOUIS - Southwest's first all-female crew took off from Missouri on Wednesday. The flight traveled from St. Louis... More >>
18 hours ago Wednesday, October 18 2017 Oct 18, 2017 Wednesday, October 18, 2017 10:07:00 PM CDT October 18, 2017 in News
ST. LOUIS (AP) — Jaden Schwartz had his third career hat trick to help the St. Louis Blues beat the... More >>
18 hours ago Wednesday, October 18 2017 Oct 18, 2017 Wednesday, October 18, 2017 10:06:59 PM CDT October 18, 2017 in News
COLUMBIA - Columbia Police Department responded to a call at 4:15 p.m. Wednesday afternoon in West Columbia. They are... More >>
21 hours ago Wednesday, October 18 2017 Oct 18, 2017 Wednesday, October 18, 2017 7:39:00 PM CDT October 18, 2017 in News
MEXICO-- As Domestic Violence Awareness Month comes to a close, a report by the Violence Policy Center shows that Missouri... More >>
21 hours ago Wednesday, October 18 2017 Oct 18, 2017 Wednesday, October 18, 2017 7:29:00 PM CDT October 18, 2017 in News
ASHLAND - Children, parents and politicians attended a Youth Town Hall featuring Congresswoman Vicky Hartzler, R-Missouri, Wednesday evening at the... More >>
21 hours ago Wednesday, October 18 2017 Oct 18, 2017 Wednesday, October 18, 2017 7:14:00 PM CDT October 18, 2017 in News
Columbia, MO
Broken Clouds 78°
5pm 79°
6pm 76°
7pm 71°
8pm 67°

Select a station to view its upcoming schedule:

Coming Up Next

4:30p
Jeopardy!
5:00p
KOMU 8 News @ 5
5:30p
NBC Nightly News with Lester Holt
4:30p
The Goldbergs
5:00p
American Dad!
5:30p
American Dad!

Tonight's Schedule

7:00p
Superstore
7:30p
The Good Place
8:00p
Will & Grace
8:31p
Great News
9:00p
Chicago Fire
7:00p
Supernatural
8:00p
Arrow
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld