Better Business Bureau Warns About Possible Halloween Scams

3 years 1 month 1 week ago October 22, 2013 Oct 22, 2013 Tuesday, October 22 2013 Tuesday, October 22, 2013 2:58:00 PM CDT in News
By: Nathalie Granda, KOMU 8 News Reporter

COLUMBIA- The Better Business Bureau is warning customers to be aware when shopping for Halloween costumes this year after receiving hundreds of complaints last year.

The Bureau said the complaints range from not being able to return costumes and items, to never getting the items ordered at all.

Better Business Bureau employees said many customers were told they could not return costumes because they were used, torn during unpacking, or some pop-up stores were already closed by the time customers came to report problems.

Columbia costume store owners said customers this year need to be more careful and make sure they do their homework before shopping.

"With Halloween and novelty, it's best to have as much information as possible before you purchase or decide to rent and I don't think it's reputable if you think you can return something and they don't allow you to return it," Gotcha Costume Owner Michelle Froese said.

Consumers are becoming aware of the issue, and are becoming more weary.

"Yeah, I probably wouldn't buy from pop-up shops like that anymore if I knew that they were going to close so that I could for sure get my money back," said Columbia shopper Allie Zidek.

Other tips the BBB has are to look into the store's location, look closely into their refund policy, protect your personal information, look into when the business will close, and find out about extra fees and shipping charges.

For more information on individual Halloween shops, customers can type in the business name at the Better Business Bureau's website and get reviews.

More News

Grid
List
COLUMBIA – John Alspaugh and his family own the Hinkson Creek Farm, including its very popular Christmas tree patch of... More >>
1 hour ago December 05, 2016 Dec 5, 2016 Monday, December 05 2016 Monday, December 05, 2016 1:23:00 AM CST in News
STURGEON - Mid-Missouri drivers experienced trouble on the roads Sunday, after a mix of snow and rain spurred multiple accidents... More >>
4 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 10:13:00 PM CST in News
COLUMBIA - A proposed overhaul to a section of Columbia city code could soon make the city's parks more friendly... More >>
8 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:53:00 PM CST in News
BRANSON (AP) — Authorities are investigating after a fire damaged a resort condominium building under construction in Branson. ... More >>
8 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:51:20 PM CST in News
CAPE GIRARDEAU (AP) — The New Madrid Fault has had a fair amount of minor seismic activity in recent weeks.... More >>
8 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:42:47 PM CST in News
KANSAS CITY (AP) — A horse drawn carriage was involved in an accident on the Country Club Plaza, injuring three... More >>
8 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:41:15 PM CST in News
NAYLOR (AP) — Two southeast Missouri men have been honored as heroes for saving a man and his toddler son... More >>
14 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 12:04:12 PM CST in News
COLUMBIA - The first Chocolate Festival in Columbia will allow mid-Missouri residents to snack on tasty treats while giving back... More >>
21 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:16:00 AM CST in Top Stories
CAMDEN COUNTY - One man was airlifted to the hospital Friday after his vehicle overturned. According to the Missouri... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 9:22:34 PM CST in News
KANSAS CITY (AP) - Authorities are investigating after tools and equipment were stolen from a Kansas City woodworking shop where... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 8:54:00 PM CST in News
KIRKSVILLE - The Kirksville Arts Center broke out in flames Friday evening. According to an email from the Kirksville... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 7:42:00 PM CST in News
COLUMBIA - A film about the life of a Missouri artist and politician was shown for free on Saturday. ... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 6:09:00 PM CST in News
JEFFERSON CITY - Stephen Webber has been elected as the new Chair of the Missouri Democratic Party on Saturday. ... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 4:12:00 PM CST in News
COLUMBIA - People came to celebrate Kwanzaa early this year at the Progressive Missionary Baptist on Saturday. The African-American... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 4:05:00 PM CST in News
SPRINGFIELD (AP) — A Missouri woman faces 12 years in federal prison for leading a fraud scheme. The U.S.... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 3:29:38 PM CST in News
COLUMBIA – Over 40 local authors showed off their work and networked with other writers at the Local Authors Open... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 2:55:00 PM CST in News
COLUMBIA - Around 10 a.m. Saturday, a man driving his car northbound near Highway 63 and Stadium flipped over. No... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 11:38:33 AM CST in Top Stories
JEFFERSON CITY (AP) — Missouri lawmakers have struggled to find a way to pay for repairs along thousands of miles... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 10:59:00 AM CST in News
Columbia, MO
Broken Clouds 29°
3am 30°
4am 29°
5am 30°
6am 31°

Select a station to view its upcoming schedule:

Coming Up Next

2:03a
Meet the Press
3:00a
Paid Program
3:30a
Paid Program
2:00a
Paid Program
2:30a
Paid Program
3:00a
Paid Program

Tonight's Schedule

7:00p
The Voice
9:01p
Timeless
7:00p
Supergirl
8:00p
Supergirl
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld