Better Business Bureau Warns of Netflix Scam

3 years 6 months 4 weeks ago Monday, March 24 2014 Mar 24, 2014 Monday, March 24, 2014 2:15:00 PM CDT March 24, 2014 in News
By: Tori Chamberlain, KOMU 8 Digital Producer

COLUMBIA - A new phishing scam is attacking users of the popular video streaming service, Netflix.

The Better Business Bureau issued a warning to consumers about the scam and warned customers to use caution when logging in to their account.

The first step of the scam victims may encounter is a screen that appears when trying to log in to an account. It will say the username was suspended for "unusual activity" and the user must contact Member Services to regain access.

What most consumers are not aware of is the "Member Services" phone number provided is not affiliated with Netflix at all. Someone claiming to be a Netflix support staffer tells the customer their services have been hacked, and they must connect with a technician to fix the problem.

Not only do the scammers attempt to obtain credit card, license and billing information from the customer on the line, but they are able to access sensitive documents within a computer system during that time.

The Better Business Bureau says if customers experience any of the components of the scam, they should hang up as soon as possible to avoid releasing secure information. Anyone who encounters the scam should also change their Netflix password as well as any other website accounts that use the same password.

For more tips on how to identify and avoid the scam click here.

More News

Grid
List
FULTON - Fulton police arrested a man Sunday on suspicion of kidnapping and domestic assault. Someone called the Fulton... More >>
6 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 5:47:00 PM CDT October 22, 2017 in News
JEFFERSON CITY (AP) — Missouri's capital city scored poorly in a recent ranking of cities evaluating which places offer the... More >>
7 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 4:07:00 PM CDT October 22, 2017 in Continuous News
COLUMBIA - Pet owners brought their dogs and cats to Lizzi and Rocco’s pet store for a halloween themed photoshoot.... More >>
7 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 3:58:00 PM CDT October 22, 2017 in News
FULTON - Through an exchange in the Columbia Mothers of Multiples Facebook group , Katie Hanney gave and delivered a... More >>
8 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 3:35:00 PM CDT October 22, 2017 in News
ST. LOUIS (AP) — In some St. Louis barber shops and beauty salons, customers might get sex education while having... More >>
11 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 11:50:00 AM CDT October 22, 2017 in News
Moberly - An arraignment is scheduled Monday for a Moberly man facing several felony charges ranging from incest, rape or... More >>
14 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 9:00:00 AM CDT October 22, 2017 in News
COLUMBIA- Missouri and Kansas will play a friendly version of their 'Border War' rivalry for the first time since 2012.... More >>
16 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 6:56:00 AM CDT October 22, 2017 in News
COLUMBIA - An armed robbery occurred Saturday night at an O’Reilly Auto Parts store on Cooper Drive. CPD officers... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 10:10:35 PM CDT October 21, 2017 in News
COLUMBIA - One man was taken to a local hospital for a gunshot wound received Saturday night. CPD officers... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 9:56:00 PM CDT October 21, 2017 in News
NEW FRANKLIN - The Missouri River Relief organized about 250 volunteers Saturday to remove trash from the Missouri River as... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 7:38:00 PM CDT October 21, 2017 in News
COLUMBIA - Officers responded to reports of shots fired at about 6:00 p.m. Saturday at the McDonald's Restaurant on Stadium... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 7:36:00 PM CDT October 21, 2017 in News
BOONE COUNTY – Four people were injured in a three-vehicle collision at Obermiller Road Saturday afternoon according to a sergeant... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 6:24:00 PM CDT October 21, 2017 in News
FULTON - Dozens of trucks raced though the mud to raise money for the Central Missouri Honor Flight Saturday at... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 5:48:00 PM CDT October 21, 2017 in News
JEFFERSON CITY (AP) — The state no longer will make children in foster care pay a $15 fee to get... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 4:56:00 PM CDT October 21, 2017 in News
HOLTS SUMMIT- New bike lines were painted in Holts Summit Thursday to make cycling safer and more accessible. The... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:49:00 PM CDT October 21, 2017 in News
JEFFERSON CITY- Local entrepreneurs walked away with some cash Saturday after an annual pitch off competition. The sixth annual... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:42:00 PM CDT October 21, 2017 in News
ST. LOUIS (AP) — The St. Louis public school district is suing 32 teachers for breaking their contracts by leaving... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:35:00 PM CDT October 21, 2017 in News
COLUMBIA - The University of Missouri Museum of Art and Archaeology hosted an explorative event on Saturday for International Archaeology... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:23:00 PM CDT October 21, 2017 in News
Columbia, MO
Broken Clouds 51°
12am 50°
1am 48°
2am 46°
3am 44°

Select a station to view its upcoming schedule:

Coming Up Next

11:35p
The Simpsons
12:05a
Inside Edition
12:35a
Paid Program
11:00p
Larry the Cable Guy: Health Inspector
1:00a
Cops
1:30a
Paid Program

Tonight's Schedule

6:00p
Football Night in America
7:20p
Sunday Night Football
7:00p
Twisted
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Family Guy