Changes in Marketplace Navigator Regulations Get Mixed Reactions

3 years 7 months 2 weeks ago Friday, January 31 2014 Jan 31, 2014 Friday, January 31, 2014 1:52:00 PM CST January 31, 2014 in News
By: Rachel Karcz, KOMU 8 Reporter
loading

COLUMBIA - Until late last week, those seeking to assist consumers navigating the president's health insurance marketplace were required to become licensed with the state of Missouri. A federal judge granted a preliminary injunction last Thursday against Missouri's law, stating it conflicted the Affordable Care Act.

Previously, navigators were required to go through criminal background checks, go through at least 20 hours of online training and meet numerous requirements. That's something licensed insurance agent, Kat Cunningham said was fair.

"If you're going to be a navigator, the minimum we need to do is a background check. You're taking all this information and what's happening to it?" Cunningham said.

Primaris' Navigator Program Manager, Jeremy Milarsky said it isn't something consumers should be too worried about.

"We personally as navigators do not keep your information. The most we keep is your name and your phone number for customer service purposes," Milarksy said. 

Prior to the ruling, Milarsky said individuals seeking a state license paid approximately $25 and entities employing navigators paid $50. He said the elimination of the requirement of state licenses doesn't mean they have stopped applying for them.

"That injunction hasn't stopped us for applying for licenses for people who are coming on board," he said. 

The requirements are different for insurance agents looking to help people enroll. 

Cunningham said licensed insurance agents are required by law to renew their license for $105 every two years, as well as pay for continuing education courses each year.

"For me as a licensed agent, the criteria and the test that I took, was so extensive that it really required me by law to follow what we do as a licensed insurance agent," Cunningham said.

That's something she said will allow her to give assistance above and beyond that of the site navigators.

"The navigator's role is just to help people navigate through the website. But a navigator can't make recommendations about plans or know the difference between plans, or know, maybe what's best for the consumer," Cunningham said.

Milarsky said those concerned about their information security should be aware of red flags. 

"Every organization that is federally certified can be found on the website at localhelp.healthcare.gov. If the organization isn't listed there, that could be a red flag," Milarsky said. 

He said consumers should also be aware certified navigators don't charge for their services. 

More News

Grid
List
SALISBURY - Two youth football teams raised more than $600 recently, and will donate the money to hurricane relief efforts.... More >>
16 minutes ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 9:59:00 AM CDT September 19, 2017 in News
ST. LOUIS (AP) — Bob Evans Farms is being sold to cereal maker Post in in a deal worth about... More >>
31 minutes ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 9:44:00 AM CDT September 19, 2017 in News
ST. LOUIS — Protesters gathered outside the jail in downtown St. Louis to show solidarity with those who remain behind... More >>
38 minutes ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 9:37:00 AM CDT September 19, 2017 in News
ST. LOUIS — When a former police officer was acquitted in the fatal shooting of a black suspect, protesters vowed... More >>
46 minutes ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 9:29:00 AM CDT September 19, 2017 in News
FULTON – Former presidential candidate and U.S. Senator Bernie Sanders is coming to Fulton for Westminster College’s Hancock Symposium. ... More >>
6 hours ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 3:16:00 AM CDT September 19, 2017 in Top Stories
COLUMBIA - The city council voted on Columbia's 2018 fiscal year budget Monday night after a work session and public... More >>
11 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 10:33:00 PM CDT September 18, 2017 in News
COLUMBIA – With fall just days away, farmers preparing to harvest have been met with an uncommonly dry period of... More >>
14 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 7:27:00 PM CDT September 18, 2017 in News
COLUMBIA - Taylor Burks took over as Boone County Clerk seven weeks ago and has since released his 2018 budget... More >>
14 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 7:27:00 PM CDT September 18, 2017 in News
COLUMBIA – A new facility for veterans will allow access to more supportive services. On Tuesday the non-profit Welcome... More >>
17 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 5:12:00 PM CDT September 18, 2017 in News
KANSAS CITY (AP) — Prosecutors say a former Internal Revenue Service employee has admitted filing false tax returns. The... More >>
18 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 3:47:00 PM CDT September 18, 2017 in News
COLUMBIA - As the City of Columbia expands, so does the need for electric power. But the issue on how... More >>
18 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 3:37:00 PM CDT September 18, 2017 in News
DELTA (AP) — Court records say a man charged with setting fire to a southeast Missouri bar posted eight pictures... More >>
18 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 3:28:54 PM CDT September 18, 2017 in News
COLUMBIA - A nationwide training initiative began Monday at Columbia’s IBM building that certifies veterans in the use of IBM... More >>
20 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 2:14:00 PM CDT September 18, 2017 in News
COLUMBIA - The city of Columbia has approved a plan to build sidewalks along the Clark Lane West/Hinkson Creek connector.... More >>
20 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 1:45:00 PM CDT September 18, 2017 in News
COLUMBIA - Columbia Public Health and Human Services (PHHS) will not be offering nasal sprays as a part of their... More >>
22 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 12:09:00 PM CDT September 18, 2017 in News
COLUMBIA - KOMU 8 General Manager Marty Siddall is retiring after leading the station's operations for 18 years. “I... More >>
23 hours ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 11:08:00 AM CDT September 18, 2017 in News
JEFFERSON CITY - Jefferson City police arrested a second suspect in the Halloween 2016 shooting death of Terrance Davis. ... More >>
1 day ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 9:57:00 AM CDT September 18, 2017 in News
COLUMBIA - IBM is working in conjunction with Corporate America Supports You, or CASY, to host a week long training... More >>
1 day ago Monday, September 18 2017 Sep 18, 2017 Monday, September 18, 2017 8:01:00 AM CDT September 18, 2017 in Top Stories
Columbia, MO
Broken Clouds 70°
11am 75°
12pm 78°
1pm 80°
2pm 83°

Select a station to view its upcoming schedule:

Coming Up Next

7:00a
Today
11:00a
Rachael Ray
12:00p
KOMU 8 News @ Noon
10:00a
Jerry Springer
11:00a
Jerry Springer
12:00p
Jerry Springer

Tonight's Schedule

7:00p
America's Got Talent
9:01p
Will & Grace Paley Center Special
7:00p
The Flash
8:00p
DC's Legends of Tomorrow
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld