Changes in Marketplace Navigator Regulations Get Mixed Reactions

3 years 9 months 2 weeks ago Friday, January 31 2014 Jan 31, 2014 Friday, January 31, 2014 1:52:00 PM CST January 31, 2014 in News
By: Rachel Karcz, KOMU 8 Reporter
loading

COLUMBIA - Until late last week, those seeking to assist consumers navigating the president's health insurance marketplace were required to become licensed with the state of Missouri. A federal judge granted a preliminary injunction last Thursday against Missouri's law, stating it conflicted the Affordable Care Act.

Previously, navigators were required to go through criminal background checks, go through at least 20 hours of online training and meet numerous requirements. That's something licensed insurance agent, Kat Cunningham said was fair.

"If you're going to be a navigator, the minimum we need to do is a background check. You're taking all this information and what's happening to it?" Cunningham said.

Primaris' Navigator Program Manager, Jeremy Milarsky said it isn't something consumers should be too worried about.

"We personally as navigators do not keep your information. The most we keep is your name and your phone number for customer service purposes," Milarksy said. 

Prior to the ruling, Milarsky said individuals seeking a state license paid approximately $25 and entities employing navigators paid $50. He said the elimination of the requirement of state licenses doesn't mean they have stopped applying for them.

"That injunction hasn't stopped us for applying for licenses for people who are coming on board," he said. 

The requirements are different for insurance agents looking to help people enroll. 

Cunningham said licensed insurance agents are required by law to renew their license for $105 every two years, as well as pay for continuing education courses each year.

"For me as a licensed agent, the criteria and the test that I took, was so extensive that it really required me by law to follow what we do as a licensed insurance agent," Cunningham said.

That's something she said will allow her to give assistance above and beyond that of the site navigators.

"The navigator's role is just to help people navigate through the website. But a navigator can't make recommendations about plans or know the difference between plans, or know, maybe what's best for the consumer," Cunningham said.

Milarsky said those concerned about their information security should be aware of red flags. 

"Every organization that is federally certified can be found on the website at localhelp.healthcare.gov. If the organization isn't listed there, that could be a red flag," Milarsky said. 

He said consumers should also be aware certified navigators don't charge for their services. 

More News

Grid
List
COLUMBIA - Shots were fired in downtown Columbia early Saturday morning in an area typically packed with late night celebrants.... More >>
1 hour ago Saturday, November 18 2017 Nov 18, 2017 Saturday, November 18, 2017 12:49:00 AM CST November 18, 2017 in News
COLUMBIA - One person was hurt in a crash on Stadium Boulevard at the intersections of East Pointe Road and... More >>
5 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 9:12:00 PM CST November 17, 2017 in News
COLUMBIA - The Dalton Cardiovascular Research Center off Providence Road caught fire Friday night. A division chief said crews... More >>
6 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 8:19:52 PM CST November 17, 2017 in News
COLUMBIA - Each of Missouri’s counties are slating new council members for their MU Extension County Council. The councils... More >>
7 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 6:52:00 PM CST November 17, 2017 in News
COLUMBIA – The Missouri State Highway Patrol will be putting "all available troopers" on the roads over Thanksgiving week. ... More >>
8 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 5:58:00 PM CST November 17, 2017 in News
COLUMBIA - Gloomy weather and a possible chance of rain isn't going to stop one Columbia organization from throwing on... More >>
10 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 4:12:00 PM CST November 17, 2017 in News
ASHLAND - The approval process took several months, but the process of planning a switch to a new sewage treatment... More >>
10 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 4:00:00 PM CST November 17, 2017 in News
KINGDOM CITY - Hatton-McCredie Elementary’s 5th grade class donated $900 to Central Missouri Honor Flight, in honor of a late... More >>
10 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 3:51:00 PM CST November 17, 2017 in News
COLUMBIA - Haby Naya grew up in Chad, Africa. She spent lots of her free time braiding hair, anyone’s hair... More >>
10 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 3:45:00 PM CST November 17, 2017 in News
ST. LOUIS (AP) — A Missouri prosecutor will not file criminal charges against a Southwest Airlines pilot arrested after... More >>
10 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 3:41:31 PM CST November 17, 2017 in News
COLUMBIA- Congresswoman Vicky Hartzler met with the Columbia Chamber of Commerce Friday to discuss the new tax overhaul known as... More >>
11 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 3:24:00 PM CST November 17, 2017 in News
COLUMBIA - Police arrested a man Thursday after a woman said he had sexually assaulted her. According to police,... More >>
11 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 2:42:56 PM CST November 17, 2017 in News
COLUMBIA - The Missouri Housing Development Commission held a meeting with Missouri citizens to share the final decisions for the... More >>
12 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 1:39:00 PM CST November 17, 2017 in News
ST. LOUIS (AP) — St. Louis' largest skyscraper is on the market following foreclosure. The vacant 44-story office... More >>
13 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 1:30:48 PM CST November 17, 2017 in News
ST. CHARLES (AP) — A judge has agreed to once again push back the trial date for a St. Louis-area... More >>
13 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 1:28:54 PM CST November 17, 2017 in News
ST. JOSEPH (AP) — The driver of a stolen vehicle involved in a crash that killed four people has been... More >>
13 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 1:26:19 PM CST November 17, 2017 in News
ST. LOUIS (AP) — St. Louis police officers will be required each month to read and acknowledge an order reiterating... More >>
13 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 12:48:28 PM CST November 17, 2017 in News
DONIPHAN (AP) — Authorities are investigating an unusual drowning in the Current River. The Missouri State Highway Patrol... More >>
13 hours ago Friday, November 17 2017 Nov 17, 2017 Friday, November 17, 2017 12:44:22 PM CST November 17, 2017 in News
Columbia, MO
Broken Clouds 65°
3am 64°
4am 63°
5am 60°
6am 58°

Select a station to view its upcoming schedule:

Coming Up Next

2:07a
Today with Kathie Lee & Hoda
3:00a
LX.TV: 1st Look
3:30a
LX.TV: 1st Look
2:00a
Paid Program
2:30a
Paid Program
3:00a
Paid Program

Tonight's Schedule

7:00p
Will & Grace
7:30p
Superstore
8:00p
Dateline NBC
9:00p
Saturday Night Live
7:00p
Family Guy
7:30p
Family Guy
8:00p
Bob's Burgers
8:30p
Bob's Burgers
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld