City Passes on Credit Card Fees to Utility Customers

3 years 6 months 6 days ago September 17, 2013 Sep 17, 2013 Tuesday, September 17 2013 Tuesday, September 17, 2013 1:52:00 PM CDT in News
By: Eric Hilt, KOMU 8 Reporter
loading

COLUMBIA - Columbia utility customers will notice a new fee on their next bill if they pay their utilities with their credit card. Starting this week, the city is passing the $4.60 credit card processing fee on to consumers, instead of footing the fee itself like it has in the past.

"It covers in essence the cost of using their software, the third party provider plus covering their cost of doing business," Assistant Finance Director Lynn Cannon said.

Customers said they thought the extra fee was ridiculous and the city should continue to cover the cost of credit card fees.

"Why would you charge extra if you're already charging for utilities? Why would you charge people extra just to use their own money to pay an easier way for their utilities?" said Columbia resident Kara Harvey.

Last year the city paid more than $450,000 in credit card fees, $177,000 more than it paid in 2010. Cannon said the city can't keep up with rising costs without passing it on to consumers. 

The fee is added onto Columbia's already higher-than-average utility fees. Columbia's utility rate is 9.44 cents per kilowatt-hour for the first 750 kilowatt-hours and 10.88 cents per kilowatt-hour for everything after that. To put that in perspective, the average utility rate in Missouri is 8.32 center per kilowatt-hour and the national average is 9.90 center per kilowatt-hour, both less than Columbia's rate.

Cannon said the additional fee will help save Columbia Public Works money, as well as ensure the utility rates are kept as low as possible.

"There could be a potential that it could cause a rate increase down the road, so those people that are paying via credit card are impacting the rate for the individual who is not paying via credit card," Cannon said.

Cannon said she's unsure the impact the extra fee will have on customers. She said she expects more people to pay in person, but doesn't anticipate the need to pay more workers or for overtime.

More News

Grid
List
COLE COUNTY - Deputies arrested a man Friday evening for shooting a gun near Rainbow Hills Road, the sheriff's office... More >>
4 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 8:39:00 PM CDT in News
COLUMBIA - The Columbia Police Department said Friday it will begin patrolling areas with a high concentration of student housing... More >>
5 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 7:09:00 PM CDT in News
JEFFERSON CITY (AP) — A Missouri judge says summaries of initiative petitions against right to work no longer fit since... More >>
5 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 6:59:00 PM CDT in News
JEFFERSON CITY (AP) — Republican Gov. Eric Greitens will be visiting the U.S. Capitol this weekend to talk policy with... More >>
6 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 6:49:00 PM CDT in News
COLUMBIA - A Mid-Missouri man has been sentenced to life in prison after pleading guilty to multiple sex charges. ... More >>
6 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 6:22:00 PM CDT in Top Stories
PITTSBURG, Kan. - Former University of Missouri head basketball coach Kim Anderson has agreed to join Division II Pittsburg State... More >>
8 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 4:43:00 PM CDT in Sports
COLUMBIA - Michael Porter Jr. announced his commitment to the University of Missouri Friday. Michael Porter Jr. is the... More >>
8 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 4:21:00 PM CDT in Top Stories
COLUMBIA - As the only all-female a cappella group at the University of Missouri, the Naturelles are reaching new heights.... More >>
8 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 4:05:00 PM CDT in News
JEFFERSON CITY - Crews battled strong winds Friday as they worked to demolish the historic Truman Hotel in Jefferson City.... More >>
9 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 3:30:00 PM CDT in News
COLUMBIA – A $20,000 grant for Daniel Boone Regional Library will allow children ages K-12 who cant regularly access the... More >>
9 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 3:23:00 PM CDT in News
COLUMBIA - President Donald Trump's proposed budget could cut billions from the federally funded Low Income Home Energy Assistance Program... More >>
10 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 2:31:00 PM CDT in News
JEFFERSON CITY - Lincoln University students have mixed reactions over president Kevin Rome moving to Fisk University in Nashville. ... More >>
10 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 2:13:00 PM CDT in News
SPRINGFIELD (AP) — Police say a man arrived at a Missouri hospital with his lips apparently glued together after coming... More >>
11 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 1:00:00 PM CDT in News
FREDERICK, Md. (AP) — A Missouri man charged in the 1996 slaying of a 15-year-old Maryland girl will remain behind... More >>
12 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 12:14:42 PM CDT in News
JEFFERSON CITY - Lincoln University and Jefferson City Parks and Recreation announced the name for its new wellness and recreation... More >>
13 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 11:56:00 AM CDT in News
FORISTELL (AP) — Authorities said two New York women who were arrested in eastern Missouri after jumping out a second-story... More >>
13 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 11:00:11 AM CDT in News
SEDALIA - A fatal car crash left one woman dead and a toddler injured Thursday night, according to a Missouri... More >>
15 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 9:22:00 AM CDT in News
COLUMBIA - Police arrested a man following an armed robbery at Pickleman's Deli on Old 63 early Friday. Officers... More >>
16 hours ago March 24, 2017 Mar 24, 2017 Friday, March 24 2017 Friday, March 24, 2017 8:52:00 AM CDT in News
Columbia, MO
Broken Clouds 57°
1am 58°
2am 58°
3am 58°
4am 58°

Select a station to view its upcoming schedule:

Coming Up Next

12:37a
Last Call with Carson Daly
1:07a
The Insider
1:37a
Paid Program
12:30a
Cheaters
1:00a
Cheaters
1:30a
Seinfeld

Tonight's Schedule

7:00p
Despicable Me 2
9:00p
Saturday Night Live
7:00p
Family Guy
7:30p
Family Guy
8:00p
Bob's Burgers
8:30p
Bob's Burgers
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld