Cole County gets new emergency dispatch system

10 months 1 week 3 days ago Wednesday, February 01 2017 Feb 1, 2017 Wednesday, February 01, 2017 4:10:00 PM CST February 01, 2017 in News
By: Jared Koller, KOMU 8 Reporter
loading

COLE COUNTY – Cole County Emergency Medical Services is implementing a new Medical Priority Dispatch System (MPDS) to speed up service and prioritize emergency situations.

Kevin Wieberg, Cole County EMS Clinical Supervisor, said the new system is one that neighboring counties like Boone and Callaway already use, and helps improve the entire emergency service process.

“It’s a service that is fully protocol based, which allows us to interview the caller step-by-step with internationally recognized protocols,” Wieberg said. “This takes the second guessing out and adds consistency in the way we handle callers.”

Dispatchers using the new protocol system will give universal service to every caller, gather emergency call information for responders, identify life-threatening situations and safely prioritize calls for fast response.

“What we’re wanting to accomplish is consistency, as well as the best service possible for the people of Cole County,” Wieberg said. “This adds a huge layer into how we can help people before we actually have resources on the scene.”

Cole County Commissioner Sam Bushman said the system unites other branches of emergency service, like local police departments, and elevates the standard of care for Cole County.

“This is a big step in making our EMS System one of the best in the state of Missouri,” Bushman said.

Paramedics and EMT’s no longer have to be at the center to answer calls, but can stay out in the field to improve response times.

“This change frees up our paramedics and EMT’s, while adding more structure and protocol so that every dispatcher is handling everyone the same,” Wieberg said. “People can now expect the same questions depending on what they’re calling on.”

Doctors, paramedics and different clinicians created the protocol to provide the most efficient set of questions.

“The protocols go through a pretty rigorous process as far as what to approve and what to exclude from the protocols, so everything in here is based upon over the phone care, rather than hands on care,” Wieberg said.

The new system provides a constant stream of scene information to responders on their way to the scene. This speeds up the process so when responders arrive on scene they already have an idea of what to do.

Dispatchers started training in the fall of 2016, with many test cases and on the job situations. The service went into place 8 a.m. Monday.

More News

Grid
List
POPLAR BLUFF, Mo. (AP) — A city official in the southeast Missouri town of Poplar Bluff faces criminal charges... More >>
41 minutes ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 4:07:52 PM CST December 13, 2017 in News
COLUMBIA - Authorities have given the all clear after investigating a possible explosive device around the Hearnes Center shuttle bus... More >>
55 minutes ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 3:53:00 PM CST December 13, 2017 in News
AUGUSTA, Ga. (AP) — A federal grand jury has indicted a Missouri man with making threatening phone calls to... More >>
1 hour ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 3:11:24 PM CST December 13, 2017 in News
KLIEVER - Deputies discovered stolen property in the woods near Kliever, Missouri. Police said they were alerted to the... More >>
3 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 1:39:00 PM CST December 13, 2017 in News
AUDRAIN COUNTY - Authorities identified the man found injured on a county road, and who later died, as Antonio Jefferson.... More >>
3 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 1:12:00 PM CST December 13, 2017 in News
COLUMBIA - As Columbia Regional Airport plans to expand, it got a push from Mayor Brian Treece. Treece called... More >>
4 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 12:37:00 PM CST December 13, 2017 in News
Jefferson City - While the Republican Congress in Washington is working on a plan to overhaul the country's tax system,... More >>
4 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 12:18:00 PM CST December 13, 2017 in News
COLUMBIA – The University of Missouri hit a major fundraising milestone, announcing Wednesday it reached the $1 billion mark. ... More >>
4 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 12:08:00 PM CST December 13, 2017 in News
MILLER COUNTY - Prosecutors charged a Miller County man with failing to comply with sex offender registration for a third... More >>
7 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 9:44:00 AM CST December 13, 2017 in News
COLUMBIA – The growth of Columbia Regional Airport is set to take another step forward Wednesday morning. Mayor Brian... More >>
8 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 8:04:00 AM CST December 13, 2017 in News
COLUMBIA - SWAT teams broke in to a home on Fir Place following a standoff early Wednesday, but did not... More >>
8 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 7:55:00 AM CST December 13, 2017 in News
COLUMBIA - For people in jail, it's sometimes difficult to get together the funds to bail out. That's where... More >>
18 hours ago Tuesday, December 12 2017 Dec 12, 2017 Tuesday, December 12, 2017 10:24:00 PM CST December 12, 2017 in News
MONTGOMERY, Ala. - Alabama Republican Roy Moore, beset by allegations of sexual misconduct, lost his bid to become a senator.... More >>
19 hours ago Tuesday, December 12 2017 Dec 12, 2017 Tuesday, December 12, 2017 9:30:00 PM CST December 12, 2017 in News
JEFFERSON CITY - The former Cole County Chief Juvenile Officer sued his former boss and the Cole County Commission Tuesday,... More >>
21 hours ago Tuesday, December 12 2017 Dec 12, 2017 Tuesday, December 12, 2017 7:33:00 PM CST December 12, 2017 in News
BOONE COUNTY - An abandoned car caught fire Tuesday at the intersection of East Broadway and South Rolling Hills Road.... More >>
21 hours ago Tuesday, December 12 2017 Dec 12, 2017 Tuesday, December 12, 2017 7:21:00 PM CST December 12, 2017 in News
Update: Police said the investigation into the Monday Old Hawthorne homicide revealed a home invasion and drug use. Investigators... More >>
21 hours ago Tuesday, December 12 2017 Dec 12, 2017 Tuesday, December 12, 2017 7:21:00 PM CST December 12, 2017 in News
COLUMBIA - Missouri has entered in a new foster care study that will look at foster parent recruitment and retention.... More >>
21 hours ago Tuesday, December 12 2017 Dec 12, 2017 Tuesday, December 12, 2017 6:51:00 PM CST December 12, 2017 in News
AUDRAIN COUNTY - A criminal investigation was underway Tuesday after a man's death and a vehicle fire. Foul play was... More >>
23 hours ago Tuesday, December 12 2017 Dec 12, 2017 Tuesday, December 12, 2017 5:08:00 PM CST December 12, 2017 in News
Columbia, MO
Broken Clouds 56°
5pm 52°
6pm 49°
7pm 46°
8pm 43°

Select a station to view its upcoming schedule:

Coming Up Next

4:30p
Jeopardy!
5:00p
KOMU 8 News @ 5
5:30p
NBC Nightly News with Lester Holt
4:30p
The Goldbergs
5:00p
American Dad!
5:30p
American Dad!

Tonight's Schedule

7:00p
The Wall
8:00p
Golden Globe 75th Anniversary Special
7:00p
Riverdale
8:00p
Dynasty
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld