Columbia Customers Avoiding New Utility Fee

3 years 5 months 3 weeks ago October 01, 2013 Oct 1, 2013 Tuesday, October 01 2013 Tuesday, October 01, 2013 6:43:00 PM CDT in News
By: Connor Wist, KOMU 8 Reporter
loading

COLUMBIA - Columbia utility customers are finding ways to avoid a new fee being applied when using online checks and credit cards to pay their bills. The city saw an increase in people coming into the office or sending their payment through the mail after a $4.60 credit card processing fee the city instituted the week of Sept. 16.

Click here to see photo gallery.

1,906 more payments have been made by walk-in, drive through and mail from August 2013 to September 2013.

13,804 payments were made in person or through mail during the month of September compared to the 4,668 payments made through on-line check and credit card.

City of Columbia Assistant Finance Director Lynn Cannon said there are still some customers choosing to pay on-line despite the new fee.

"We've had 4,668 payments from the initiation on the 16th of September that have been processed on-line," Cannon said.

Cannon said that there has been some negative reaction from customers as well.

"People think the fee is a little high, but ultimately the company processes those payments, they incur those interchange fees and the banking cost plus the software development and maintenance fee."

Columbia Public Works is currently down two staff members, but Cannon said they don't seem to be having any processing issues yet.

"I think we'll still be able to manage the in flow of the increased payments that are processed in house."

In 2012, the city paid more than $450,000 in credit card fees. That's $177,000 more than it paid in 2010.

 

Related Stories

More News

Grid
List
COLUMBIA - The Columbia Chamber of Commerce hosted a forum for the Columbia Public School's school board and Boone Hospital... More >>
7 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 7:54:00 PM CDT in News
JEFFERSON CITY (AP) — Missouri Gov. Eric Greitens is backing a contested health care overhaul proposed in the U.S. House.... More >>
8 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 6:23:27 PM CDT in News
COLUMBIA - As students and families are preparing to go on spring break trips, the Columbia/Boone County Public Health and... More >>
9 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 5:52:00 PM CDT in News
CAMDEN COUNTY - A confrontation between neighbors ended with a man shooting two dogs, the Camden County Sheriff's Office said.... More >>
9 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 5:44:00 PM CDT in News
JEFFERSON CITY - Lincoln University's president, Kevin D. Rome, will resign effective June 30 and the next day take over... More >>
10 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 5:03:00 PM CDT in News
ST. CLAIR (AP) — Firefighters who put out a blaze in an eastern Missouri woode d area found a man's... More >>
11 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 4:08:16 PM CDT in News
CAMDEN COUNTY - A man who investigators say sexually assaulted a 14-year-old female victim on Monday has been charged with... More >>
11 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 3:42:00 PM CDT in News
JEFFERSON CITY - A federal court convicted a Columbia man on charges related to child pornography and sexual exploitation of... More >>
12 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 3:08:00 PM CDT in News
COLUMBIA - A packed audience learned about the connection between obesity and sleep problems Thursday in the Monsanto Auditorium at... More >>
12 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 2:36:00 PM CDT in News
COLUMBIA— A bill supported by representatives on both sides of the aisle aims to change the way childcare subsidies are... More >>
12 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 2:24:00 PM CDT in News
JEFFERSON CITY - Residents of Mid-Missouri are accustomed to seeing the large rotunda of the Capitol building in Jefferson City... More >>
12 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 2:20:00 PM CDT in News
COLUMBIA - Police arrested a man Tuesday after witnesses from a deadly shooting connected him with the crime scene. ... More >>
13 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 1:19:00 PM CDT in News
KANSAS CITY (AP) — The first African-American to lead the police department in Kansas Cit y, Missouri, i s planning... More >>
14 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 1:08:00 PM CDT in News
ST. LOUIS (AP) — Fraud charges have been filed against a man accused of e nrolling in a Missouri co... More >>
14 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 12:36:00 PM CDT in News
COLUMBIA (AP) — A Missouri m an has been indicted for allegedly sex trafficking three female victims, including a minor.... More >>
14 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 12:26:00 PM CDT in News
FULTON - Police arrested a man who led officers on a short chase and had a crystallike substance in his... More >>
14 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 12:13:00 PM CDT in News
COLUMBIA - Columbia residents rallied in front of U.S. Rep. Vicky Hartzler's office Thursday morning, asking the Missouri congresswoman to... More >>
15 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 12:11:00 PM CDT in News
ST. LOUIS (AP) — A Justice Department attorney says Ferguson, Missouri, i s making "meaningful progress" in enacting policing and... More >>
15 hours ago March 23, 2017 Mar 23, 2017 Thursday, March 23 2017 Thursday, March 23, 2017 11:31:00 AM CDT in News
Columbia, MO
Broken Clouds 62°
4am 63°
5am 63°
6am 62°
7am 61°

Select a station to view its upcoming schedule:

Coming Up Next

3:00a
Mad Money
4:00a
Early Today
4:30a
KOMU 8 News Today
3:00a
Paid Program
3:30a
Paid Program
4:00a
Paid Program

Tonight's Schedule

7:00p
Grimm
8:00p
Dateline NBC
9:00p
Dateline NBC
7:00p
The Originals
8:00p
Reign
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld