Columbia updates utility bill software to make bills easier to read

1 year 3 months 2 weeks ago Tuesday, May 03 2016 May 3, 2016 Tuesday, May 03, 2016 12:57:00 PM CDT May 03, 2016 in News
By: Michael Lindquist, KOMU 8 Reporter
loading

COLUMBIA - The City of Columbia bought new billing software designed to make utility bills easier to read.

The new software cost the city $1 million and will give more detail about the utilities used in a billing period.

"In the past, we have been very limited on what sort of historical data we could give the customer, as well as transparency in exactly what they're being charged for," said Columbia Water and Light spokeswoman Connie Kacprowicz.

Ratepayers will see graphs tracking water and electricity usage over the last 24 months.

According to Columbia's City Source, "There will also be a breakdown of charges for each service provided, including base charges, usage charges, taxes, fees, deposits and credits."

Kacprowicz said she hopes the graphs will allow ratepayers to be more informed about their utility consumption.

"So for instance, if you see something shoot way up, like your water consumption, then that might mean you have something like a leak," she said.

City Source states the new system will be implemented this spring, but Kacprowicz said it will likely be in June. 

Columbia resident Hannah Stillman said it's hard to understand what she's paying for.

"I don't know how much electricity I'm actually using," Stillman said. "I know what I pay but I don't know why I pay the amount that I do because I don't know how much I actually use."

She said she might pay more attention to her utility usage if she knew how much she was paying for.

"I would think about what I'm actually using and I would probably be more conscious about the amount of electric that I'm using," Stillman said.

She said she thinks the new billing software will make it easier to track her utility usage month to month.

"I think it would help me," Stillman said. "It would probably only help me if was right there on the bill."

Kacprowicz said the current billing system has been in place since 1997.

"There's a lot of things with the old system that was eating up a lot of staff time," she said. "Not only will it streamline things for customers, but it will also streamline things for staff."

More News

Grid
List
SEDALIA (AP) — Missouri's Republican House Speaker Todd Richardson says he's considering running for state auditor. Richardson told The... More >>
1 hour ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 3:17:32 PM CDT August 17, 2017 in News
SEDALIA - Sen. Roy Blunt agreed with some of President Trump's comments on Charlottesville, Virginia and condemned white supremacists on... More >>
1 hour ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 3:02:00 PM CDT August 17, 2017 in Continuous News
SEDALIA — Democratic U.S. Sen. Claire McCaskill and her potential Republican rival Attorney General Josh Hawley are meeting at the... More >>
1 hour ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 2:46:00 PM CDT August 17, 2017 in News
ST. LOUIS (AP) — A Missouri lawmaker says she posted and then deleted a comment on Facebook that said she... More >>
2 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 1:47:00 PM CDT August 17, 2017 in News
MARSHFIELD (AP) — A search warrant that has been unsealed recently gives details about what authorities are calling a murder-suicide... More >>
4 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 12:06:43 PM CDT August 17, 2017 in News
COLUMBIA — Columbia Police officers arrested one person and are looking for a second in connection with a home invasion... More >>
6 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 9:53:00 AM CDT August 17, 2017 in News
ST. LOUIS (AP) — The American Civil Liberties Union alleges in a lawsuit that a suburban St. Louis police department... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 8:25:00 AM CDT August 17, 2017 in News
ST. LOUIS (AP) — A 19-year-old man has been acquitted of killing and attempting to rob a suburban St. Louis... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 8:18:00 AM CDT August 17, 2017 in News
JEFFERSON CITY - About 300 incoming freshmen at Lincoln University will be busy doing community service around town Thursday morning.... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 8:17:00 AM CDT August 17, 2017 in News
CLAYTON, Mo. (AP) — A Missouri man has been sentenced to 30 years in prison for fatally beating his uncle... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 8:13:00 AM CDT August 17, 2017 in News
ST. LOUIS (AP) — Authorities say one woman is dead and three men are hurt after people in a car... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 8:08:39 AM CDT August 17, 2017 in News
KANSAS CITY, Mo. (AP) — A California woman awaits sentencing and a New Hampshire man is prison-bound for their roles... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 8:02:00 AM CDT August 17, 2017 in News
ST. LOUIS (AP) — A St. Louis man has been ordered to spend four and a half years in federal... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 7:56:00 AM CDT August 17, 2017 in News
BELTON, Mo. (AP) — Authorities say human remains found in April in rural northwest Missouri are those of a 17-year-old... More >>
8 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 7:51:00 AM CDT August 17, 2017 in News
FORSYTH, Mo. (AP) — A man accused of killing a 6-year-old girl in Branson is closer to trial. A... More >>
9 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 7:44:00 AM CDT August 17, 2017 in News
BRANSON (AP) — Administrators of the Silver Dollar City theme park in Branson say a new roller coaster being built... More >>
9 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 7:40:00 AM CDT August 17, 2017 in News
COLUMBIA - Around one hundred years ago a team of astronomers confirmed Albert Einstein’s theory of general relativity using the... More >>
9 hours ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 7:30:00 AM CDT August 17, 2017 in Eclipse Science
COLUMBIA - KOMU 8 News sat down Wednesday with University of Missouri political science professor Cooper Drury to get an... More >>
20 hours ago Wednesday, August 16 2017 Aug 16, 2017 Wednesday, August 16, 2017 8:36:00 PM CDT August 16, 2017 in News
Columbia, MO
Broken Clouds 83°
5pm 81°
6pm 81°
7pm 79°
8pm 76°

Select a station to view its upcoming schedule:

Coming Up Next

4:30p
Jeopardy!
5:00p
KOMU 8 News @ 5
5:30p
NBC Nightly News with Lester Holt
4:30p
The Cleveland Show
5:00p
American Dad!
5:30p
American Dad!

Tonight's Schedule

7:00p
The Wall
8:00p
Saturday Night Live
8:30p
Great News
9:00p
The Night Shift
7:00p
Penn & Teller: Fool Us
8:00p
Whose Line Is It Anyway?
8:30p
Whose Line Is It Anyway?
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld