Communication Through The Storm

1 decade 11 months 2 weeks ago Friday, June 01 2007 Jun 1, 2007 Friday, June 01, 2007 6:56:23 PM CDT June 01, 2007 in News

Company officials hope to communicate better and speed up response times when power goes out.

Utility companies and government agencies met to discuss power outages caused by extreme weather and natural disasters. Although outages are always an issue, the Missouri Public Service Commission says this year's weather drew more attention to the topic.

"We've had some very high wind speeds. We've had a lot of ice. We've had some tornadoes and there have been a lot of customers experiencing a lot outages. And some of those outages running as long as two weeks," Warren Wood, PSC Utility Operations Director, said.

Ashley Dennison knows a thing or two about power outages. Her power went out earlier this week.

"I saw a big flash outside my window and all the power went out. And then I had to brush my teeth in the dark," Ashley Dennison, Columbia resident, complained.

Customer complaints are one reason the event was organized.

"Customers are obviously concerned about how frequently they lose power, how long they are without power, and in the end, really all the discussions today are about minimizing both the frequency and duration of outages."

The event aimed to help government and utility companies find a way to communicate better, and speed up response when weather leaves Missourians in the dark. Among those in attendance were representatives from SEMA, Aquila, and Ameren UE.

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