Customers Take Stand on New Utility Fee

4 years 7 months 3 weeks ago Thursday, October 24 2013 Oct 24, 2013 Thursday, October 24, 2013 2:59:00 PM CDT October 24, 2013 in News
By: Paige Travis, KOMU Reporter
loading

COLUMBIA - A group of Columbia residents is petitioning the city to reverse the addition of a utility convenience fee it instituted in September. The convenience fee charges city utility customers an additional $4.60 for paying their bill online.

The petition has been circulating on the website change.org. Columbia Assistant Finance Director Lynn Cannon said the fee is saving the city money. In 2012, Columbia paid about $450,000 to cover credit card fees for its customers.

Cannon said costs are going up every year.

"The city can't afford to continue to absorb those types of costs," she said.

About 25 to 30 percent of city utility customers pay online.

"It's going to be able to save the city money so that we are neutral then and then we are able to actually allow those utility departments to provide additional services and to make enhancements, and ultimately save the citizens," said Cannon.

She said the rising rates could affect everyone if the new fee is removed.

"They are going to eventually have to up their rates to cover their cost and ultimately that will impact all the city utility customers, not just those that choose to pay via credit card or through the phone using electronic checks," Cannon said.

Utility customer Bridget Botchway-Bradley signed the petition Thursday.

"This is outrageous. I am outraged. And I don't have a car. It's not like I can go and pay and I have to pay it on time," she said.

Botchway-Bradley said the city should pay for the maintenance fees.

"It's not something that we should be paying for. The old system is fine," she said.

The website reports 242 people have signed the petition so far. The creators need 1,758 supporters to move forward. The city is encouraging customers to use automatic withdrawal as  free alternative to the new convenience fee.

More News

Grid
List
(CNN) -- Last week, a giant dust storm on Mars took up about a quarter of the Red Planet. Now,... More >>
3 hours ago Thursday, June 21 2018 Jun 21, 2018 Thursday, June 21, 2018 4:26:00 AM CDT June 21, 2018 in News
COLUMBIA - Amid overall lower enrollment numbers, the UM Board of Curators will vote on the FY 2019 budget at... More >>
5 hours ago Thursday, June 21 2018 Jun 21, 2018 Thursday, June 21, 2018 1:28:00 AM CDT June 21, 2018 in News
COLUMBIA - After an armed robbery at Deco to Retro and Vintage Clothing on the Business Loop June 15,... More >>
10 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 8:52:00 PM CDT June 20, 2018 in News
COLE COUNTY - The Cole County Sheriff's Department and the MUSTANG Drug Task Force seized 14 pounds of marijuana, four... More >>
11 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 7:40:00 PM CDT June 20, 2018 in News
JEFFERSON CITY - The Jefferson City Parks and Recreation Department could see some major changes in authority if a recommendation... More >>
12 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 7:16:00 PM CDT June 20, 2018 in News
JEFFERSON CITY (AP) — An attorney suing former Missouri Gov. Eric Greitens and his staffers says recently uncovered texts show... More >>
13 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 5:34:00 PM CDT June 20, 2018 in News
COLUMBIA- A study conducted by an MU professor shows sensitive medical information could be put in the wrong hands without... More >>
15 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 4:18:00 PM CDT June 20, 2018 in News
COLUMBIA - MU hosted a summit on Wednesday to discuss ideas about a new research building with the other UM... More >>
15 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 4:17:00 PM CDT June 20, 2018 in News
ELDON - Police in Eldon arrested a suspect Wednesday for an assault at a barber shop. Officers responded to... More >>
15 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 3:46:00 PM CDT June 20, 2018 in News
COLUMBIA - Authorities said they were looking for a man near Vandiver Drive who was considered armed and dangerous. ... More >>
16 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 3:01:00 PM CDT June 20, 2018 in News
CALLAWAY COUNTY - Callaway County emergency officials are getting some new digs. Crews will soon move into a new... More >>
16 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 2:55:00 PM CDT June 20, 2018 in News
COLUMBIA - People in mid-Missouri are doing whatever it takes to stay cool during the summer. That includes trash... More >>
17 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 2:04:00 PM CDT June 20, 2018 in News
KANSAS CITY (AP) - Four years after Democratic Sen. Claire McCaskill co-sponsored legislation targeting tax havens such as the Cayman... More >>
17 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 1:49:00 PM CDT June 20, 2018 in News
JEFFERSON CITY (AP) - A judge has turned down a Ferguson lawmaker's attempt to run for a seat in the... More >>
21 hours ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 9:36:00 AM CDT June 20, 2018 in News
PHILADELPHIA (AP) — The Philadelphia Zoo has welcomed a baby giraffe. Zoo officials announced Tuesday that Beau was... More >>
1 day ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 7:18:00 AM CDT June 20, 2018 in News
FERGUSON (AP) — St. Louis County authorities say a 70-year-old Green Park woman died from heat-related issues when her home's... More >>
1 day ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 6:29:00 AM CDT June 20, 2018 in News
KIRKWOOD (AP) — A 71-year-old St. Louis man and his adult son are both charged with assault for allegedly beating... More >>
1 day ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 6:02:00 AM CDT June 20, 2018 in News
COLUMBIA - The Harry S. Truman VA Hospital is building a home to ease the burden of travel for veterans... More >>
1 day ago Wednesday, June 20 2018 Jun 20, 2018 Wednesday, June 20, 2018 3:00:00 AM CDT June 20, 2018 in News
Columbia, MO
Broken Clouds 70°
8am 70°
9am 72°
10am 73°
11am 75°