Customers Take Stand on New Utility Fee

4 years 7 months 3 weeks ago Thursday, October 24 2013 Oct 24, 2013 Thursday, October 24, 2013 2:59:00 PM CDT October 24, 2013 in News
By: Paige Travis, KOMU Reporter
loading

COLUMBIA - A group of Columbia residents is petitioning the city to reverse the addition of a utility convenience fee it instituted in September. The convenience fee charges city utility customers an additional $4.60 for paying their bill online.

The petition has been circulating on the website change.org. Columbia Assistant Finance Director Lynn Cannon said the fee is saving the city money. In 2012, Columbia paid about $450,000 to cover credit card fees for its customers.

Cannon said costs are going up every year.

"The city can't afford to continue to absorb those types of costs," she said.

About 25 to 30 percent of city utility customers pay online.

"It's going to be able to save the city money so that we are neutral then and then we are able to actually allow those utility departments to provide additional services and to make enhancements, and ultimately save the citizens," said Cannon.

She said the rising rates could affect everyone if the new fee is removed.

"They are going to eventually have to up their rates to cover their cost and ultimately that will impact all the city utility customers, not just those that choose to pay via credit card or through the phone using electronic checks," Cannon said.

Utility customer Bridget Botchway-Bradley signed the petition Thursday.

"This is outrageous. I am outraged. And I don't have a car. It's not like I can go and pay and I have to pay it on time," she said.

Botchway-Bradley said the city should pay for the maintenance fees.

"It's not something that we should be paying for. The old system is fine," she said.

The website reports 242 people have signed the petition so far. The creators need 1,758 supporters to move forward. The city is encouraging customers to use automatic withdrawal as  free alternative to the new convenience fee.

More News

Grid
List
COLUMBIA – The attorney representing the security guard who shot Anthony Warren at a Waffle House on New Year's Day... More >>
2 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 3:12:00 PM CDT June 18, 2018 in News
JEFFERSON CITY - The 600 block of Monroe Street will be closed until Friday. Construction crews are removing a retaining... More >>
3 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 2:20:00 PM CDT June 18, 2018 in News
BOONE COUNTY - A death, a huge cache of weapons and a suspect whose gun jammed as he was aiming at... More >>
3 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 2:17:00 PM CDT June 18, 2018 in News
JEFFERSON CITY (AP) — Gov. Mike Parson appointed state Senate Majority Floor Leader Mike Kehoe to be the new lieutenant... More >>
4 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 1:15:00 PM CDT June 18, 2018 in News
BOONVILLE - Renovations may reach new heights on the Jesse Viertel Memorial Airport if the city council approves a proposal... More >>
5 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 12:42:00 PM CDT June 18, 2018 in News
COLUMBIA - City public works crews will be repairing a road buckle on Providence Road between Blue Ridge Road and... More >>
6 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 11:39:00 AM CDT June 18, 2018 in News
BALLWIN (AP) — Another bear sighting has people concerned in part of Missouri, but this time, it's deep into... More >>
7 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 9:45:39 AM CDT June 18, 2018 in News
BOONE COUNTY – The Katy Trail will see more bike traffic than usual this week with the 2018 Katy Trail... More >>
10 hours ago Monday, June 18 2018 Jun 18, 2018 Monday, June 18, 2018 7:33:00 AM CDT June 18, 2018 in News
COLUMBIA - Columbia is under a heat advisory until Monday evening. The National Weather Service issued the advisory on... More >>
20 hours ago Sunday, June 17 2018 Jun 17, 2018 Sunday, June 17, 2018 9:29:00 PM CDT June 17, 2018 in News
FULTON - Forty people with disabilities will learn how to ride a two-wheel bicycle at the iCan Bike camp this... More >>
20 hours ago Sunday, June 17 2018 Jun 17, 2018 Sunday, June 17, 2018 9:18:00 PM CDT June 17, 2018 in News
COLUMBIA - Missouri is the first and only state to define "meat" as exclusively animal product. The Missouri General... More >>
1 day ago Sunday, June 17 2018 Jun 17, 2018 Sunday, June 17, 2018 4:55:00 PM CDT June 17, 2018 in News
COLUMBIA - The city will discuss the results of the 2017 Community Survey at Monday's city council meeting. Used... More >>
1 day ago Sunday, June 17 2018 Jun 17, 2018 Sunday, June 17, 2018 4:06:00 PM CDT June 17, 2018 in News
ROCHEPORT - The Sunny Oaks Charity Horse Show brought about 20 riders out Sunday afternoon to compete for ribbons and... More >>
1 day ago Sunday, June 17 2018 Jun 17, 2018 Sunday, June 17, 2018 3:36:00 PM CDT June 17, 2018 in News
SPRINGFIELD - A Hickman High School graduate has surrounded herself with Kewpies. The dolls' trademark round eyes watch happily from... More >>
1 day ago Sunday, June 17 2018 Jun 17, 2018 Sunday, June 17, 2018 8:05:00 AM CDT June 17, 2018 in News
COLUMBIA - Hundreds of people impacted by cancer gathered together on a track Saturday in support of cancer fighters and... More >>
1 day ago Saturday, June 16 2018 Jun 16, 2018 Saturday, June 16, 2018 10:11:00 PM CDT June 16, 2018 in News
JEFFERSON CITY - A podiatrist with the Jefferson City Medical Group is the first doctor in Missouri to use a... More >>
1 day ago Saturday, June 16 2018 Jun 16, 2018 Saturday, June 16, 2018 6:42:00 PM CDT June 16, 2018 in News
COLUMBIA - At "Shred Fest," a local skateboarding competition, keeping participants safe was a top concern. An organization provided free... More >>
1 day ago Saturday, June 16 2018 Jun 16, 2018 Saturday, June 16, 2018 6:18:00 PM CDT June 16, 2018 in News
WASHINGTON, D.C. (CNN) - President Donald Trump suggested Saturday that he is using his administration's separation of families at the... More >>
2 days ago Saturday, June 16 2018 Jun 16, 2018 Saturday, June 16, 2018 3:14:00 PM CDT June 16, 2018 in News
Columbia, MO
Broken Clouds 88°
6pm 93°
7pm 92°
8pm 87°
9pm 85°