Department of Insurance Reaches Settlement with Travel Insurance

3 years 3 months 4 days ago March 25, 2013 Mar 25, 2013 Monday, March 25 2013 Monday, March 25, 2013 9:24:46 AM CDT in News
By: KOMU Staff

JEFFERSON CITY - The Missouri Department of Insurance today announced that Missouri consumers who purchased travel insurance policies may be entitled to a refund of nearly $2 million. The policies were sold by the National Union Fire Insurance Company of Pittsburgh, Pa., (NUFIC) and were offered on Travelocity.com and other websites powered by Travelocity.

The department alleged NUFIC violated state law by requiring consumers to affirmatively "opt-out" of buying travel insurance policies. The settlement says NUFIC will refund $2 million to Missourians who purchased travel insurance policies from the company through Travelocity and other websites powered by Travelocity from June 1, 2009 to January 24, 2012. NUFIC sold nearly 70,000 policies of its Travel Guard Protection Plan to Missourians during that time period.

"Missourians who may have been misled into purchasing unwanted travel insurance policies will be entitled to refunds," said John M. Huff, director of the Missouri Department of Insurance. "Protecting consumer rights is essential and holding companies accountable for questionable business practices will remain at the forefront of our department's mission."
During its investigation, the department found that consumers had to affirmatively "opt-out" of NUFIC's travel insurance policy while booking flights on Travelocity or websites powered by Travelocity. If a consumer did not decline coverage, the cost of the policy, which was $24.95 per person for domestic travel and $44.95 per person for international travel, was included in the total purchase price.
In addition to refunding consumers, NUFIC agreed to stop the sale of all its travel insurance policies in Missouri through an "opt-out" methodology on Travelocity or any other websites selling the company's policies. The company also will have 150 days to refund Missouri consumers. Any unclaimed refunds will be reported to the unclaimed property division of the Missouri State Treasurer.

Market conduct exams and investigations allow the Department of Insurance to review an insurance company's practices regarding the treatment of policyholders. This includes the way premium rates are charged, how claims are handled and other responsibilities under state law. Reviews can result in refunds for consumers, fines and corrections in business practices, as well as other remedies.

Since the beginning of 2009, Market Conduct enforcement actions have generated more than $17 million in payments from insurance companies. The money goes toward refunds for consumers, General Revenue and the Missouri State School Fund.

Consumers who are entitled to a refund will be contacted by email on how to claim a refund. NUFIC will also run ads in newspapers throughout the state directing consumers to a website where they can make a claim for a refund.

 

More News

Grid
List
Howell - A driver in Howell County received a dangerous surprise Tuesday when a bear ran across the highway and... More >>
2 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 10:22:00 PM CDT in News
OSAGE BEACH - With the Fourth of July weekend quickly approaching, Lake of the Ozarks residents are worried regulations are... More >>
2 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 10:01:00 PM CDT in News
COLUMBIA - A Columbia business owner pleaded guilty in federal court Tuesday to distributing synthetic marijuana, according to a state... More >>
6 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 5:49:00 PM CDT in News
COLUMBIA - The Missouri State Highway Patrol discussed homegrown violent extremists Tuesday. A homegrown violent extremist is a person... More >>
8 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 4:02:00 PM CDT in News
JEFFERSON CITY - Gov. Jay Nixon held a press conference Tuesday addressing recent legislative actions, including gun laws and abortion.... More >>
8 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 3:58:00 PM CDT in News
KANSAS CITY (AP) — A Kansas City man who tried unsuccessfully to firebomb an office of U.S. Rep. Emanuel Cleaver... More >>
8 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 3:51:00 PM CDT in News
FULTON - Westminster College's course listing will expand in the fall, when it begins to offer a new sports and... More >>
9 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 3:38:00 PM CDT in News
COLUMBIA – A panel of experts said new codes on planning and zoning will drastically change what can be built... More >>
9 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 3:30:00 PM CDT in News
JEFFERSON CITY (AP) — Gov. Jay Nixon has signed a bill that requires every student in Missouri public schools to... More >>
9 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 3:04:08 PM CDT in News
LIBERTY (AP) — A Kansas man is charged with stealing a shuttle van at an airport and then trying to... More >>
9 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 3:01:39 PM CDT in News
ST. LOUIS (AP) — The Missouri Supreme Court has thrown out a $7.5 million judgment to a former St. Louis... More >>
9 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 2:57:43 PM CDT in News
COLUMBIA – The Columbia Fire Department has responded to multiple false alarms since Sunday, as residents in southwest Columbia see... More >>
10 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 2:14:00 PM CDT in News
PINE LAWN (AP) — An audit released Tuesday by Missouri Auditor Nicole Galloway gives the St. Louis County town of... More >>
10 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 2:06:12 PM CDT in News
KANSAS CITY, Mo. (AP) — Lawsuits alleging that Emporia State University discriminated against two minority assistant professors are continuing in... More >>
13 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 11:19:00 AM CDT in News
ST. CHARLES, Mo. (AP) — A St. Charles man is a step closer to being able to build a home... More >>
13 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 10:52:15 AM CDT in News
JEFFERSON CITY, Mo. (AP) — A Missouri appeals court says a liberal activist group has no right to video-record state... More >>
14 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 10:29:13 AM CDT in News
CREVE COEUR, Mo. (AP) — Many cities and counties have banned smoking indoors, but the St. Louis suburb of Creve... More >>
16 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 7:48:20 AM CDT in News
COOL VALLEY, Mo. (AP) — Police in north St. Louis County are searching for a woman who attacked a light... More >>
16 hours ago June 28, 2016 Jun 28, 2016 Tuesday, June 28 2016 Tuesday, June 28, 2016 7:43:13 AM CDT in News
Columbia, MO
Broken Clouds 69°
1am 70°
2am 68°
3am 65°
4am 64°

Select a station to view its upcoming schedule:

Coming Up Next

11:37p
Late Night with Seth Meyers
12:37a
Last Call with Carson Daly
1:07a
The Insider
12:30a
The King of Queens
1:00a
The King of Queens
1:30a
Seinfeld

Tonight's Schedule

7:00p
2016 U.S. Summer Olympic Trials
8:00p
The Night Shift
7:00p
Arrow
8:00p
Supernatural
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld