Department of Insurance returns $6.6 million to Missourians

1 year 1 day 8 hours ago July 19, 2016 Jul 19, 2016 Tuesday, July 19 2016 Tuesday, July 19, 2016 11:05:00 AM CDT in News
By: Anna Jaoudi, KOMU 8 Digital Producer

JEFFERSON CITY - In the first half of 2016, the Missouri Department of Insurance's Division of Consumer Affairs has helped Missourians recover $6,663,928 related to insurance issues.

“Our consumer affairs team is trained to handle individuals who might be distressed due to financial difficulties,” said Director John M. Huff.

“Missourians are encouraged to call us if they have questions or concerns about all types of insurance,” he said.

The department's consumer complaint team has assisted with 2,199 complaints and 2,175 inquiries, and answered 10,543 phone calls from Missouri consumers. 

One of those was Pastor Doyle Sager of First Baptist Church in Jefferson City. Sager ran into insurance difficulties following the death of his father. He was preparing to sell his father's duplex and discovered considerable hail damage to the roof. The insurance company told him his father's policy did not cover the damage, only the contents of the home. 

“I would try to call the insurance company and, as usual, I was referred from one person to another,” Sager said.

“It’s not a coincidence that once the Missouri Department of Insurance became involved that things began to move and move quickly,” he said.

After reaching out to the Missouri Department of Insurance's Division of Consumer Affairs, Sagar was able to file a formal complaint. The department contacted the company about Sagar's complaint and he recovered $8,565 to repair the roof. 

Sager said he's since referred others to the department.

“I told them the department will listen. They take your complaint and claim very seriously; they treat you with dignity and respect and they get results. ”

Missourians with questions or complaints about their insurance agent or company are encouraged to call the department’s Insurance Consumer Hotline at 800-726-7390 or visit insurance.mo.gov.  

Image Source: CheapFullCoverageAutoInsurance.com

 

More News

Grid
List
COLUMBIA - A car chase wound through Columbia for miles on Thursday evening around 7 p.m. Multiple agencies got involved... More >>
4 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 9:11:00 PM CDT in News
COLUMBIA - Joanthony Johnson, 27, was back in court Thursday for the second day in a row for his sentencing... More >>
5 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 7:55:00 PM CDT in News
CALLAWAY COUNTY - A Williamsburg man was arrested on Thursday and accused of domestic assault, including pointing a rifle at... More >>
7 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 5:50:00 PM CDT in News
FULTON - People for the Ethical Treatment of Animals wants Callaway County prosecutor to file criminal charges against Central Missouri... More >>
8 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 5:25:00 PM CDT in News
JEFFERSON CITY (AP) — Missouri Gov. Eric Greitens says he'll stop funding cuts for foster-care families that he approved earlier... More >>
8 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 4:58:41 PM CDT in News
ST. LOUIS (AP) — A Chicago man has been sentenced to two years in federal prison for his role in... More >>
9 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 4:21:13 PM CDT in News
SPRINGFIELD (AP) — Law enforcement officials are suing more than a dozen businesses in southwest Missouri suspected of being involved... More >>
9 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 3:51:43 PM CDT in News
JEFFERSON CITY — The Jefferson City Police Department confirmed Thursday that two teenagers were found dead in the Moreau River... More >>
9 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 3:48:00 PM CDT in Top Stories
ST. LOUIS (AP) — Flags will be at half-staff Friday on all state government buildings in St. Louis to honor... More >>
10 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 3:43:14 PM CDT in News
COLUMBIA - A community based organization that provides tutoring services, dance classes, and other skills to children in Columbia is... More >>
11 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 2:42:00 PM CDT in News
COLUMBIA - Welcome Home had the grand opening of its new facility Thursday morning. It offers 32 rooms with 34... More >>
12 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 1:43:00 PM CDT in News
ST. LOUIS (AP) — A federal appeals court has upheld a judge's order that Missouri taxpayers pay more than $156,000... More >>
12 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 1:42:54 PM CDT in News
ROLLA - A drug deal turned violent Wednesday night, leaving a woman hospitalized with a gunshot wound to her head.... More >>
14 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 11:08:00 AM CDT in News
COLUMBIA — Columbia Police are investigating a home invasion and armed robbery at the Campus View apartment complex Wednesday night.... More >>
15 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 10:07:00 AM CDT in News
ST. JOSEPH (AP) — Authorities say three people have been wounded in a shooting at a St. Joseph apartment complex.... More >>
16 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 9:18:00 AM CDT in News
ST. LOUIS (AP) — A 27-year-old St. Louis jail inmate is hospitalized in critical condition after being found beaten in... More >>
16 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 9:06:00 AM CDT in News
SULLIVAN, Mo. (AP) — Thousands of ticks have been collected for testing from a Missouri park after a worker died... More >>
17 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 8:42:00 AM CDT in News
COLUMBIA - If you live in southwest Columbia, the city has a suggested watering schedule that might affect you. ... More >>
17 hours ago July 20, 2017 Jul 20, 2017 Thursday, July 20 2017 Thursday, July 20, 2017 8:35:00 AM CDT in News
Columbia, MO
Broken Clouds 80°
2am 80°
3am 79°
4am 79°
5am 78°

Select a station to view its upcoming schedule:

Coming Up Next

1:37a
Paid Program
2:07a
Today
3:00a
Mad Money
1:30a
Seinfeld
2:00a
Paid Program
2:30a
Paid Program

Tonight's Schedule

7:00p
America's Got Talent
9:00p
Dateline NBC
7:00p
Masters of Illusion
7:30p
Masters of Illusion
8:00p
Penn & Teller: Fool Us
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld