Disconnection Crews To Stop Collecting Delinquent Utility Payments

3 years 10 months 2 weeks ago Saturday, January 25 2014 Jan 25, 2014 Saturday, January 25, 2014 2:20:00 PM CST January 25, 2014 in News
By: Nichole Cartmell, KOMU 8 Reporter
loading

COLUMBIA - Columbia Water and Light disconnection crews will no longer be able to collect delinquent utility payments after January 31, 2014.

This means customers who are late on their utility payments will not be able to pay the crew disconnecting their account on the spot. The change comes so that the City of Columbia can comply with new Payment Card Industry Regulations. 

These regulations are a framework to ensure the safe handeling of sensitive information. The idea is to secure customer's financial data by limiting and controlling who, how, when and where city personnel may access this information. Only those working in the Finance Department will be able to access utility customer's financial data. Columbia Water and Light crew members do not meet the policy's guidelines for collecting payments.

After January 31, 2014, utility payments will only be accepted:

  • in person, at City Hall in the drop box, drive-thru or cashier's office,
  • by phone at 573-874-7694
  • or online.

 

 

More News

Grid
List
JEFFERSON CITY (AP) — The director of the Missouri Veterans Commission has resigned amid complaints about care at the St.... More >>
5 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 10:37:00 PM CST December 13, 2017 in News
SALINE COUNTY - Former Columbia Police officer Rob Sanders will head back to the courtroom in May 2018 as he... More >>
6 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 10:03:00 PM CST December 13, 2017 in News
The St. Louis Cardinals have acquired outfielder Marcell Ozuna from the Miami Marlins. The deal is pending a physical. ... More >>
6 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 9:41:00 PM CST December 13, 2017 in Sports
COLUMBIA - Today the Federal Communications Commission will vote on a plan to repeal net neutrality and librarians worry this... More >>
7 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 8:44:00 PM CST December 13, 2017 in Continuous News
AUDRAIN COUNTY - The man who was found on Audrain Road 913 Tuesday next to a crashed car died of... More >>
7 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 8:32:00 PM CST December 13, 2017 in News
MOBERLY - Missouri law enforcement is impeded by a number of issues in cases involving child sexual abuse. Alleged... More >>
7 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 8:20:00 PM CST December 13, 2017 in Target 8
COLUMBIA - The Columbia Chamber of Commerce hosted the ninth and final public hearing by the 21st Century Missouri Transportation... More >>
9 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 7:12:00 PM CST December 13, 2017 in News
COLUMBIA - The Federal Communications Commission vote to repeal net neutrality is fast approaching. The vote to remove regulations that... More >>
9 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 7:12:00 PM CST December 13, 2017 in News
JEFFERSON CITY - The Justice Reinvestment Task Force took a big step Wednesday when it comes to addressing mental health,... More >>
9 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 6:53:00 PM CST December 13, 2017 in News
COLUMBIA - As Columbia Regional Airport plans to expand, it got a push from Mayor Brian Treece. Treece called... More >>
9 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 6:37:00 PM CST December 13, 2017 in News
COLUMBIA - Missouri is among the worst states nationwide at preventing its young people from smoking and using tobacco, according... More >>
10 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 6:15:00 PM CST December 13, 2017 in News
JEFFERSON CITY - Missouri American Water is making changes to the aging Jefferson City Treatment Plant with the goal of... More >>
10 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 5:33:00 PM CST December 13, 2017 in News
Update: Police Chief Ken Burton talked a little bit about the Old Hawthorne homicide at the Citizens Police Review Board... More >>
10 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 5:32:00 PM CST December 13, 2017 in News
JEFFERSON CITY - Many people accused of crimes are languishing in county jails as the Missouri State Public Defender System... More >>
11 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 5:06:00 PM CST December 13, 2017 in Target 8
The Geminid meteor shower begins Wednesday night and viewing conditions may be the best in several years! This annual... More >>
11 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 4:47:00 PM CST December 13, 2017 in News
AUDRAIN COUNTY- A fire burned down a home and a truck on Wednesday while the owner was away in Moberly... More >>
11 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 4:45:00 PM CST December 13, 2017 in News
POPLAR BLUFF (AP) — A city official in the southeast Missouri town of Poplar Bluff faces criminal charges for... More >>
12 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 4:07:00 PM CST December 13, 2017 in News
COLUMBIA - Authorities have given the all clear after investigating a possible explosive device around the Hearnes Center shuttle bus... More >>
12 hours ago Wednesday, December 13 2017 Dec 13, 2017 Wednesday, December 13, 2017 3:53:00 PM CST December 13, 2017 in News
Columbia, MO
Broken Clouds 30°
5am 31°
6am 29°
7am 27°
8am 27°

Select a station to view its upcoming schedule:

Coming Up Next

4:00a
Early Today
4:30a
KOMU 8 News Today
5:00a
KOMU 8 News Today
4:00a
Paid Program
4:30a
Paid Program
5:00a
Paid Program

Tonight's Schedule

6:30p
Football Night in Indianapolis
7:20p
Thursday Night Football
7:00p
iHeartRadio Jingle Ball 2017
8:30p
Whose Line Is It Anyway?
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld