Door-to-Door Businesses Not Always What They Appear

4 years 8 months 1 week ago Tuesday, February 12 2013 Feb 12, 2013 Tuesday, February 12, 2013 1:51:00 PM CST February 12, 2013 in News
By: Danielle Carter
loading

MEXICO, Mo. - Some Mexico residents claim a company selling vaccums door-to-door is using bad business practices, including hiring criminals and using sketchy tactics to pitch their sales spiels.

Brittany Long said she had a bad run in with CR Distributing. The company, previously known as Team Navigator, is based in Columbia. The company sells Kirby vacuums door-to-door all over mid-Missouri.

Long said CR Distributing sales people came to her door late in the afternoon, offering air fresheners as an incentive for listening to their sales pitch. She also said those sales people didn't leave until early in the morning.

"They came back around 6:30, 7, it was after dark," Long said. "And they didn't leave my house until 1 a.m."

When they actually sold her the vacuum, she said things got even stranger.

"They were gonna let me sign the contract at first and I was like, no, because they were going to take the vacuum back with them, they said they were gonna leave the vacuum there, then we could sign the contract and if they can't get us approved they'll just come back and get it," said Long. "Well I didn't hear anything from them for a while and then somehow they got a hold of my grandma, or left a note and my grandma found it, stating that it was illegal to keep it and that they were going to to call the cops if we didn't return it, and I wasn't trying to keep it."

In addition, Long said when the sales people returned to pick up the vacuum, they only brought back one of her two trade-in vacuums.

Other consumers and ex-employees have also posted dozens of complaints on Topix.com and the Ripoff Report about the company selling them used vacuums, stealing from their homes, and using forceful selling techniques. Ex-employees claimed they worked numerous hours a day for well under minimum wage, sometimes for only $3 an hour. 

CR Distributing has also hired employees with criminal backgrounds, some of them charged with domestic assault, stalking, harassment, assault of a child, and stealing. In addition, the company has gotten in trouble with Columbia Police multiple times for not carrying a business license or having a solicitor's license when going door-to-door.

Long says while she feels comfortable enough in her family's ability to defend themselves, she thinks others could still have a problem.

"I'm pretty confident in our family and the way we run things that I wouldn't have really worried about it, but I think that that should be told to you before they're in your house," Long said.

Another company (now defunct), called Always Helping People LLC used to sell magazine subscriptions door-to-door back in 2008. Many Missourians complained of paying for subscriptions and never getting a single magazine.

The AARP has some good tips on how to avoid getting scammed by door-to-door salesmen. It says to avoid people selling magazine subscriptions, offering up a "free" energy audit, selling meat, and offering outside home maintenance.

Mike Odneal, branch manager of the Better Business Bureau office in Columbia also has some tips on how to prevent getting scammed.

"It's really important that people remember that when they have issues and concerns with folks, especially companies they're not quite sure about, or they're questionable about their tactics, they don't have to wait until they've been negatively affected by a particular business," said Odneal. "They can prevent some of those types of things from happening by checking in advance with the BBB."

The owner of CR Distributing, Rusty Custard, reached out to KOMU 8 News after seeing a Facebook posting about his company. However, he declined an on-camera interview, saying it was company policy to conduct any interviews via email. KOMU 8's own policy does not allow email interviews.

More News

Grid
List
FULTON - Fulton police arrested a man Sunday on suspicion of kidnapping and domestic assault. Someone called the Fulton... More >>
7 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 5:47:00 PM CDT October 22, 2017 in News
JEFFERSON CITY (AP) — Missouri's capital city scored poorly in a recent ranking of cities evaluating which places offer the... More >>
9 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 4:07:00 PM CDT October 22, 2017 in Continuous News
COLUMBIA - Pet owners brought their dogs and cats to Lizzi and Rocco’s pet store for a halloween themed photoshoot.... More >>
9 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 3:58:00 PM CDT October 22, 2017 in News
FULTON - Through an exchange in the Columbia Mothers of Multiples Facebook group , Katie Hanney gave and delivered a... More >>
9 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 3:35:00 PM CDT October 22, 2017 in News
ST. LOUIS (AP) — In some St. Louis barber shops and beauty salons, customers might get sex education while having... More >>
13 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 11:50:00 AM CDT October 22, 2017 in News
Moberly - An arraignment is scheduled Monday for a Moberly man facing several felony charges ranging from incest, rape or... More >>
16 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 9:00:00 AM CDT October 22, 2017 in News
COLUMBIA- Missouri and Kansas will play a friendly version of their 'Border War' rivalry for the first time since 2012.... More >>
18 hours ago Sunday, October 22 2017 Oct 22, 2017 Sunday, October 22, 2017 6:56:00 AM CDT October 22, 2017 in News
COLUMBIA - An armed robbery occurred Saturday night at an O’Reilly Auto Parts store on Cooper Drive. CPD officers... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 10:10:35 PM CDT October 21, 2017 in News
COLUMBIA - One man was taken to a local hospital for a gunshot wound received Saturday night. CPD officers... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 9:56:00 PM CDT October 21, 2017 in News
NEW FRANKLIN - The Missouri River Relief organized about 250 volunteers Saturday to remove trash from the Missouri River as... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 7:38:00 PM CDT October 21, 2017 in News
COLUMBIA - Officers responded to reports of shots fired at about 6:00 p.m. Saturday at the McDonald's Restaurant on Stadium... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 7:36:00 PM CDT October 21, 2017 in News
BOONE COUNTY – Four people were injured in a three-vehicle collision at Obermiller Road Saturday afternoon according to a sergeant... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 6:24:00 PM CDT October 21, 2017 in News
FULTON - Dozens of trucks raced though the mud to raise money for the Central Missouri Honor Flight Saturday at... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 5:48:00 PM CDT October 21, 2017 in News
JEFFERSON CITY (AP) — The state no longer will make children in foster care pay a $15 fee to get... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 4:56:00 PM CDT October 21, 2017 in News
HOLTS SUMMIT- New bike lines were painted in Holts Summit Thursday to make cycling safer and more accessible. The... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:49:00 PM CDT October 21, 2017 in News
JEFFERSON CITY- Local entrepreneurs walked away with some cash Saturday after an annual pitch off competition. The sixth annual... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:42:00 PM CDT October 21, 2017 in News
ST. LOUIS (AP) — The St. Louis public school district is suing 32 teachers for breaking their contracts by leaving... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:35:00 PM CDT October 21, 2017 in News
COLUMBIA - The University of Missouri Museum of Art and Archaeology hosted an explorative event on Saturday for International Archaeology... More >>
1 day ago Saturday, October 21 2017 Oct 21, 2017 Saturday, October 21, 2017 3:23:00 PM CDT October 21, 2017 in News
Columbia, MO
Broken Clouds 50°
2am 46°
3am 44°
4am 44°
5am 43°

Select a station to view its upcoming schedule:

Coming Up Next

1:05a
Meet the Press
2:05a
Paid Program
2:30a
Paid Program
1:00a
Cops
1:30a
Paid Program
2:00a
Paid Program

Tonight's Schedule

7:00p
The Voice
9:01p
The Brave
7:00p
Supergirl
8:00p
Valor
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld