Door-to-Door Businesses Not Always What They Appear

4 years 4 months 2 weeks ago February 12, 2013 Feb 12, 2013 Tuesday, February 12 2013 Tuesday, February 12, 2013 1:51:00 PM CST in News
By: Danielle Carter
loading

MEXICO, Mo. - Some Mexico residents claim a company selling vaccums door-to-door is using bad business practices, including hiring criminals and using sketchy tactics to pitch their sales spiels.

Brittany Long said she had a bad run in with CR Distributing. The company, previously known as Team Navigator, is based in Columbia. The company sells Kirby vacuums door-to-door all over mid-Missouri.

Long said CR Distributing sales people came to her door late in the afternoon, offering air fresheners as an incentive for listening to their sales pitch. She also said those sales people didn't leave until early in the morning.

"They came back around 6:30, 7, it was after dark," Long said. "And they didn't leave my house until 1 a.m."

When they actually sold her the vacuum, she said things got even stranger.

"They were gonna let me sign the contract at first and I was like, no, because they were going to take the vacuum back with them, they said they were gonna leave the vacuum there, then we could sign the contract and if they can't get us approved they'll just come back and get it," said Long. "Well I didn't hear anything from them for a while and then somehow they got a hold of my grandma, or left a note and my grandma found it, stating that it was illegal to keep it and that they were going to to call the cops if we didn't return it, and I wasn't trying to keep it."

In addition, Long said when the sales people returned to pick up the vacuum, they only brought back one of her two trade-in vacuums.

Other consumers and ex-employees have also posted dozens of complaints on Topix.com and the Ripoff Report about the company selling them used vacuums, stealing from their homes, and using forceful selling techniques. Ex-employees claimed they worked numerous hours a day for well under minimum wage, sometimes for only $3 an hour. 

CR Distributing has also hired employees with criminal backgrounds, some of them charged with domestic assault, stalking, harassment, assault of a child, and stealing. In addition, the company has gotten in trouble with Columbia Police multiple times for not carrying a business license or having a solicitor's license when going door-to-door.

Long says while she feels comfortable enough in her family's ability to defend themselves, she thinks others could still have a problem.

"I'm pretty confident in our family and the way we run things that I wouldn't have really worried about it, but I think that that should be told to you before they're in your house," Long said.

Another company (now defunct), called Always Helping People LLC used to sell magazine subscriptions door-to-door back in 2008. Many Missourians complained of paying for subscriptions and never getting a single magazine.

The AARP has some good tips on how to avoid getting scammed by door-to-door salesmen. It says to avoid people selling magazine subscriptions, offering up a "free" energy audit, selling meat, and offering outside home maintenance.

Mike Odneal, branch manager of the Better Business Bureau office in Columbia also has some tips on how to prevent getting scammed.

"It's really important that people remember that when they have issues and concerns with folks, especially companies they're not quite sure about, or they're questionable about their tactics, they don't have to wait until they've been negatively affected by a particular business," said Odneal. "They can prevent some of those types of things from happening by checking in advance with the BBB."

The owner of CR Distributing, Rusty Custard, reached out to KOMU 8 News after seeing a Facebook posting about his company. However, he declined an on-camera interview, saying it was company policy to conduct any interviews via email. KOMU 8's own policy does not allow email interviews.

More News

Grid
List
CLAYTON (AP) — Police have found a pizza delivery car that an escaped inmate is accused of stealing, but the... More >>
47 minutes ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 3:20:27 PM CDT in News
COLUMBIA - Boone County is heading east. 75 county officials will travel to Maryland this fall to train with... More >>
59 minutes ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 3:08:00 PM CDT in News
COLUMBIA - Boone County sheriff’s detectives arrested a second suspect Wednesday morning in connection with a shooting that wounded two... More >>
1 hour ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 2:50:00 PM CDT in News
KANSAS CITY (AP) — University of Missouri System officials are no longer counting on state funding to help build an... More >>
1 hour ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 2:35:00 PM CDT in News
KANSAS CITY (AP) — A Missouri man who spent nearly two decades in mental hospitals after entering a disputed plea... More >>
1 hour ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 2:26:15 PM CDT in News
FULTON — A 16-year-old girl is in critical condition after she was hit by a car Wednesday morning. Fulton... More >>
2 hours ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 2:00:00 PM CDT in News
ST. LOUIS — Ryan Ferguson has settled a portion of his lawsuit against police, nearly four years after his 40-year... More >>
3 hours ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 12:44:00 PM CDT in Top Stories
COLUMBIA -Multiple funerals took place on Wednesday at Sen. Roy Blunt's Columbia office. CoMo for Progress, a liberal group,... More >>
4 hours ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 11:30:00 AM CDT in News
KANSAS CITY (AP) — A Kansas City, Missouri , man is jailed on $150,000 bond after being accused of a... More >>
6 hours ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 9:43:53 AM CDT in News
CHARLESTON (AP) — A judge has dismissed an assault charge against a southeastern Missouri sheriff being investigated in the death... More >>
6 hours ago June 28, 2017 Jun 28, 2017 Wednesday, June 28 2017 Wednesday, June 28, 2017 9:22:00 AM CDT in News
COLUMBIA - As construction continues in the downtown area, workers are finding it difficult to be around. "It's making... More >>
20 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 7:57:00 PM CDT in News
COLUMBIA -The City of Columbia Public Works Department held an informal open house Tuesday, giving people a chance to ask... More >>
20 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 7:38:00 PM CDT in News
BOONE COUNTY - The Boone County Sheriff’s Department is investigating four burglaries this month in the Elm Tree area. Homes... More >>
20 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 7:13:00 PM CDT in News
JEFFERSON CITY (AP) — Th e Missouri Supreme Court says it's constitutional to commit sex offenders to secure confinement after... More >>
22 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 5:23:00 PM CDT in News
BOONE COUNTY - Sheriff's detectives arrested a 20-year-old Jefferson City woman Tuesday in connection with a shooting that wounded two... More >>
23 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 5:04:00 PM CDT in News
JEFFERSON CITY (AP) — Missouri appellate judges are reinstating descriptions of initiative petitions against right to work laws that were... More >>
23 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 4:50:02 PM CDT in News
JEFFERSON CITY - The "21st Century Missouri Transportation System Task Force" will meet for the first time Wednesday afternoon at... More >>
23 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 4:35:00 PM CDT in News
MONETT (AP) — A substitute teacher in southwe st Missouri has been ch arged with having sexual contact with a... More >>
23 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 4:30:41 PM CDT in News
Columbia, MO
Broken Clouds 87°
5pm 87°
6pm 86°
7pm 85°
8pm 84°

Select a station to view its upcoming schedule:

Coming Up Next

4:00p
Jeopardy!
4:30p
Jeopardy!
5:00p
KOMU 8 News @ 5
4:00p
Cops Reloaded
4:30p
The Cleveland Show
5:00p
American Dad!

Tonight's Schedule

7:00p
Little Big Shots: Forever Young
8:00p
The Carmichael Show
8:30p
The Carmichael Show
9:00p
This Is Us
7:00p
Arrow
8:00p
DC's Legends of Tomorrow
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld