Family support group expands to help more children and parents

8 months 1 week 6 days ago Tuesday, March 28 2017 Mar 28, 2017 Tuesday, March 28, 2017 9:55:00 PM CDT March 28, 2017 in News
By: Lexi Larson, KOMU 8 Reporter
loading

COLUMBIA - The Family Access Center for Excellence, or FACE, is working to help more families in Boone County with a new center in Centralia.

FACE provides a single point of entry for youth between the birth to age 19 and their families who are seeking services for social, emotional and behavioral concerns. 

Clinicians at FACE will assess the family, and then help link that family to the service it requires.

FACE is piloting the new Centralia location, which opened in February, to help bring access to families in northern Boone County. 

Erin Reynolds, executive director of FACE, said the new location is only open on Thursdays for now, while it is still in the early stages.

"So far families are responding relatively positively," Reynolds said. "Scheduling it, because we’re only there that one day, is a little tricky." 

Reynolds said FACE is doing outreach in the Centralia area.

"We’re trying to make sure that families are very clear as to how to connect with us," Reynolds said. 

Theresa Eultgen, office manager for FACE, said the center hopes to have a bigger impact on the more rural parts of Boone County.

"We want to make sure that families in all of Boone County, not just Columbia, see FACE as a support system and a place that they can go to get what they need," Eultgen said. 

The FACE office in Columbia opened in August of 2016. 

Since then, the center has been so busy that it was able to open up the second location in Centralia earlier than expected. 

Reynolds said she wasn't sure what to expect when the Columbia location opened.

"I think the way I described it to people was, I didn’t know if I was to prepare for a trickle or Niagara Falls," Reynolds said. "We were just kind of prepared for anything, but it was pretty consistent from the time we opened the doors, it’s been a pretty good response."

Reynolds said, since it opened, the Columbia location has helped about 700-800 people.

"We’re right at about almost 400 case files," Reynolds said.

Reynolds said a case file includes a minimum of one child and one parent, but said FACE often works with two-parent families and multiple sibling groups. 

Reynolds said she thinks the response was so overwhelming because the services are needed.

"You only have one place to think about when you're looking for services," Reynolds said. "You no longer have to navigate it by yourself, and we will work with the entire family."

The center is funded by the Boone County Children’s Services Board.

Reynolds said research commissioned by the service board found that families face three major barriers when seeking services: accessing services, the disorganization of services and the lack of a "family systems" approach.  

"Our area has a number of providers that are here for families," Reynolds said. "Families aren’t aware that they’re here, or they don’t know how to navigate the system to find the services that they need."

Reynolds said another problem is that other referrals families are given might only include help for one child.

"It really didn’t include maybe other siblings in the home," Reynolds said. "And it didn’t include mom and dad or the guardian or whomever was taking care of the children." 

Eultgen said the center hopes to make families feel empowered. 

"We want kids to feel like they’re really cared for, seen and celebrated in our community," Eultgen said. "Kids of all families, of all identities, we really want them to feel like they matter."

Eultgen said FACE got a 94 percent positivity rating from families who rated the center.

"The things that the families say really keep us going," Eultgen said. "Families say things like this is a blessing, or we’ve waited so long for this support."

Reynolds said she sees FACE growing in the future.

"It is definitely our hope that the Centralia office will expand and have the same hours that we have here in our central location here in Columbia," Reynolds said. "And then I think we’ll see from there, because again, FACE services all of Boone County, not just Columbia."

More News

Grid
List
JEFFERSON CITY - Forget about whether a record is public or private: there are no records, specifically from any communication... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 5:12:00 PM CST December 07, 2017 in Continuous News
COLUMBIA - Columbia homeowners caught thieves stealing packages off their porches Tuesday afternoon. Cindy Downes and her husband are... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 4:19:00 PM CST December 07, 2017 in News
COLUMBIA - Columbia Public Schools is reaching what communications director Michelle Baumstark calls the "tail-end" of its 10-year strategic plan... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 3:25:00 PM CST December 07, 2017 in News
COLUMBIA - The Columbia Board of Realtors is voicing opposition to a proposal that would shift the cost of electric... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 3:08:00 PM CST December 07, 2017 in News
JEFFERSON CITY - Protesters from multiple groups in the mid-Missouri area spoke out on tax reform Thursday. Jefferson City... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 2:37:00 PM CST December 07, 2017 in Top Stories
OSAGE BEACH - Police in Jefferson City arrested the suspect in a crime which happened more than 40 miles away... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 1:37:00 PM CST December 07, 2017 in Top Stories
JEFFERSON CITY (AP) — Gov. Eric Greitens and his senior staff are using a secretive app that erases messages after... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 12:28:59 PM CST December 07, 2017 in News
COLUMBIA - Police have identified the man accidentally shot and killed at Columbia Mall on Thanksgiving Day. The Columbia... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 11:58:37 AM CST December 07, 2017 in News
MOBERLY - Two separate attempted kidnappings in Jefferson City and Fulton this week caused concern among thousands of parents in... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 11:30:00 AM CST December 07, 2017 in Top Stories
COLUMBIA - Dog owners should reconsider filling their pet's stockings with bone treats, or some animal bones, to avoid rushing... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 11:13:00 AM CST December 07, 2017 in Top Stories
COLUMBIA - Holiday kindness is alive and well as thousands of gifts and donations are given to sponsored families, children,... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 11:00:00 AM CST December 07, 2017 in News
BOONE COUNTY- Authorities identified the man who died in Thursday morning's crash at the intersection of Highway 63 and Zumwalt... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 8:15:00 AM CST December 07, 2017 in News
COLUMBIA - City strategic planning leaders and the Columbia Police Department’s Community Outreach Unit will host a community unity meeting... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 7:53:00 AM CST December 07, 2017 in News
COLUMBIA - Nearly 100 community members gathered in Columbia Wednesday night at Cafe Berlin for a discussion about area homelessness... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 5:44:00 AM CST December 07, 2017 in News
FAYETTE – Fayette High School Teacher Kevin Pekkarinen was offered a challenge to teach a new class. He accepted, and... More >>
3 days ago Thursday, December 07 2017 Dec 7, 2017 Thursday, December 07, 2017 3:02:00 AM CST December 07, 2017 in News
COLUMBIA - Columbia College is just days away from starting its eSports season, which will be its second. ESports... More >>
3 days ago Wednesday, December 06 2017 Dec 6, 2017 Wednesday, December 06, 2017 11:09:00 PM CST December 06, 2017 in Sports
AUDRAIN COUNTY - Thousands of Audrain County residents to the west of the Mexico School District have been without a... More >>
3 days ago Wednesday, December 06 2017 Dec 6, 2017 Wednesday, December 06, 2017 8:15:00 PM CST December 06, 2017 in Target 8
KANSAS CITY (AP) — Federal authorities say a man who rushed to get a haircut after holding up a bank... More >>
4 days ago Wednesday, December 06 2017 Dec 6, 2017 Wednesday, December 06, 2017 7:56:34 PM CST December 06, 2017 in News
Columbia, MO
Broken Clouds 44°
9pm 39°
10pm 37°
11pm 33°
12am 33°

Select a station to view its upcoming schedule:

Coming Up Next

7:20p
Sunday Night Football
10:30p
KOMU 8 News @ 10
11:05p
Sports Extra with Chris Gervino
7:00p
Married to the Mob
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Family Guy

Tonight's Schedule

6:00p
Football Night in America
7:20p
Sunday Night Football
7:00p
Married to the Mob
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Family Guy