Indiana Company Quits Missouri Medicaid Contract

6 years 8 months 2 weeks ago Thursday, September 01 2011 Sep 1, 2011 Thursday, September 01, 2011 11:16:00 AM CDT September 01, 2011 in News
By: Associated Press

JEFFERSON CITY (AP) - An Indiana company has ended its contract to screen Missouri Medicaid recipients after numerous complaints about its job performance. 

Indianapolis-based SynCare began working in Missouri in mid-May under a contract worth as much as $5.5 million annually to determine whether Medicaid recipients qualify for home-based medical care and aid with daily activities. The company provided The Associated Press with a copy of state letter Thursday confirming it had withdrawn from the contract.

The decision comes after numerous consumers complained of delays in receiving home services and unusually long waits to speak with SynCare representatives on the telephone. On Tuesday, Medicaid recipients and home-care providers held a series of news conferences around the state complaining about SynCare. On Wednesday, a Missouri House committee questioned state officials over the contract.

SynCare CEO Stephane DeKemper acknowledged to the AP on Wednesday that the company had fallen short of its standards, but she said the state should share responsibility because it grossly underestimated the amount of work the company would be doing. On Thursday, DeKemper provided the AP with a copy of a letter -- dated Wednesday -- in which the Department of Health and Senior Services confirmed that SynCare had withdrawn from the Missouri Medicaid contract.

Department Director Margaret Donnelly released a written statement Thursday saying agency personnel would immediately began to take over the duties performed by SynCare. "It is clear that the company is not able to meet the terms and conditions of their contract," Donnelly said. "The Department remains committed to ensuring that Missourians receive the services they need in a timely and efficient manner."

More News

Grid
List
COLUMBIA- The city of Columbia will hold the first of seven community policing meetings Wednesday evening. Each meeting is set... More >>
33 minutes ago Wednesday, May 23 2018 May 23, 2018 Wednesday, May 23, 2018 7:34:00 AM CDT May 23, 2018 in News
BOLIVAR (AP) — The Missouri State Highway Patrol says an 87-year-old man died after a small plane he was piloting... More >>
1 hour ago Wednesday, May 23 2018 May 23, 2018 Wednesday, May 23, 2018 6:39:00 AM CDT May 23, 2018 in News
JEFFERSON CITY (AP) - Missouri Gov. Eric Greitens was pulled over Friday while speeding. Spokesman Parker Briden in a... More >>
13 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 6:21:00 PM CDT May 22, 2018 in News
JEFFERSON CITY – The next phase of a new VA facility in Jefferson City is underway. Jefferson City Council... More >>
13 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 6:16:00 PM CDT May 22, 2018 in News
KAISER - One family says it is facing an immigration nightmare. Jia McDevitt's parents were detained at the Jacksonville, Florida, port... More >>
14 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 5:20:00 PM CDT May 22, 2018 in News
COLUMBIA - MUPD hosted a Citizen's Response to Active Threats training Tuesday. MU senior Olivia Botonis said learning about... More >>
15 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 5:05:00 PM CDT May 22, 2018 in News
JEFFERSON CITY (AP) - Like actors rehearsing a script, Missouri lawmakers on Tuesday publicly read aloud the previously secret criminal... More >>
15 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 4:35:00 PM CDT May 22, 2018 in News
COLUMBIA- Missouri Lt. Gov. Mike Parson toured Columbia Tuesday afternoon to visit new business locations and talk about everything from... More >>
16 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 3:42:00 PM CDT May 22, 2018 in News
JEFFERSON CITY (AP) - A Missouri environmental group is suing to overturn a law that lengthens the process the Department... More >>
17 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 2:56:00 PM CDT May 22, 2018 in News
COLUMBIA - A jury trial in a wrongful death lawsuit in Carl DeBrodie's death is scheduled to begin March 2,... More >>
18 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 1:20:00 PM CDT May 22, 2018 in News
COLUMBIA - The Columbia City Council failed to pass the controversial Henderson Branch sewer project in a 3-3 vote Monday... More >>
21 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 10:49:00 AM CDT May 22, 2018 in News
JEFFERSON CITY (AP) — The Latest on allegations against Gov. Eric Greitens (all times local): 5:35 p.m. ... More >>
21 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 10:12:00 AM CDT May 22, 2018 in News
SPRINGFIELD (AP) — Springfield police say an 8-year-old girl who hadn't been seen since early Tuesday has been found... More >>
23 hours ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 8:36:00 AM CDT May 22, 2018 in News
COLUMBIA - In the wake of the deadly Santa Fe High School shooting , the MU Police Department will be... More >>
1 day ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 7:43:00 AM CDT May 22, 2018 in News
BRUSSELS (AP) — Facebook CEO Mark Zuckerberg faces senior European Union lawmakers later Tuesday to answer questions about a... More >>
1 day ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 5:22:00 AM CDT May 22, 2018 in News
COLUMBIA - The Columbia Police Department said it found a missing teen around 1 a.m. Tuesday. Authorities said Brice... More >>
1 day ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 4:41:00 AM CDT May 22, 2018 in News
COLUMBIA - Columbia residents will have a chance to learn about - and talk about - climate change Tuesday night.... More >>
1 day ago Tuesday, May 22 2018 May 22, 2018 Tuesday, May 22, 2018 3:00:00 AM CDT May 22, 2018 in News
COLUMBIA - An on-going rift between two east campus communities has come to a breaking point. Non-resident property owners want... More >>
1 day ago Monday, May 21 2018 May 21, 2018 Monday, May 21, 2018 7:29:00 PM CDT May 21, 2018 in Top Stories
Columbia, MO
Broken Clouds 71°
9am 74°
10am 76°
11am 79°
12pm 81°