KOMU.com Exclusive: Read a Parent's Experience with Copper Beech
We expect things will go wrong with new construction. What has made this situation so aggravating is the lack of response. Rebecca Williams, the property manager, and the staff in the office say they’ll send someone right out and it takes days to get someone there. My daughter spent several evenings on her hands and knees watching and listening to the water gurgling in that pipe. She (or we) called daily. There is no excuse for that kind of non-response. And when we asked to have drywall, baseboards and carpet replaced, we were told it wasn’t necessary, until after the third flood when there was visible water damage out into the hall.
We asked for a corporate contact to whom we could address our concerns. Rebecca refused to give us that information. I finally tracked down a corporate contact – Beejan Savabi, Director of Property Management in State College, PA. My certified letter to him was returned unopened, but I am confident he is the right contact at Copper Beech corporate. I also called the Missouri Secretary of State’s office to obtain the registered agent for the property here in Missouri, attorney Dan Simon in Columbia. Mr. Simon was very reasonable when I spoke with him about our concerns. Unfortunately, he was not able to take action. He said he forwarded my letter to the corporate office and recommended they work with us to compensate us and our daughter for her inconvenience. We are still waiting for utility bill information from the property manager in Columbia to settle this issue.
The business practices at Copper Beech leave much to be desired: we are paying an additional $15 per month for a non-existent parking space. These units were obviously built in a hurry and with very low-grade materials – not that I expected top of the line – but it’s obvious to me they are preying on college students with what looks like a great townhome only to find problem after problem. There’s no way I would recommend Copper Beech to anyone. The students at Mizzou deserve better.