Missouri Credit Union Warns Customers of Potential Fraud

4 years 8 months 3 days ago Tuesday, August 20 2013 Aug 20, 2013 Tuesday, August 20, 2013 5:15:00 PM CDT August 20, 2013 in News
By: Kelsey Kerwin, KOMU 8 Reporter
loading

COLUMBIA - Missouri Credit Union customers received letters starting August 16 notifying them of possible fraud. The credit union discovered on August 5 that a secure file had inadvertently been made public through access on the financial institution's website. 

MCU member Rachel Watts said the letter she received stated that some customers' passwords had been compromised.

"They were basically concerned about the protection of our information and suggested changing passwords," said Watts.

The file contained lists of members' names, addresses, social security numbers, account numbers, and MCU teller/call-in passwords. Once discovered, the credit union removed the file and investigated the incident. MCU determined there were only 10 visits total to the website during the time it was available. It is unknown if anyone viewed the information in the file, but Watts is still uneasy about the incident.

"It's a little concerning," said Watts, "but it's always good practice to change your passwords anyways because nowadays it's just so easy to get into things like that."

A statement by MCU President Hal James apologized for the incident and ensured customers that the lending institution is working to improve security measures. 

The union notified all of its customers to be safe. MCU has arranged to have AllClear ID protect the identity of its members whose information was in the file for more than a year.

MCU has set up a call center for customers with questions about the incident and what they can do to protect themselves. Any customer with questions should call 1-877-437-4006 between 8 a.m. and 8 p.m. Monday through Friday.

 

More News

Grid
List
COLUMBIA – The Columbia City Council met Monday night in a work session to discuss ways to improve Columbia's water... More >>
9 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 8:00:00 PM CDT April 23, 2018 in Top Stories
COLUMBIA – Hundreds gathered at the first ever Japanese Spring Festival on MU’s campus Monday afternoon. Student Momoko Tamamura came... More >>
10 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 7:21:00 PM CDT April 23, 2018 in Top Stories
JEFFERSON CITY – One local woman is reflecting on her decision to vote for President Donald Trump after some have... More >>
10 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 7:00:00 PM CDT April 23, 2018 in Top Stories
ST. LOUIS (AP) — The law firm representing the ex-husband of the woman who had an affair with Missouri... More >>
11 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 5:45:00 PM CDT April 23, 2018 in Continuous News
JEFFERSON CITY (AP) — A Democratic Missouri state lawmaker says he won't step down despite facing backlash for repeatedly calling... More >>
12 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 5:21:20 PM CDT April 23, 2018 in Continuous News
COLUMBIA - MU staff members spent Monday afternoon discussing how the university could become Columbia's "employer of choice" again with... More >>
12 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 5:05:00 PM CDT April 23, 2018 in News
COLUMBIA - Residents moving into the Lynn Street Cottages in Columbia not only obtain four new walls, they also receive... More >>
13 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 4:14:00 PM CDT April 23, 2018 in News
COLUMBIA - Students at Rock Bridge High School will be attending prom this weekend, and for the first time ever,... More >>
13 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 4:13:00 PM CDT April 23, 2018 in Continuous News
JOPLIN - An EF-5 tornado struck the city of Joplin on May 22, 2011. The next day Jeff Neal, a... More >>
14 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 3:29:00 PM CDT April 23, 2018 in News
JEFFERSON CITY – Tax reform in Missouri is one step closer to becoming a reality. The Missouri House Ways... More >>
14 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 2:56:00 PM CDT April 23, 2018 in News
JOPLIN - More businesses, new schools and new homes- one drive through Joplin reveals a clear transformation from devastation to... More >>
15 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 2:20:00 PM CDT April 23, 2018 in News
JEFFERSON CITY – Lawmakers in Missouri added a $3 million dollar line to the Attorney General’s budget for sexual assault... More >>
15 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 2:11:00 PM CDT April 23, 2018 in News
NASHVILLE, Tenn. (AP) — The Latest on shooting at Tennessee restaurant that left four dead (all times local):... More >>
16 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 1:22:00 PM CDT April 23, 2018 in News
COLUMBIA - When it comes to losing weight, many of us start with looking at our diet. Are we eating... More >>
17 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 12:21:00 PM CDT April 23, 2018 in Weekly Wellness
ST. LOUIS (AP) — Attorneys for Missouri Gov. Eric Greitens say they will seek to disqualify prosecutors in the... More >>
18 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 11:37:40 AM CDT April 23, 2018 in News
JEFFERSON CITY - Only one week old, Molly was outside in the snow and sleet. She was found in a... More >>
18 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 11:14:00 AM CDT April 23, 2018 in News
SEDALIA (AP) — A former volunteer at a small Missouri museum has been charged with stealing thousands of dollars' worth... More >>
18 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 11:04:00 AM CDT April 23, 2018 in News
COLUMBIA -Bullets hit a Columbia residence early Sunday morning while five people were inside. It happened just after 4... More >>
19 hours ago Monday, April 23 2018 Apr 23, 2018 Monday, April 23, 2018 9:59:00 AM CDT April 23, 2018 in News
Columbia, MO
Broken Clouds 51°
6am 50°
7am 51°
8am 53°
9am 55°