MU updates emergency alert system

2 years 3 days 12 hours ago April 20, 2015 Apr 20, 2015 Monday, April 20 2015 Monday, April 20, 2015 3:14:00 PM CDT in News
By: Lina Young, KOMU 8 Reporter
loading

COLUMBIA -While the University of Missouri's emergency alert system was more thorough during a weekend robbery, some people are still unhappy with the way MU authorities notified people of events Sunday morning. 

Following the robbery that took place on Hamilton Way on MU's campus, the MU alert system contacted students, faculty and staff quicker than it had during a shooting at Hitt Street garage Wednesday. The system used more methods during the robbery, including a phone call to students and staff.

Some people were unhappy with receiving a phone call around 3 a.m. to alert them of the robbery.

University of Missouri Police Captain Brian Weimer apologized to anyone who was woken up by the 3 a.m. MU Alert phone call.

"It was for the overall safety of the campus. We did what we had to do to immediately alert as many people as possible through the ways that they had chose through the system," Weimer said

After Wednesday night's shooting at the garage, when students complained about not being notified in a timely manner, campus authorities re-evaluated the alert system and implemented changes to its emergency alert procedure. 

 

"We changed things after that to try and get things out a little faster, to say, even if we don't know, we're going to say it's something local that the city police is looking into," University of Missouri Police Captain Brian Weimer said. "We'll give them information to go to local media, and also to let them know as fast as we can that we'll get information up on MU alert as we get the facts." 

He said their mission regarding the robbery was to get the information out to as many people as possible, so they erred on the side of caution. 

Mizzou News Executive Director Mary Jo Banken provided KOMU 8 News with a statement regarding how the MU Alert system works: 

During an emergency that involves a crime near or on campus, once we (News Bureau staff) receive a call from MUPD, we notify staff in our Web Communications group to post an initial alert on MU's online emergency alert website, MUAlert, that contains as much factual information as we know at that time. When a message is posted on MUAlert, that message is also tweeted from the University's official twitter accounts, @Mizzou and @MUAlert.

As the News Bureau receives additional information through MUPD, MUAlert online, @MUAlert and @Mizzou are updated. We encourage anyone who wants to know the most up to date, factual information to access MUAlert.missouri.edu or to follow @MUAlert and @Mizzou.

We diligently try to confirm and post the most recent information to keep our constituents informed and safe. It is essential that the information posted is confirmed; therefore, the process involves taking steps during the situation to get the most complete up-to-date information that is available as the situation plays out.

During the incident that occurred early Sunday morning, the server for the MUAlert system was down. Therefore, we had to call our IT services who worked to get the server back up so that we could post the message.

It's important to keep in mind that we have several ways to convey messages to our students, faculty and staff and when one method may not work efficiently (such as this past Sunday morning), we can utilize the other methods. In this case, we were still able to tweet, text message, email and call. We also rely on you, our media partners who get the Columbia Police Department's press releases and tweets, to help us keep the community informed.

Weimer said people should not opt-out of the alert system just because they are upset over the 3 a.m. phone call.

He said the university is re-evaluating the system again. 

"Now, we probably won't use the phone service, especially that time of night unless we can for sure say that it's going to really help keep people safe," Weimer said.

More News

Grid
List
KANSAS CITY, Kan. (AP) — Police have arrested the Kansas man charged with killing the sister of a girl whose... More >>
3 hours ago April 23, 2017 Apr 23, 2017 Sunday, April 23 2017 Sunday, April 23, 2017 11:02:51 AM CDT in News
COLUMBIA — Party For A Purpose mixed the socialization of a party with conversation on mental health and suicide prevention.... More >>
15 hours ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 11:36:00 PM CDT in News
COLUMBIA — The Islamic School of Columbia-Missouri invited the community to help them promote international togetherness on Saturday. The school... More >>
15 hours ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 11:05:00 PM CDT in News
COLUMBIA — Future veterinary students flocked to MU campus Saturday to learn about what the College of Veterinary Medicine has... More >>
19 hours ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 7:22:00 PM CDT in News
COLUMBIA — A team of veterinary oncologists at the MU Veterinary Health Center is looking for dogs with cancer to... More >>
20 hours ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 6:35:00 PM CDT in News
COLUMBIA — Saturday is Earth Day and the City of Columbia has a series of recommendations on how to save... More >>
20 hours ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 6:32:00 PM CDT in News
COLUMBIA — Three thousand yellow rubber ducks filled the grounds of Columbia’s Central Missouri Humane Society to raise money... More >>
22 hours ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 4:30:00 PM CDT in News
JEFFERSON CITY — With House Bill 130 set to become law, Gov. Eric Greitens will smooth potholes to expansion for... More >>
23 hours ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 2:58:00 PM CDT in News
KANSAS CITY (AP) — Hundreds gathered in a downtown Kansas City, Missouri, park on Earth Day in support of calls... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 2:06:00 PM CDT in News
FULTON — The Ryan's Case for Smiles mid-Missouri chapter got together on Saturday at First Presbyterian Church in Fulton to... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 1:26:00 PM CDT in News
COLUMBIA — Community members came together Saturday in honor of Child Abuse and Neglect Awareness Month, to draw attention to... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 12:33:00 PM CDT in News
JEFFERSON CITY (AP) — During his first 100 days in office, Missouri Gov. Eric Greitens has trained with firefighters and... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 11:58:00 AM CDT in News
BOONVILLE — Riders have anticipated the Round-up Showcase Horse Show all year as a chance to present their abilities and... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 11:39:00 AM CDT in News
COLUMBIA — The Columbia Fire Department responded to reports of a structure fire in the 3300 block of Albany Court... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 6:48:00 AM CDT in News
MARIES COUNTY — The Maries County Sheriff's office has requested that charges be filed against a Cherryville man following a... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 5:13:00 AM CDT in News
COLUMBIA — Protesters are planning demonstrations in more than 500 cities worldwide on Saturday to advocate for sound science policy,... More >>
1 day ago April 22, 2017 Apr 22, 2017 Saturday, April 22 2017 Saturday, April 22, 2017 4:03:00 AM CDT in News
COLUMBIA — Hundreds of people gathered in Jesse Auditorium Friday to listen to authors speak at the second annual Unbound... More >>
1 day ago April 21, 2017 Apr 21, 2017 Friday, April 21 2017 Friday, April 21, 2017 8:18:00 PM CDT in News
COLUMBIA — Students, parents and community members filed into the MizzouRec Friday night to participate in Relay for Life of... More >>
1 day ago April 21, 2017 Apr 21, 2017 Friday, April 21 2017 Friday, April 21, 2017 8:00:00 PM CDT in News
Columbia, MO
Broken Clouds 68°
3pm 71°
4pm 72°
5pm 72°
6pm 70°

Select a station to view its upcoming schedule:

Coming Up Next

2:00p
2017 NHL Stanley Cup Playoffs
5:00p
KOMU 8 News @ 5
5:30p
NBC Nightly News with Lester Holt
2:00p
The Doors
4:00p
Dead Again
6:00p
Stand by Me

Tonight's Schedule

7:00p
Little Big Shots
8:00p
Chicago Justice
9:00p
Shades of Blue
6:00p
Stand by Me
8:00p
Marvel's Agents of S.H.I.E.L.D.
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld