Cooper County community water customers outraged over bills

2 years 4 months 1 week ago July 24, 2014 Jul 24, 2014 Thursday, July 24 2014 Thursday, July 24, 2014 10:14:00 AM CDT in News
By: Shannon O'Brien, KOMU 8 Reporter

OTTERVILLE - Customers in the Cooper County community of Otterville are upset over increased water rates and billing changes.

The city recently switched to an electronic billing system. Previously it did all utility bills by hand. Now, customers are getting their old bills and new bills at the same time. In the meantime, rates recently went up to help fund a new sewer system and repair it and construct maintenance on the water tower.

The city said it wanted to make up for the two months now that it's on a new system. It asked residents to pay the specified amount, which was all explained in a letter the city sent out, by October 1.

Some customers said they are not crazy about the changes.

"This is kind of understandable because they are trying to get everybody caught up to where we're only a month behind like a normal utility," utility customer Dana Sewell said. "It's just that when people don't expect it, you know, there are shocks like oh my gosh. For me it was a 200-dollar water bill."

City Alderman Belinda Newgaard said she understands why people are upset, but she said things in Otterville needed to change.

"We've been accused of not caring and that's not what, you know we haven't thought of that," Newgaard said. "We have thought of that. I'm on a fixed income myself, so you know, it does mean medicine and food. What do you do without? Well, you figure out how to do it, but you know there are maybe a lot of older people in town who maybe don't have family in town that can help. Well, we're trying to do that."

 

More News

Grid
List
COLUMBIA — John Alspaugh and his family own the Hinkson Creek Farm, including its very popular Christmas tree patch of... More >>
3 hours ago December 05, 2016 Dec 5, 2016 Monday, December 05 2016 Monday, December 05, 2016 1:23:00 AM CST in News
STURGEON — Mid-Missouri drivers experienced trouble on the roads Sunday after a mix of snow and rain spurred multiple accidents... More >>
6 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 10:13:00 PM CST in News
COLUMBIA - A proposed overhaul to a section of Columbia city code could soon make the city's parks more friendly... More >>
10 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:53:00 PM CST in News
BRANSON (AP) — Authorities are investigating after a fire damaged a resort condominium building under construction in Branson. ... More >>
10 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:51:00 PM CST in News
CAPE GIRARDEAU (AP) — The New Madrid Fault has had a fair amount of minor seismic activity in recent weeks.... More >>
10 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:42:00 PM CST in News
KANSAS CITY (AP) — A horse drawn carriage was involved in an accident on the Country Club Plaza, injuring three... More >>
10 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:41:00 PM CST in News
NAYLOR (AP) — Two southeast Missouri men have been honored as heroes for saving a man and his toddler son... More >>
16 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 12:04:00 PM CST in News
COLUMBIA — The first Chocolate Festival in Columbia will allow mid-Missouri residents to snack on tasty treats while giving back... More >>
23 hours ago December 04, 2016 Dec 4, 2016 Sunday, December 04 2016 Sunday, December 04, 2016 5:16:00 AM CST in Top Stories
CAMDEN COUNTY — One man was airlifted to the hospital Friday after his vehicle overturned. According to the Missouri... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 9:22:00 PM CST in News
KANSAS CITY (AP) — Authorities are investigating after tools and equipment were stolen from a Kansas City woodworking shop where... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 8:54:00 PM CST in News
KIRKSVILLE — The Kirksville Arts Center broke out in flames Friday evening. According to an email from the Kirksville... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 7:42:00 PM CST in News
COLUMBIA - A film about the life of a Missouri artist and politician was shown for free on Saturday. ... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 6:09:00 PM CST in News
JEFFERSON CITY - Stephen Webber has been elected as the new Chair of the Missouri Democratic Party on Saturday. ... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 4:12:00 PM CST in News
COLUMBIA - People came to celebrate Kwanzaa early this year at the Progressive Missionary Baptist on Saturday. The African-American... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 4:05:00 PM CST in News
SPRINGFIELD (AP) — A Missouri woman faces 12 years in federal prison for leading a fraud scheme. The U.S.... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 3:29:38 PM CST in News
COLUMBIA – Over 40 local authors showed off their work and networked with other writers at the Local Authors Open... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 2:55:00 PM CST in News
COLUMBIA - Around 10 a.m. Saturday, a man driving his car northbound near Highway 63 and Stadium flipped over. No... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 11:38:33 AM CST in Top Stories
JEFFERSON CITY (AP) — Missouri lawmakers have struggled to find a way to pay for repairs along thousands of miles... More >>
1 day ago December 03, 2016 Dec 3, 2016 Saturday, December 03 2016 Saturday, December 03, 2016 10:59:00 AM CST in News
Columbia, MO
Broken Clouds 28°
5am 30°
6am 31°
7am 32°
8am 33°

Select a station to view its upcoming schedule:

Coming Up Next

4:30a
KOMU 8 News Today
5:00a
KOMU 8 News Today
6:00a
KOMU 8 News Today
4:30a
Paid Program
5:00a
Paid Program
5:30a
Paid Program

Tonight's Schedule

7:00p
The Voice
9:01p
Timeless
7:00p
Supergirl
8:00p
Supergirl
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld