Silverscript Insurance Suspended by Medicare Services

5 years 5 months 2 weeks ago Wednesday, January 30 2013 Jan 30, 2013 Wednesday, January 30, 2013 3:40:00 PM CST January 30, 2013 in Continuous News
By: Nick Chabarria
loading

COLUMBIA - CVS Caremark Silverscript Insurance Company remains on probation after receiving sanctions from the Center for Medicare and Medicaid Services earlier this month.

According the notice that CMS sent out on Jan. 15, Silverscript faced "suspension of the enrollment Medicare beneficiaries and the suspension of all marketing actives to Medicare beneficiaries." These penalties are result from a system wide failure that Silverscript experienced at the start of the new year.

CMS reported they received 2,340 complaints from SSIC members between Jan. 1 and Jan. 14. When trying to pick their medication, members reported pharmacies receiving false error messages from SSIC. According to the report these messages said the SSIC member was not enrolled with SSIC, the member was enrolled in the wrong plan or the member was receiving low-income subsidy incorrectly.

The notice said that these errors caused some people to leave the pharmacy without the medication they needed.

When contacted, Silverscript had no comment on the issue. The Center for Medicare and Medicaid Services said that they are working closely with Silverscript on the matter. However, the CMS was unable to provide specific details as to how SSIC was fixing the problem.

D & H pharmacist and Missouri Pharmacy Association treasurer Erica Hopkins-Wadlow said issues with insurances come up a lot. She estimates that 30 to 40% of prescriptions that come through her Broadway store have some problem with insurance.

"Whether it's a day supply issue, or a drug not covered, or its non formulary so it's a really high co-pay, yeah 30-40 could be on the low side sometimes," said Hopkins-Wadlow.

She added that dealing with insurance companies can be difficult but encourages people keep calling if they experience a problem getting their prescriptions.

The CMS urges any Silverscript members having problems getting medications to call 1-800-Medicare or SSIC customer service.

SSIC-Sanction-Attachment-01_15_13.pdf

More News

Grid
List
COLUMBIA - The Columbia Police Department will move into a new neighborhood over the next few weeks. In July,... More >>
50 minutes ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 6:41:00 PM CDT July 20, 2018 in News
CALLAWAY COUNTY - A Steedman man was sentenced to 12 years in prison after pleading guilty to charges of domestic... More >>
2 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 5:22:00 PM CDT July 20, 2018 in News
ST. JOSEPH (AP) — A Missouri man has pleaded guilty in the fatal beating of his 77-year-old grandmother while he... More >>
3 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 3:59:00 PM CDT July 20, 2018 in Continuous News
(CNN) -- The FBI is in possession of a recording between President Donald Trump and his former personal attorney Michael... More >>
3 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 3:38:16 PM CDT July 20, 2018 in Continuous News
JEFFERSON CITY – House Minority Leader Gail McCann Beatty will resign from the Missouri House of Representatives effective Sunday in... More >>
6 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 12:57:00 PM CDT July 20, 2018 in Top Stories
COLE COUNTY — The Cole County Sheriff’s Department responded to possible weapons violation on Thursday night. When the officers... More >>
7 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 11:47:00 AM CDT July 20, 2018 in Top Stories
(AP) - President Donald Trump has indicated that he's willing to hit every product imported from China with tariffs and... More >>
10 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 8:52:00 AM CDT July 20, 2018 in News
BRANSON - A press conference was held Friday morning following Thursday's fatal boat capsizing at Table Rock Lake. As... More >>
12 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 7:23:00 AM CDT July 20, 2018 in News
BRANSON (AP) — The death toll of the tragic duck boat accident has totaled 17 on Friday. It was... More >>
12 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 7:16:00 AM CDT July 20, 2018 in News
BRANSON - The recent boat incident that killed 11 and injured seven in Branson isn't the first time Ride the... More >>
17 hours ago Friday, July 20 2018 Jul 20, 2018 Friday, July 20, 2018 2:06:00 AM CDT July 20, 2018 in News
COLUMBIA - Thursday evening around 9:00 pm, two cars collided head-on at the intersection of Worley St. and W. Boulevard.... More >>
20 hours ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 11:14:00 PM CDT July 19, 2018 in News
KANSAS CITY (AP) — A southern Missouri sheriff and a subordinate with whom he was having a romantic relationship have... More >>
20 hours ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 10:46:00 PM CDT July 19, 2018 in News
COLUMBIA - The City of Columbia confirmed Friday the household hazardous waste collection is cancelled. The waste collection was... More >>
21 hours ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 10:16:00 PM CDT July 19, 2018 in News
(CNN) -- More illnesses have been reported across the United States in two separate cyclospora outbreaks, federal health officials said... More >>
21 hours ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 9:31:35 PM CDT July 19, 2018 in News
(CNN) -- Gun-rights activists have reached a settlement with the government that... More >>
22 hours ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 8:57:04 PM CDT July 19, 2018 in News
COLUMBIA - The Loop CID met with the Planning and Zoning Committee Thursday night to discuss future plans for Business... More >>
23 hours ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 7:46:00 PM CDT July 19, 2018 in News
DES MOINES, Iowa - Pella Regional Health Center spokeswoman Billie Rhamy confirmed Thursday evening injuries were minor and all patients... More >>
1 day ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 6:49:00 PM CDT July 19, 2018 in Continuous News
(CNN) - President Donald Trump hopes to welcome Russian President Vladimir Putin in Washington this fall, White House press secretary... More >>
1 day ago Thursday, July 19 2018 Jul 19, 2018 Thursday, July 19, 2018 5:09:00 PM CDT July 19, 2018 in News
Columbia, MO
Broken Clouds 85°
8pm 86°
9pm 82°
10pm 79°
11pm 76°