Survey: 3/4 of Columbia residents satisfied with city and services

3 months 5 days 10 hours ago Sunday, June 17 2018 Jun 17, 2018 Sunday, June 17, 2018 4:06:00 PM CDT June 17, 2018 in News
By: Blake Sammann, KOMU 8 Reporter

COLUMBIA - The city will discuss the results of the 2017 Community Survey at Monday's city council meeting.

Used to track resident satisfaction and city performance, the survey got 850 responses. 

It found 74 percent had a positive view of the city, while only 10 percent said they were dissatisfied. It also found 73 percent were satisfied with city services, while only 9 percent were dissatisfied.

Columbia resident Mickey Dean-Mize said the city does a particularly good job of taking care of its green spaces.
"Their parks and recreation department is fantastic. I love Columbia parks," he said.

The survey also found the city is doing an "equitable" job providing services around the city. It also found Columbia's customer service satisfaction was 15 percent higher than the Missouri/Kansas average and 21 percent higher than the national average.

But the survey also noted the need for improvement. It found the top priorities for improvement were the condition of city streets, public safety and sewer, electrical and water services.

Olguin said the city has definitely made an effort to improve on its roads.

"I think the city of Columbia is doing great. I love how they're doing construction on the roads because there have been parts and places where they need replacement on certain asphalt and they're doing good on spreading the roads too," he said. 
Mize said he only sees growth in Columbia's future.
"Columbia is still a growing community. It's been really good to me for 7 years and I expect it to continue and get better," he said.

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