TARGET 8: Clients say Columbia spa owner dodging appointments

2 years 5 months 1 week ago November 21, 2014 Nov 21, 2014 Friday, November 21 2014 Friday, November 21, 2014 4:15:00 PM CST in Target 8
By: Lee Anne Denyer, KOMU 8 Reporter
loading

COLUMBIA - KOMU 8 News received several tips about a Columbia skin care company selling services that were never performed.

The Better Business Bureau Regional Manager Mike Harrison confirmed the BBB received a complaint about the company Skin Solutions and is working at getting in touch with its owner.

Skin Solutions client Jackielyn Kemper reached out to KOMU 8 News and said she received a facial at Skin Solutions on August 12. She said she liked it so much she purchased six more facials, costing about $500. Kemper said on the day of her second appointment, Sept. 15, the spa's owner canceled. She canceled appointments on two additional occasions.

Kemper shared the text messages from Oct. 14 and Oct. 21 with KOMU 8 News showing the alleged correspondence between the owner and herself. Her last message to the owner reads, "I've been calling skin solutions, but get no answer. You are still open right?"

Kemper said there was not a response.

KOMU 8 News reached out to the owner on Thursday and Friday, but had not heard back Friday evening. Calls went to voice mail and were not returned. Reporters also stopped by the business on both Thursday and Friday during posted business hours, but the office was locked.

Harrison said anyone facing problems with this or any company should file a complaint with the Better Business Bureau.

 

More News

Grid
List
ASHLAND — Search and rescue crews found a woman in Cedar Creek this afternoon after a kayaking accident. She was... More >>
8 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 11:20:00 PM CDT in News
KANSAS CITY (AP) — A Missouri woman paralyzed by Lou Gehrig's disease isn't letting any limitations from the incurable disease... More >>
11 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 8:45:00 PM CDT in News
JEFFERSON CITY (AP) — New Missouri Gov. Eric Greitens' involved and sometimes aggressive leadership style is getting mixed reviews from... More >>
11 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 8:41:12 PM CDT in News
COLUMBIA — Stephens College fashion design, marketing, management and communication students hosted the 73rd annual student design fashion show, called... More >>
11 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 8:12:00 PM CDT in News
FULTON — The city of Fulton is teaming up with William Woods University Chemistry Professor Joe Kyger to figure out... More >>
11 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 8:09:23 PM CDT in News
CALLAWAY COUNTY — First responders rescued three families from their homes in Callaway County Saturday during floods that swept through... More >>
12 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 7:47:00 PM CDT in News
FULTON — Emergency officials responded to a fatal crash near the intersection of State Route O and State Route UU... More >>
14 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 5:23:00 PM CDT in News
COLUMBIA — Despite non-ideal weather conditions, people gathered at MU Saturday afternoon as a part of a nationwide climate change... More >>
15 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 4:46:00 PM CDT in News
JEFFERSON CITY — Ever wonder what to do with your unused prescription drugs? The annual 'Drug Take Back Day' helps... More >>
16 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 3:37:00 PM CDT in News
COLUMBIA — Police officers responded to an armed robbery at Check Into Cash Saturday afternoon. According to a release... More >>
16 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 3:27:00 PM CDT in News
MID-MISSOURI — Flooding caused road closures on Saturday. KOMU 8 News viewers shared photos and videos of what they saw.... More >>
17 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 2:31:00 PM CDT in News
COLUMBIA — The Boone County Office of Emergency Management has reported numerous road closures due to flooding Saturday. ... More >>
18 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 1:32:00 PM CDT in News
JEFFERSON CITY (AP) — Gov. Eric Greitens has agreed to pay a penalty to the state Ethics Commission for failing... More >>
21 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 10:50:00 AM CDT in News
JEFFERSON CITY (AP) — Gov. Eric Greitens has bought a lakeside house in a resort community west of St. Louis.... More >>
22 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 9:14:38 AM CDT in News
KANSAS CITY, Mo. (AP) — The maternal grandmother of a 7-year-old Kansas boy whose remains were found in a pigsty... More >>
22 hours ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 9:09:00 AM CDT in News
COLUMBIA — A free carnival-style event Saturday aims to combine fun with education about childhood safety and accident prevention. The... More >>
1 day ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 7:44:00 AM CDT in News
FULTON — Equestrian students at William Woods University have the unique opportunity to learn from a living legend April 28-30.... More >>
1 day ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 5:53:00 AM CDT in News
COLUMBIA — According to a Columbia Police Department press release, officers arrested a suspect wanted by the St. Louis Police... More >>
1 day ago April 29, 2017 Apr 29, 2017 Saturday, April 29 2017 Saturday, April 29, 2017 4:12:00 AM CDT in News
Columbia, MO
Broken Clouds 55°
8am 59°
9am 59°
10am 60°
11am 60°

Select a station to view its upcoming schedule:

Coming Up Next

7:00a
KOMU 8 News Today
8:00a
Sunday TODAY with Willie Geist
9:00a
Meet the Press
7:30a
In Touch with Dr. Charles Stanley
8:30a
The Key of David
9:00a
Campmeeting

Tonight's Schedule

7:00p
Little Big Shots
8:00p
Chicago Justice
9:00p
Shades of Blue
6:00p
Dark Blue
8:00p
Marvel's Agents of S.H.I.E.L.D.
9:00p
KOMU 8 News @ Nine on The CW
9:30p
Seinfeld