TARGET 8: Clients say Columbia spa owner dodging appointments

3 years 10 months 4 days ago Friday, November 21 2014 Nov 21, 2014 Friday, November 21, 2014 4:15:00 PM CST November 21, 2014 in Target 8
By: Lee Anne Denyer, KOMU 8 Reporter
loading

COLUMBIA - KOMU 8 News received several tips about a Columbia skin care company selling services that were never performed.

The Better Business Bureau Regional Manager Mike Harrison confirmed the BBB received a complaint about the company Skin Solutions and is working at getting in touch with its owner.

Skin Solutions client Jackielyn Kemper reached out to KOMU 8 News and said she received a facial at Skin Solutions on August 12. She said she liked it so much she purchased six more facials, costing about $500. Kemper said on the day of her second appointment, Sept. 15, the spa's owner canceled. She canceled appointments on two additional occasions.

Kemper shared the text messages from Oct. 14 and Oct. 21 with KOMU 8 News showing the alleged correspondence between the owner and herself. Her last message to the owner reads, "I've been calling skin solutions, but get no answer. You are still open right?"

Kemper said there was not a response.

KOMU 8 News reached out to the owner on Thursday and Friday, but had not heard back Friday evening. Calls went to voice mail and were not returned. Reporters also stopped by the business on both Thursday and Friday during posted business hours, but the office was locked.

Harrison said anyone facing problems with this or any company should file a complaint with the Better Business Bureau.

 

More News

Grid
List
JEFFERSON CITY - After cross examination Tuesday, the defense in the Missouri Voter ID trial presented their first witness in... More >>
7 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 7:08:00 PM CDT September 25, 2018 in News
COLUMBIA - Hundreds of students registered to vote on the University of Missouri campus Tuesday. The Associated Students of... More >>
8 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 6:13:00 PM CDT September 25, 2018 in News
CANTON, MA (CNN) - Starting in January, Dunkin' Donuts will drop the "Donuts" from ads, packages and signage at new... More >>
9 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 5:39:00 PM CDT September 25, 2018 in News
JEFFERSON CITY - A police officer hurt his leg while trying to stop a man he caught breaking into a... More >>
9 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 5:31:00 PM CDT September 25, 2018 in News
JEFFERSON CITY (AP) — Screenshots of text messages show former Missouri Gov. Eric Greitens' staff used a message-deleting app on... More >>
10 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 4:33:00 PM CDT September 25, 2018 in News
COLUMBIA - Taxes on Chinese imported goods could make home building and renovating more expensive. According to CNBC ,... More >>
11 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 3:44:00 PM CDT September 25, 2018 in News
MILLER COUNTY - A tri-state drug deal operation led to a murder in Miller County in June, according to the... More >>
11 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 3:09:00 PM CDT September 25, 2018 in News
JEFFERSON CITY - A historic building in Jefferson City continues to collapse, with another piece breaking off Monday morning. ... More >>
12 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 2:42:00 PM CDT September 25, 2018 in News
JEFFERSON CITY - The plaintiff in the Missouri voter ID case presented a witness and expert Tuesday who said the... More >>
12 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 2:25:00 PM CDT September 25, 2018 in News
COLUMBIA - A teenager pleaded guilty in connection with a 2016 homicide on Claudell Lane, but prosecutors dropped a murder... More >>
14 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 11:52:00 AM CDT September 25, 2018 in News
CHILICOTHE - A Holts Summit woman convicted of murdering her husband died in prison, according to an obituary published by... More >>
15 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 11:36:00 AM CDT September 25, 2018 in News
(CNN) -- President Donald Trump stepped up to the iconic dais at the United Nations General Assembly on Tuesday on... More >>
15 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 11:17:14 AM CDT September 25, 2018 in News
JEFFERSON CITY, Mo. (AP) — Missouri Gov. Mike Parson says state tax credits for low-income housing won't be issued until... More >>
16 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 10:36:00 AM CDT September 25, 2018 in News
(CNN) -- Matthias Katsch says he was 13 years old when a priest at his Jesuit school in Berlin first... More >>
16 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 10:29:43 AM CDT September 25, 2018 in News
MARIES COUNTY - A K-9 unit found a large amount of drugs in a truck caught speeding in Vichy, the... More >>
17 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 9:35:00 AM CDT September 25, 2018 in News
COLUMBIA - 'Welcome Home' and 'Cars4Heroes' gave a new car to an Army veteran who now makes a living out... More >>
18 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 8:03:00 AM CDT September 25, 2018 in News
COLUMBIA - In the past the the Roots N Blues N BBQ festival has consisted of three days of music,... More >>
19 hours ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 7:32:00 AM CDT September 25, 2018 in News
COLUMBIA - JEFFTRAN will host an open house Tuesday to discuss proposed changes to the city’s existing bus routes. ... More >>
1 day ago Tuesday, September 25 2018 Sep 25, 2018 Tuesday, September 25, 2018 2:03:00 AM CDT September 25, 2018 in News
Columbia, MO
Broken Clouds 57°
3am 54°
4am 51°
5am 49°
6am 48°