TARGET 8 Follow-up: City of Columbia looks into business operating without a license

7 months 4 days 6 hours ago November 22, 2016 Nov 22, 2016 Tuesday, November 22 2016 Tuesday, November 22, 2016 10:55:00 PM CST in Target 8
By: Emma Balkenbush, KOMU 8 Reporter
loading

COLUMBIA — Recently, KOMU 8 News aired a story regarding complaints made against a local business. A group of women reached out to share their experiences about a store called Stop, Drop and Swap. Since that story aired, KOMU 8 News has received many more complaints and also learned the owner of the store, Kimberly Collier, does not have a business license. 

Business Services Manager Janice Finley told KOMU 8 News Collier's husband applied for a license in August and was denied because they did not have a valid Missouri sales tax license number. 

"She is not conducting her business properly and not providing the customers the services or the product that she said she was going to," Finley said. 

Finley said she has received evidence from consumers that prove Collier is operating as a business even though she does not have a license. She said now that it is clear Collier is doing business she will be contacting the City Prosecutor who will begin to look into the business. She said the case will likely be taken to municipal court.  

Finley said this situation is a unique case that is unlike others because business owners typically have a license even if problems occur. She said if the city has enough evidence that a business owner is not abiding by the city ordinance, it can take actions to to remove their license. 

Since the first story aired, Collier has started a new customer service system on the shop's Facebook page.  

KOMU 8 News first reported on this business on November 18. Since then, many others have come forward with similar complaints regarding Collier and her business practices. 

Columbia resident Brooke Conner said after making an order she reached out to Collier after having an issue with her refund.

"I kept reaching out to her and she would just ignore my messages. Finally I called my bank and they said they had returned my money for a fraudulent charge," Conner said. 

Conner said she emailed Collier to let her know her bank had reversed the charge. 

"Then she responded to me and went on and on saying now I got paid double," Conner said. 

Conner also said Collier deleted her from the Facebook group after that. 

KOMU 8 received many comments on our first story showing others had similar issues: 

 

 

Finley said it is likely Collier is not collecting taxes either since she does not have a valid license to run a business. 

Finley said it is important for consumers to reach out to the city if they think a business is not being operated properly. 

"If they're wondering about whether or not a business is licensed they should give us a call," Finley said. 

She said this type of situation does not happen that often because businesses usually fix any problems after they are contacted. She also said the city was not made aware of this specific situation until now.

"If a business has a license and they don't come into compliance then their license is revoked. Also, for every day they don't have a license they can be fined up to $1000," Finley said. 

Collier sent this statement to KOMU 8 News Tuesday night:

"I have been in contact with city officials and I am working through the lengthy process to obtain a business license. I expect to be finished very soon. In working with city officials, I have never been made aware that I had to stop conducting business as I waited for the process to be completed." 

 

 

 

 

More News

Grid
List
DETROIT (AP) — J.D. Martinez and Miguel Cabrera homered and Justin Verlander pitched seven strong innings as the Detroit Tigers... More >>
8 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 10:53:16 PM CDT in Sports
COLUMBIA - As construction continues in the downtown area, workers are finding it difficult to be around. "It's making... More >>
11 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 7:57:00 PM CDT in News
COLUMBIA -The City of Columbia Public Works Department held an informal open house Tuesday, giving people a chance to ask... More >>
11 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 7:38:00 PM CDT in News
BOONE COUNTY - The Boone County Sheriff’s Department is investigating four burglaries this month in the Elm Tree area. Homes... More >>
12 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 7:13:00 PM CDT in News
JEFFERSON CITY (AP) — Th e Missouri Supreme Court says it's constitutional to commit sex offenders to secure confinement after... More >>
14 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 5:23:00 PM CDT in News
BOONE COUNTY - Sheriff's detectives arrested a 20-year-old Jefferson City woman Tuesday in connection with a shooting that wounded two... More >>
14 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 5:04:00 PM CDT in News
JEFFERSON CITY (AP) — Missouri appellate judges are reinstating descriptions of initiative petitions against right to work laws that were... More >>
14 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 4:50:02 PM CDT in News
JEFFERSON CITY - The "21st Century Missouri Transportation System Task Force" will meet for the first time Wednesday afternoon at... More >>
14 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 4:35:00 PM CDT in News
MONETT (AP) — A substitute teacher in southwe st Missouri has been ch arged with having sexual contact with a... More >>
14 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 4:30:41 PM CDT in News
CALLAWAY COUNTY – A proposed port in Jefferson City is one step closer to becoming a reality. The Callaway... More >>
15 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 4:22:00 PM CDT in News
JEFFERSON CITY - NAACP supporters rallied at the state Capitol to ask Missouri Gov. Eric Greitens not to sign the... More >>
15 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 3:58:00 PM CDT in News
COLUMBIA - The Missouri Foundation for Health has awarded $700,000 toward the planning, construction and programming of the planned agriculture... More >>
15 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 3:30:00 PM CDT in News
VERSAILLES (AP) — The Missouri state trooper who had a man die while in his custody pleaded guilty Tuesday to... More >>
16 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 2:41:00 PM CDT in News
JEFFERSON CITY (AP) — Missouri senators won't reconvene until at least after the July 4 holiday to consider legislation on... More >>
17 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 2:08:26 PM CDT in News
CALLAWAY COUNTY — A manhunt for a suspicious person call ended in an arrest just east of Kingdom City. ... More >>
18 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 1:22:00 PM CDT in News
COLUMBIA — Columbia Police officers arrested Joshua Michael McWilliams, 23, of Columbia in reference to Monday night's shots fired call.... More >>
18 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 12:49:00 PM CDT in News
COLUMBIA - Have you heard the news? A total solar eclipse is heading to mid-Missouri! Join KOMU 8 as we... More >>
19 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 12:19:00 PM CDT in Eclipse Science
CAMDENTON — Since the start of 2017, the Camden County Sheriff's office reports more than $45,000 worth of roadway signs... More >>
21 hours ago June 27, 2017 Jun 27, 2017 Tuesday, June 27 2017 Tuesday, June 27, 2017 9:51:00 AM CDT in News
Columbia, MO
Broken Clouds 69°
8am 71°
9am 74°
10am 77°
11am 80°