Tiger Hotel Agrees to Refund Overcharged Customers

3 years 5 months 16 hours ago September 12, 2012 Sep 12, 2012 Wednesday, September 12 2012 Wednesday, September 12, 2012 4:01:00 PM CDT in News
By: KOMU 8 Staff

COLUMBIA - The Tiger Hotel has agreed to refund the customers that it initially overcharged this past weekend. The hotel tried to double the rate for customers who made reservations for the Missouri's inaugural SEC game against Georgia. The Missouri Attorney General's Office confirmed Wednesday it was investigating the hotel after receiving two formal complaints from customers saying the hotel is unfairly raising rates. KOMU 8 News first broke the story last Friday of possible unfair business practices at the hotel.

The person featured in the KOMU 8 report, Kennett, Missouri resident Tina Brown, filed a complaint after the hotel tried to double her rates in July for a hotel room she booked in January.

A representative for State Senator Kurt Schaefer, R-Columbia, said the senator sent a letter to Attorney General Chris Koster asking him to "aggressively" investigate the Tiger Hotel.

The attorney general's office said late Wednesday the hotel will be offering refunds to people who where overcharged.

The hotel issued its own release just before 6:00 p.m. Wednesday, saying:

"The Tiger Hotel has resolved the recent situation with hotel guests who contacted us about their room rate discrepancies; these parties have been reimbursed for the difference of the room rates.

Additionally, representatives from The Tiger Hotel have spoken to the Attorney General's office, which is satisfied with our resolution of the matter regarding the recent inquiries regarding room rate discrepancies.

The Tiger Hotel recognizes the importance of providing visitors a four-star hotel experience during their time in Columbia. With the many activities and events happening in our community, we want to ensure a first-rate luxury hotel experience for each of our guests, and we want to assure all future guests of this commitment."

Related Stories

More News

Grid
List
CAMDEN COUNTY - Mid County Fire Protection District responded to a residential fire southeast of Camdenton late Friday afternoon. ... More >>
8 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 8:06:00 PM CST in News
COLUMBIA - The Business Loop 70 Community Improvement District, or CID, has applications open for residents, business owners or registered... More >>
9 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 7:09:00 PM CST in News
JEFFERSON CITY - The Federal Emergency Management Agency, or FEMA, announced additional disaster assistance for renters in Missouri affected by... More >>
10 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 6:06:00 PM CST in News
KANSAS CITY (AP) — Kansas City has created a plan in the city budget to tear down about 800 vacant... More >>
12 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 4:32:00 PM CST in News
FERGUSON (AP) — Ferguson's mayor says city leaders warned U.S. Department of Justice negotiators last month that they couldn't guarantee... More >>
12 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 4:19:22 PM CST in News
COLUMBIA – Columbia Public Schools will recommend three individuals to fill critical vacancies within the school district to the Board... More >>
12 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 3:59:00 PM CST in News
JEFFERSON CITY - Funding would increase by $76 million for public schools if the budget proposed by the House Appropriations... More >>
13 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 3:35:00 PM CST in News
COLUMBIA - The Better Business Bureau recently announced it received 2,500 complaints regarding online dating services during 2015. Regional... More >>
13 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 3:20:00 PM CST in News
JEFFERSON CITY – Sedalia man sentenced to seven years without parole for distributing methamphetamine. United States Attorney for the... More >>
14 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 2:32:00 PM CST in News
COLUMBIA - An animal control officer in Boone County said she does not see animal torture or mutilation cases that... More >>
14 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 2:31:00 PM CST in News
JEFFERSON CITY — Capital Region Medical Center and the Jefferson City Medical Group have teamed up for a new pain... More >>
16 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 12:22:38 PM CST in News
SPRINGFIELD (AP) — A Springfield man has been charged with assaulting a woman on the Missouri State University campus and... More >>
16 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 12:00:00 PM CST in News
GRANBY (AP) — Environmental officials say mine waste removal efforts are gearing up in southwest Missouri. Liz Hagenmaier, of... More >>
17 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 11:53:00 AM CST in News
MORGAN COUNTY — A fatal crash on U.S. Highway 50 Thursday morning left a high school student dead with another... More >>
17 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 11:01:56 AM CST in News
KANSAS CITY (AP) — A judge has denied a public vote on a proposed convention hotel in downtown Kansas City.... More >>
18 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 10:24:00 AM CST in News
KANSAS CITY (AP) — Officials are trying to hammer out a deal to address competing water needs of south-central Kansas... More >>
18 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 10:09:00 AM CST in News
COLUMBIA - A Stephens College senior was invited to the 2016 New York Fashion Week which began Thursday. The first... More >>
19 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 9:52:00 AM CST in News
ST. LOUIS (AP) — A man is dead after being shot, then dropped off at a St. Louis hospital. ... More >>
19 hours ago February 12, 2016 Feb 12, 2016 Friday, February 12 2016 Friday, February 12, 2016 9:08:06 AM CST in News
Interactive Radar Columbia, MO
Broken Clouds 14°
5am
6am 10°
7am
8am 10°

Select a station to view its upcoming schedule:

Coming Up Next

4:30 am
Paid Program
5:00 am
Huntline TV
5:30 am
CIZE IT UP!
4:30 am
Paid Program
5:00 am
Paid Program
5:30 am
Paid Program

Tonight's Schedule

7:00 pm
Dateline NBC
9:00 pm
Saturday Night Live
7:00 pm
Family Guy
7:30 pm
Family Guy
8:00 pm
Bob's Burgers
8:30 pm
Bob's Burgers
9:00 pm
KOMU 8 News @ Nine on The CW
9:30 pm
Seinfeld