AG Hawley announces investigation into Equifax

1 year 2 months 2 weeks ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 4:48:00 PM CDT September 19, 2017 in News
By: Blake Sammann, KOMU 8 Digital Producer

JEFFERSON CITY - Attorney General Josh Hawley announced his office's investigation into Equifax Tuesday, along with attorneys general from 43 other states.

The investigation began shortly after Equifax announced a security breach had exposed the personal information of 143 million Americans to hackers.

“My office is working aggressively to protect the interests of Missourians in light of the recent Equifax breach,” Hawley said in a news release.

Investigators are seeking information from Equifax about what caused the breach, why it took the company nearly two months to announce the breach after it had occurred, what security Equifax had at the time of the breach and how Equifax plans to protect affected customers.

In a letter addressed to the Equifax lead defense counsel, Hawley and the other attorneys general outlined major concerns that have come to the attention of their offices during their investigations.

Chief among the concerns was Equifax offering fee-based credit monitoring while simultaneously offering the same service for free. The letter decried the practice as an attempt to profit from consumer uncertainty and fear.  

"We object to Equifax seemingly using its own data breach as an opportunity to sell services to breach victims," Hawley and the other attorney's general wrote. "Selling a fee-based product that competes with Equifax's own free offer of credit monitoring services to victims of Equifax's own data breach is unfair, particularly if consumers are not sure if their information was compromised."

Other concerns included Equifax terms of service that required costumers to waive their rights, charges costumers pay for a security freeze with other credit monitoring companies like Experian, TransUnion, and Innovis and overly long wait times for the Equifax customer support call center.
You can read the full letter here. 

More News

Grid
List
KANSAS CITY, Mo. (AP) — A massive tuba ensemble has smashed a Guinness World Record in Kansas City and spread... More >>
1 hour ago Monday, December 10 2018 Dec 10, 2018 Monday, December 10, 2018 12:07:00 PM CST December 10, 2018 in News
STOCKHOLM, SWEDEN- University of Missouri Professor Emeritus George Smith officially accepted his portion of the Nobel Prize in Chemistry Monday.... More >>
2 hours ago Monday, December 10 2018 Dec 10, 2018 Monday, December 10, 2018 11:18:00 AM CST December 10, 2018 in News
COLUMBIA — Police arrested Missouri defensive end Tre Williams early Sunday following a reported domestic incident. According to the... More >>
2 hours ago Monday, December 10 2018 Dec 10, 2018 Monday, December 10, 2018 10:39:00 AM CST December 10, 2018 in News
COLUMBIA - Those struggling to afford holiday gifts for their loved ones may still have options. Registration ends today for... More >>
9 hours ago Monday, December 10 2018 Dec 10, 2018 Monday, December 10, 2018 3:27:53 AM CST December 10, 2018 in News
COLUMBIA - Columbia firefighters responded to a fire at Columbia Crossing Apartments on Towne Drive late Sunday night. Division... More >>
13 hours ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 11:30:00 PM CST December 09, 2018 in News
(CNN) -- Treacherous driving conditions and canceled flights could keep residents stuck at home for days as a nasty mix... More >>
19 hours ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 6:25:00 PM CST December 09, 2018 in News
OSAGE BEACH – A dog groomer in Osage Beach has made it a mission to train service dogs after she... More >>
23 hours ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 2:08:00 PM CST December 09, 2018 in News
KANSAS CITY (AP) — University of Missouri faculty members are raising concerns that the system's move to offer buyouts to... More >>
1 day ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 11:47:00 AM CST December 09, 2018 in News
COLUMBIA - Officers with the Columbia Police Department responded to a shots fired call inside the Steak ‘n Shake on... More >>
1 day ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 10:38:00 AM CST December 09, 2018 in News
JAMESTOWN - Grace United Methodist Church held its seasonal music recital on Sunday featuring a 117-year-old historic church organ. ... More >>
1 day ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 9:58:00 AM CST December 09, 2018 in News
FULTON - Fulton police officers responded to the Fulton Medical Center regarding a possible assault early Sunday morning. According... More >>
1 day ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 9:00:00 AM CST December 09, 2018 in News
CALLAWAY COUNTY - A Kansas City woman was arrested Saturday and charged with multiple felony counts of possession of a... More >>
1 day ago Sunday, December 09 2018 Dec 9, 2018 Sunday, December 09, 2018 7:30:00 AM CST December 09, 2018 in News
COLUMBIA - All weekend the Central Missouri Humane Society is encouraging people to come adopt animals. The humane society has... More >>
1 day ago Saturday, December 08 2018 Dec 8, 2018 Saturday, December 08, 2018 9:35:00 PM CST December 08, 2018 in News
COLUMBIA - The Down Syndrome Guild of Central Missouri had its first learning seminar in Columbia on Saturday. The seminar... More >>
1 day ago Saturday, December 08 2018 Dec 8, 2018 Saturday, December 08, 2018 9:33:00 PM CST December 08, 2018 in News
COLUMBIA - The Columbia teen who was killed in a crash Saturday morning was a senior at Christian Fellowship School,... More >>
1 day ago Saturday, December 08 2018 Dec 8, 2018 Saturday, December 08, 2018 8:55:00 PM CST December 08, 2018 in News
COLUMBIA - Karis Church in northwest Columbia held its third annual Affordable Christmas event early Saturday morning. This is... More >>
1 day ago Saturday, December 08 2018 Dec 8, 2018 Saturday, December 08, 2018 6:40:00 PM CST December 08, 2018 in News
(CNN) -- White House chief of staff John Kelly will be leaving his position at the end of the year,... More >>
1 day ago Saturday, December 08 2018 Dec 8, 2018 Saturday, December 08, 2018 2:56:00 PM CST December 08, 2018 in News
CAMDEN COUNTY - A Camden County Sheriff's deputy was involved in a car crash Friday on Route MM near Villages... More >>
1 day ago Saturday, December 08 2018 Dec 8, 2018 Saturday, December 08, 2018 2:47:00 PM CST December 08, 2018 in News
Columbia, MO
Broken Clouds 37°
2pm 37°
3pm 39°
4pm 36°
5pm 33°