AG Hawley announces investigation into Equifax

1 year 1 month 3 days ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 4:48:00 PM CDT September 19, 2017 in News
By: Blake Sammann, KOMU 8 Digital Producer

JEFFERSON CITY - Attorney General Josh Hawley announced his office's investigation into Equifax Tuesday, along with attorneys general from 43 other states.

The investigation began shortly after Equifax announced a security breach had exposed the personal information of 143 million Americans to hackers.

“My office is working aggressively to protect the interests of Missourians in light of the recent Equifax breach,” Hawley said in a news release.

Investigators are seeking information from Equifax about what caused the breach, why it took the company nearly two months to announce the breach after it had occurred, what security Equifax had at the time of the breach and how Equifax plans to protect affected customers.

In a letter addressed to the Equifax lead defense counsel, Hawley and the other attorneys general outlined major concerns that have come to the attention of their offices during their investigations.

Chief among the concerns was Equifax offering fee-based credit monitoring while simultaneously offering the same service for free. The letter decried the practice as an attempt to profit from consumer uncertainty and fear.  

"We object to Equifax seemingly using its own data breach as an opportunity to sell services to breach victims," Hawley and the other attorney's general wrote. "Selling a fee-based product that competes with Equifax's own free offer of credit monitoring services to victims of Equifax's own data breach is unfair, particularly if consumers are not sure if their information was compromised."

Other concerns included Equifax terms of service that required costumers to waive their rights, charges costumers pay for a security freeze with other credit monitoring companies like Experian, TransUnion, and Innovis and overly long wait times for the Equifax customer support call center.
You can read the full letter here. 

More News

Grid
List
JEFFERSON CITY - John Kalina, 63, was a First Student bus driver whose absence has made a whole community come... More >>
3 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 6:19:00 PM CDT October 23, 2018 in News
MOBERLY - City council and community members met with research firm Destination Services to survey residents on what it would... More >>
5 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 3:58:00 PM CDT October 23, 2018 in News
FULTON – A Southern Boone High School assistant football coach has turned himself in for enticement of a minor, according... More >>
5 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 3:55:00 PM CDT October 23, 2018 in News
FULTON - The nurse hired to look after Carl DeBrodie, a disabled man who was found encased in concrete... More >>
6 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 2:41:00 PM CDT October 23, 2018 in Continuous News
WASHINGTON, D.C. - A complaint filed Tuesday with the Federal Election Commission accused Josh Hawley's Senate campaign and the National... More >>
6 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 2:27:00 PM CDT October 23, 2018 in News
JEFFERSON CITY - Environmental activist groups Sierra Club and Earth Justice are in court this week saying electric utility Ameren... More >>
7 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 2:21:00 PM CDT October 23, 2018 in News
COLE COUNTY - A Cole County couple faces felony child abuse and endangering the welfare of a child charges Tuesday... More >>
7 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 1:44:00 PM CDT October 23, 2018 in News
COLUMBIA - A Cole County circuit judge ruled Tuesday the state's Voter ID law applies to both state and county... More >>
7 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 1:24:00 PM CDT October 23, 2018 in News
MACON - A Macon Police Officer was knocked unconscious while approaching a suspect Monday night. According to a news... More >>
8 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 1:03:00 PM CDT October 23, 2018 in News
FULTON - The Fulton Police Department WAS actively trying to identify a suspect Tuesday who used counterfeit $100 bills at... More >>
8 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 12:46:00 PM CDT October 23, 2018 in News
COLUMBIA - The man who killed a teacher after crashing into a Harrisburg school bus is appealing his 22 year... More >>
9 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 12:19:00 PM CDT October 23, 2018 in News
(CNN) -- One company is doubling the shelf-life of avocados, citrus and other produce by taking a chemical-free cue from... More >>
9 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 11:39:46 AM CDT October 23, 2018 in News
COLORADO SPRINGS, Colo. (AP) — The Air Force says a Missouri-based B2 stealth bomber landed in Colorado Springs after an... More >>
10 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 10:34:00 AM CDT October 23, 2018 in News
COLUMBIA - Mediacom Communications confirmed to KOMU 8 there are outages affecting all services across Columbia. A Mediacom operator... More >>
11 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 10:02:00 AM CDT October 23, 2018 in News
(CNN) -- A new startup called Tap has a bold ambition: convince people to stop buying plastic bottles of water.... More >>
11 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 9:51:12 AM CDT October 23, 2018 in News
INDEPENDENCE (AP) — The mother of an Independence man who was fatally shot by police last year is suing the... More >>
13 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 8:13:59 AM CDT October 23, 2018 in News
JEFFERSON CITY - The FBI recently released violent crime statistics for Jefferson City. Some of the notable Jefferson City... More >>
13 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 7:33:00 AM CDT October 23, 2018 in Top Stories
KANSAS CITY (AP) — An 18-year-old Kansas City man has been found guilty of fatally shooting a man who he... More >>
14 hours ago Tuesday, October 23 2018 Oct 23, 2018 Tuesday, October 23, 2018 6:53:30 AM CDT October 23, 2018 in News
Columbia, MO
Broken Clouds 47°
10pm 46°
11pm 44°
12am 43°
1am 42°