Attorney General Koster Says Consumers Unfairly Hurt in Dispute Between Mediacom and KOMU

9 years 6 months 4 weeks ago Friday, January 07 2011 Jan 7, 2011 Friday, January 07, 2011 1:49:21 PM CST January 07, 2011 in News

JEFFERSON CITY - Attorney General Chris Koster sent a letter to Mediacom Communications Corp. expressing his concern for mid-Missouri subscribers caught in the dispute between the cable company and KOMU-TV on Friday. In the letter, Koster calls on Mediacom to fairly compensate consumers, including rebates for the time the NBC-affiliate is missing from the cable line-up. Koster said while he is not taking sides in the dispute, he is concerned that consumers signed contracts with the cable provider and now are not getting what they had thought they were paying for.

"It is just plain wrong to think that you can drop one of the major networks, like NBC, and maintain that the contract between the provider and the consumer hasn't materially changed to the detriment of the consumer," Koster said.

Koster's letter asks Mediacom to confirm the substitute programming Mediacom is providing its customers, and that it will provide On-demand boxes to those without digital cable so they can receive the substitute programming.  Further, the Attorney General asks Mediacom to evaluate their ability to provide pro-rata service credit to all mid-Missouri Mediacom subscribers based on the length of time the NBC affiliate is off-the-air for customers.

At the same time, the Attorney General cautions consumers before canceling with Mediacom to carefully review their commitment term.  It may not be in consumers' best interest to cancel their service.  Most Mediacom customers are not committed to a long-term contract with corresponding early terminations fees.  If a consumer with month-to-month Mediacom service cancels, they will likely be forced to enter into a long-term contract with another carrier.  If a consumer with a long-term Mediacom contract cancels, they will likely be charged a large early termination fee.

"Consumers may wish to cancel their service with Mediacom, but they should think carefully before doing so and make sure it is the right choice for them," Attorney General Koster said.

If, during the period of the black-out, a consumer wishes to watch local NBC news and weather, syndicated programming, or live NBC national programming, such as the upcoming weekend NFL football games, they should consider purchasing a digital antenna.  If a consumer does not have a digital television, they will also need to purchase a digital converter.

Click here to view a copy of the Attorney General's letter to Mediacom Communications Corp.

You can find links to our other stories involving this issue below:

More News

Grid
List
COLUMBIA —American Outdoor Brands partnered up with The Job Center Staffing in order to make applying for jobs accessible during... More >>
1 hour ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 4:01:00 PM CDT August 07, 2020 in News
COLUMBIA — Over the past two weeks, MU has laid off an additional 13 employees and furloughed 34 according to... More >>
1 hour ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 3:51:00 PM CDT August 07, 2020 in News
COLUMBIA —Local artist and MU alum David Spear finished his newest project on the wall outside of Harpo's: a tiger.... More >>
1 hour ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 3:26:00 PM CDT August 07, 2020 in News
COLUMBIA — MU's College of Engineering has been producing face shields for professors to wear on campus this fall since... More >>
2 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 3:07:00 PM CDT August 07, 2020 in News
JEFFERSON CITY— State senators on Friday passed a bill proposed by Republican Gov. Mike Parson to address a surge... More >>
2 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 3:00:27 PM CDT August 07, 2020 in News
PETTIS COUNTY — A group of eight Pettis County residents filed a petition for declaratory judgement against the Pettis County... More >>
2 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 2:13:00 PM CDT August 07, 2020 in News
JEFFERSON CITY — Lawyers representing citizens across Missouri argued in Cole County Circuit Court Friday that the proposed ballot title... More >>
2 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 2:13:00 PM CDT August 07, 2020 in News
ST. LOUIS — Friday's Cardinals game against the Cubs is canceled after an additional Cardinals player tested positive for COVID-19,... More >>
4 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 12:55:00 PM CDT August 07, 2020 in News
MISSOURI — Back to school shopping? This weekend, sales tax won't apply. From Friday through Sunday, certain back to... More >>
5 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 11:10:00 AM CDT August 07, 2020 in News
( Missourian ) - Longtime Columbia physician Elizabeth Allemann is leading an effort — joined, so far, by 49... More >>
7 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 10:01:51 AM CDT August 07, 2020 in News
JEFFERSON CITY - Three organizations received $1 million each through the U.S. DHSS to "continue fighting the opioid crisis in... More >>
7 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 9:50:33 AM CDT August 07, 2020 in Continuous News
(CNN) -- The coronavirus pandemic has turned life upside down around the world, with many workers losing their jobs, economies... More >>
7 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 9:28:00 AM CDT August 07, 2020 in A Brighter Tomorrow
MEXICO - Prosecutors filed charges Friday against a teenager in connection with Wednesday's shooting that left one 17-year-old dead and... More >>
8 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 8:28:00 AM CDT August 07, 2020 in News
(CNN) -- The US economy added another 1.8 million jobs in July, a sharp slowdown from June and a small... More >>
9 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 8:07:00 AM CDT August 07, 2020 in News
As COVID-19 continues to spread, KOMU 8 will continue to update you about impacts in the community. You can... More >>
11 hours ago Friday, August 07 2020 Aug 7, 2020 Friday, August 07, 2020 5:51:00 AM CDT August 07, 2020 in News
ST LOUIS – The St. Louis Cardinals are set to face the Chicago Cubs Friday after a COVID-19 outbreak among... More >>
20 hours ago Thursday, August 06 2020 Aug 6, 2020 Thursday, August 06, 2020 8:28:00 PM CDT August 06, 2020 in Top Stories
Not only is there a global pandemic in the year 2020, we’ve also been dealing with a very active start... More >>
20 hours ago Thursday, August 06 2020 Aug 6, 2020 Thursday, August 06, 2020 8:27:00 PM CDT August 06, 2020 in Weather
COLUMBIA - With just over two weeks until Mizzou's fall semester begins, KOMU 8's Emily Spain talked with MU Health... More >>
22 hours ago Thursday, August 06 2020 Aug 6, 2020 Thursday, August 06, 2020 6:57:00 PM CDT August 06, 2020 in News
Columbia, MO
Broken Clouds 85°
5pm 86°
6pm 84°
7pm 83°
8pm 81°