Attorney general reaches settlement for No-Call violations
JEFFERSON CITY - Missouri Attorney General Chris Koster announced Monday the state has reached a settlement with California-based Farmers Insurance for violating the state's telemarketing and No-Call laws.
Under the settlement, the company agreed to pay $575,000 to the state for the violations. It is the largest settlement ever paid by a telemarketer for Missouri No-Call and telemarketing violations.
The agreement, filed in St. Charles County Circuit Court, requires Farmers to adopt policies and procedures to prevent future violations, including agent training and annual audits of a sample of the company's agents.
Koster's office said it received more than 275 No-Call complaints over a four-year period regarding Farmers agents' telemarketing practices. According to Koster, the company's agents continued to call after customers instructed them not to.
Missourians can register their telephone numbers with the Missouri No-Call list online or by calling 866-NO-CALL-1 (866-662-2551). Consumers who have registered for the No-Call list but receive unwanted solicitation calls can file a complaint at 866-BUZZ-OFF (866-289-9633) or online.