Better Business Bureau Warns about Moving Companies

5 years 5 months 1 week ago Thursday, July 04 2013 Jul 4, 2013 Thursday, July 04, 2013 1:10:00 PM CDT July 04, 2013 in News
By: Jamie Ries
loading

COLUMBIA - The Better Business Bureau warns people moving between homes to take extra caution with moving companies, as many housing leases end and resident packing begins.

Former Centralia High School teacher Amy Admire said she plans on moving things by herself.

"I can do it myself," Admire said. "I can make sure I know where everything is, I'm responsible for my own stuff."

Admire said she has heard horror stories from friends who have had valuable items broken. Those friends chose to have moving companies transport their items from their old home to their new one.

"I've heard a lot of stories about moving companies where things get broken, family heirlooms, antiques, stuff like that," Admire said. "The moving companies aren't willing to pay for it, or they find some excuse for why they don't need to pay for it."

Christina Mertz said she used a moving company to help her son move out and did not experience any problems. She used St. Louis' "Two Men and a Truck" to get her son situated.

"We did not have a single problem with them, they were very professional, very efficient with the move out," Mertz said.

Admire said moving companies were a hassle to her friends, especially when they spent money for them to move their items.

"I know there were a lot of phone calls and a lot of meetings," Admire said. "It just seemed like a lot of work for something that was way more expensive."

The BBB issued some "red flags" to look for when looking for a good moving company:

 

  • Mover does not make on-site inspection of your household goods and gives an estimate over the phone or by email
  • Mover demands cash or large deposit before the move 
  • Mover does not provide you with a copy of "Your Rights and Responsibilities When You Move" (which movers are required to supply to customers planning interstate moves). 
  • Mover's website has no address and no information about its registration or insurance 
  • Mover claims all items are covered by its insurance 
  • Mover's offices or warehouses are in poor condition or do not exist 
  • A rented truck arrives on moving day rather than a company-owned or marked fleet truck 
  • Mover's telephone is answered with a generic "movers" or "moving company" rather than the company's name. 

Mertz said she is skeptical of most moving companies, but looks for certain characteristics when hiring.

"If they were bonded and insured and been around in business for a while, then it would be more comfortable for me to use them than just some random moving company that I was not familiar with," Mertz said.

 

More News

Grid
List
COLUMBIA - The South End Zone Project at Faurot Field is just over halfway through its construction timeline and people... More >>
2 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 3:46:00 PM CST December 14, 2018 in News
FULTON - Connie Cashion is the 2018 winner for the city's Jane Bierdeman-Fike Humanitarian Award. The award goes to... More >>
2 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 3:16:00 PM CST December 14, 2018 in News
FULTON - A Fulton nonprofit surpassed their volunteer goal and is able to give over 400 children a Christmas miracle.... More >>
2 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 2:52:00 PM CST December 14, 2018 in News
JEFFERSON CITY - State Auditor Nicole Galloway will join the investigation into Josh Hawley's use of funds during his Senate... More >>
3 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 2:44:00 PM CST December 14, 2018 in News
COLUMBIA - Students walking around MU's famous Quad may have seen an unexpected visitor Thursday. MU student Massimo Montalbano... More >>
3 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 1:50:00 PM CST December 14, 2018 in News
COLUMBIA - The scooter company Lime announced it has taken its scooters out of Columbia for the immediate future. ... More >>
3 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 1:49:00 PM CST December 14, 2018 in News
(CNN) -- Nearly 40,000 people in the United States died by guns last year, marking the highest number of gun... More >>
4 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 1:22:59 PM CST December 14, 2018 in News
COLUMBIA - The number of homeless people living in Boone County has increased in the past 10 years, according to... More >>
4 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 12:52:00 PM CST December 14, 2018 in News
(CNN) -- Johnson & Johnson's ( JNJ ) stock fell as much as 11% on Friday — on track for... More >>
6 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 11:46:00 AM CST December 14, 2018 in News
NEWTOWN, Conn. (AP) — A bomb threat forced the evacuation of the Sandy Hook Elementary School on Friday, a day... More >>
6 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 11:39:38 AM CST December 14, 2018 in News
(CNN) -- Facebook announced on Friday that the social network had exposed the private photos of millions of users without... More >>
7 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 10:15:10 AM CST December 14, 2018 in News
(CNN) -- President Donald Trump's former attorney and "fixer" Michael Cohen said his former boss knew that having Cohen arranging... More >>
8 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 9:44:00 AM CST December 14, 2018 in News
COLUMBIA - MU Professor Francis Huang wants schools to rethink suspensions and embrace a positive learning environment. Haung conducted... More >>
19 hours ago Thursday, December 13 2018 Dec 13, 2018 Thursday, December 13, 2018 10:10:00 PM CST December 13, 2018 in News
COLUMBIA- 20 bikes and helmets were donated to Columbia kids in time for the holiday season. Big Brothers Big... More >>
22 hours ago Thursday, December 13 2018 Dec 13, 2018 Thursday, December 13, 2018 7:15:00 PM CST December 13, 2018 in News
COLUMBIA - The former chief financial officer for Columbia Public Schools was sentenced Thursday to five years probation. Anna... More >>
23 hours ago Thursday, December 13 2018 Dec 13, 2018 Thursday, December 13, 2018 6:25:00 PM CST December 13, 2018 in News
JEFFERSON CITY - A Jefferson City teen has been charged in connection with a November fatal shooting. Bruce Thomas... More >>
23 hours ago Thursday, December 13 2018 Dec 13, 2018 Thursday, December 13, 2018 6:07:00 PM CST December 13, 2018 in News
COLUMBIA - Some people who live near the intersection of Vandiver Drive and Parker Street just north of Interstate 70... More >>
1 day ago Thursday, December 13 2018 Dec 13, 2018 Thursday, December 13, 2018 4:33:00 PM CST December 13, 2018 in News
COLUMBIA - Columbia police are investigating multiple reports of bomb threats made via email to businesses in the Columbia area,... More >>
1 day ago Thursday, December 13 2018 Dec 13, 2018 Thursday, December 13, 2018 3:52:00 PM CST December 13, 2018 in News
Columbia, MO
Broken Clouds 38°
6pm 40°
7pm 39°
8pm 39°
9pm 38°