Columbia Utilities changes billing system

3 years 3 months 1 week ago Thursday, September 01 2016 Sep 1, 2016 Thursday, September 01, 2016 3:57:00 PM CDT September 01, 2016 in News
By: Lauren Petterson, KOMU 8 Digital Producer

COLUMBIA - Columbia Utilities customers will have to re-register if they pay utilities bills online or by phone because a new billing system was implemented Thursday.

"The goal of the new billing software is to provide greater transparency on the utility charges," a news release from Columbia Utilities said.

Utility bills will have itemized rates for utility services and graphs that track consumption.

Online customers can re-register online. Phone customers can re-register by calling 1-844-234-0641 or 573-874-7694.

Customers who use automatic bank payments will not be affected by the changes.

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