Comparing Prices Online/Avoiding Internet Fraud

1 decade 3 years 9 months ago Wednesday, December 13 2006 Dec 13, 2006 Wednesday, December 13, 2006 1:57:36 PM CST December 13, 2006 in News

By law, merchants must ship your order within the date they promise. If there is no time stated, they must ship the item within 30 days.

If you don’t receive your item within that time, the merchant must offer you a new shipping date and the option of canceling the order for a full refund. If the new shipping date is within 30 days, and you do not explicitly cancel the order, the items must be shipped. If the new shipping date is more that 30 days, you have the right to a prompt full refund, unless you state otherwise.

If the merchant fails to deliver again, it must offer a new shipping date or refund. If you do not respond, a full refund is due.

But, not all Internet retailers obey the law. Travis Ford, the consumer education coordinator for Missouri Attorney General Jay Nixon, encourages consumers to file a complaint if they are billed for an item they have not received. Ford said you can file a complaint with his officee after you contact the retailer to dispute the issue.

You can file consumer complaints with the Missouri Attorney General’s Office, the Better Business Bureau and the Federal Trade Commission.

Before buying from an Internet retailer, you can request a reliability report at the Better Business Bureau online, which will let you access its database that has information on 2.5 million organizations in the U.S.

Clink the links to the right of this story to learn more about online shopping and comparing prices.

More News

Grid
List
JEFFERSON CITY - Police are investigating a shooting incident that left four people injured. According to the Jefferson City... More >>
8 hours ago Sunday, September 20 2020 Sep 20, 2020 Sunday, September 20, 2020 7:00:00 AM CDT September 20, 2020 in News
JEFFERSON CITY - A driver has been taken to hospital after a single vehicle crash on Saturday night. The... More >>
10 hours ago Sunday, September 20 2020 Sep 20, 2020 Sunday, September 20, 2020 5:40:00 AM CDT September 20, 2020 in News
COLUMBIA – While high school football has been happening so far this season in the wake of COVID-19, one part... More >>
21 hours ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 6:47:00 PM CDT September 19, 2020 in News
COLUMBIA – Supreme Court Justice Ruth Bader Ginsburg left lifelong impressions on two Columbia students. The students, a high... More >>
21 hours ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 6:47:00 PM CDT September 19, 2020 in News
COLUMBIA - Monday night will likely be a long one for the Columbia City Council as it gets another... More >>
21 hours ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 6:14:00 PM CDT September 19, 2020 in News
SPRINGFIELD, Mo. (AP) — Authorities say a 19-year-old was fatally shot near the Missouri State University campus in Springfield. ... More >>
1 day ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 2:46:00 PM CDT September 19, 2020 in News
As COVID-19 continues to spread, KOMU 8 will continue to update you about impacts in the community. Previous coverage: ... More >>
1 day ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 2:14:00 PM CDT September 19, 2020 in News
COLUMBIA - No one was injured in an RV fire in southwest Columbia on Saturday. No injuries have been... More >>
1 day ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 12:48:00 PM CDT September 19, 2020 in News
JEFFERSON CITY - A fire at a Jefferson City home displaced two people early Saturday morning. According to a... More >>
1 day ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 9:43:00 AM CDT September 19, 2020 in News
(CNN) -- President Donald Trump hailed Supreme Court Justice Ruth Bader Ginsburg as a "brilliant mind" in a statement Friday... More >>
1 day ago Saturday, September 19 2020 Sep 19, 2020 Saturday, September 19, 2020 5:00:00 AM CDT September 19, 2020 in News
(CNN) -- Supreme Court Justice Ruth Bader Ginsburg died on Friday , the court announced. She was 87. Ginsburg... More >>
1 day ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 6:43:00 PM CDT September 18, 2020 in News
(CNN) -- For a father and son, a hug before the first game of football season is a special moment.... More >>
1 day ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 6:23:00 PM CDT September 18, 2020 in News
Week four of Friday Night Fever has arrived. Before you head out to your team's game or tune in to... More >>
1 day ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 5:56:00 PM CDT September 18, 2020 in Friday Night Fever
Games for high school football games will become available below. Final scores are in bold and home teams are on... More >>
1 day ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 5:44:00 PM CDT September 18, 2020 in Friday Night Fever
Welcome to Week 4 of Friday Night Fever! Our game of the week features the Marshall Owls taking on the... More >>
1 day ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 5:43:00 PM CDT September 18, 2020 in Friday Night Fever
STOVER - COVID-19 is affecting young and old alike in Morgan County. According to the Morgan County Health Center... More >>
1 day ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 5:03:00 PM CDT September 18, 2020 in News
COLUMBIA — Battle High School canceled its game set for Friday against the Hickman High School Kewpies. Battle announced... More >>
2 days ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 3:14:00 PM CDT September 18, 2020 in Sports
NEAR CRANE, Mo. (KY3) - The Missouri Water Patrol is investigating a deadly crash killing a father and son from... More >>
2 days ago Friday, September 18 2020 Sep 18, 2020 Friday, September 18, 2020 2:00:00 PM CDT September 18, 2020 in News
Columbia, MO
Broken Clouds 72°
4pm 75°
5pm 74°
6pm 71°
7pm 67°