Cooper County community water customers outraged over bills

4 years 4 months 3 weeks ago Thursday, July 24 2014 Jul 24, 2014 Thursday, July 24, 2014 10:14:00 AM CDT July 24, 2014 in News
By: Shannon O'Brien, KOMU 8 Reporter
loading

OTTERVILLE - Customers in the Cooper County community of Otterville are upset over increased water rates and billing changes.

The city recently switched to an electronic billing system. Previously it did all utility bills by hand. Now, customers are getting their old bills and new bills at the same time. In the meantime, rates recently went up to help fund a new sewer system and repair it and construct maintenance on the water tower.

The city said it wanted to make up for the two months now that it's on a new system. It asked residents to pay the specified amount, which was all explained in a letter the city sent out, by October 1.

Some customers said they are not crazy about the changes.

"This is kind of understandable because they are trying to get everybody caught up to where we're only a month behind like a normal utility," utility customer Dana Sewell said. "It's just that when people don't expect it, you know, there are shocks like oh my gosh. For me it was a 200-dollar water bill."

City Alderman Belinda Newgaard said she understands why people are upset, but she said things in Otterville needed to change.

"We've been accused of not caring and that's not what, you know we haven't thought of that," Newgaard said. "We have thought of that. I'm on a fixed income myself, so you know, it does mean medicine and food. What do you do without? Well, you figure out how to do it, but you know there are maybe a lot of older people in town who maybe don't have family in town that can help. Well, we're trying to do that."

 

More News

Grid
List
COLUMBIA - A 19-year-old woman was shot Saturday afternoon near Aspen Heights Parkway, police said. At around 2:40 p.m.,... More >>
54 minutes ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 4:40:00 PM CST December 15, 2018 in News
JEFFERSON CITY, Mo. (AP) — The Missouri State Capitol has recently completed an effort to restore and conserve the building's... More >>
2 hours ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 3:26:00 PM CST December 15, 2018 in News
BOONVILLE - Anyone walking around Boonville might be able to play a game of "I spy" now that painted rocks... More >>
6 hours ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 10:50:00 AM CST December 15, 2018 in News
COLUMBIA- High school football teams from around the state will travel to Memorial Stadium for the next five years to... More >>
7 hours ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 9:41:00 AM CST December 15, 2018 in Sports
WASHINGTON (AP) — President Donald Trump says Interior Secretary Ryan Zinke , who's facing federal investigations into his travel, political... More >>
8 hours ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 8:53:00 AM CST December 15, 2018 in News
ASHLAND - The Southern Boone Area YMCA will build a new 15,714 square-foot facility in the next two years, if... More >>
9 hours ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 7:48:00 AM CST December 15, 2018 in News
ALTON, Ill. (AP) — Authorities are looking for a man who is suspected of fleeing to Missouri after officers shot... More >>
10 hours ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 7:12:00 AM CST December 15, 2018 in News
PERRYVILLE, Mo. (AP) — A former county official from southeast Missouri already in prison on a conviction of exploiting the... More >>
10 hours ago Saturday, December 15 2018 Dec 15, 2018 Saturday, December 15, 2018 7:09:52 AM CST December 15, 2018 in News
NEW BLOOMFIELD - The Holts Summit Police Department has offered to include New Bloomfield in its coverage area for the... More >>
19 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 9:47:00 PM CST December 14, 2018 in News
(CNN) -- A federal judge in Texas said on Friday that the Affordable Care Act's individual coverage mandate is unconstitutional... More >>
21 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 8:12:00 PM CST December 14, 2018 in News
WASHINGTON - A new report released Friday ranks Missouri 48th in the nation for tobacco use prevention programs. ... More >>
21 hours ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 8:08:00 PM CST December 14, 2018 in News
COLUMBIA - The South End Zone Project at Faurot Field is just over halfway through its construction timeline and people... More >>
1 day ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 3:46:00 PM CST December 14, 2018 in News
FULTON - Connie Cashion is the 2018 winner for the city's Jane Bierdeman-Fike Humanitarian Award. The award goes to... More >>
1 day ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 3:16:00 PM CST December 14, 2018 in News
FULTON - A Fulton nonprofit surpassed their volunteer goal and is able to give over 400 children a Christmas miracle.... More >>
1 day ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 2:52:00 PM CST December 14, 2018 in News
JEFFERSON CITY - State Auditor Nicole Galloway will join the investigation into Josh Hawley's use of funds during his Senate... More >>
1 day ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 2:44:00 PM CST December 14, 2018 in News
COLUMBIA - Students walking around MU's famous Quad may have seen an unexpected visitor Thursday. MU student Massimo Montalbano... More >>
1 day ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 1:50:00 PM CST December 14, 2018 in News
COLUMBIA - The scooter company Lime announced it has taken its scooters out of Columbia for the immediate future. ... More >>
1 day ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 1:49:00 PM CST December 14, 2018 in News
(CNN) -- Nearly 40,000 people in the United States died by guns last year, marking the highest number of gun... More >>
1 day ago Friday, December 14 2018 Dec 14, 2018 Friday, December 14, 2018 1:22:00 PM CST December 14, 2018 in News
Columbia, MO
Broken Clouds 44°
6pm 45°
7pm 42°
8pm 39°
9pm 37°