Cooper County community water customers outraged over bills

5 years 6 months 3 weeks ago Thursday, July 24 2014 Jul 24, 2014 Thursday, July 24, 2014 10:14:00 AM CDT July 24, 2014 in News
By: Shannon O'Brien, KOMU 8 Reporter
loading

OTTERVILLE - Customers in the Cooper County community of Otterville are upset over increased water rates and billing changes.

The city recently switched to an electronic billing system. Previously it did all utility bills by hand. Now, customers are getting their old bills and new bills at the same time. In the meantime, rates recently went up to help fund a new sewer system and repair it and construct maintenance on the water tower.

The city said it wanted to make up for the two months now that it's on a new system. It asked residents to pay the specified amount, which was all explained in a letter the city sent out, by October 1.

Some customers said they are not crazy about the changes.

"This is kind of understandable because they are trying to get everybody caught up to where we're only a month behind like a normal utility," utility customer Dana Sewell said. "It's just that when people don't expect it, you know, there are shocks like oh my gosh. For me it was a 200-dollar water bill."

City Alderman Belinda Newgaard said she understands why people are upset, but she said things in Otterville needed to change.

"We've been accused of not caring and that's not what, you know we haven't thought of that," Newgaard said. "We have thought of that. I'm on a fixed income myself, so you know, it does mean medicine and food. What do you do without? Well, you figure out how to do it, but you know there are maybe a lot of older people in town who maybe don't have family in town that can help. Well, we're trying to do that."

 

More News

Grid
List
FERGUSON, Mo. (AP) — The man suspected of shooting an off-duty police officer at a Walmart store in the... More >>
43 minutes ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 8:53:16 PM CST February 18, 2020 in News
COLUMBIA-- Lawyers for a Columbia businessman, Dimetrius Woods, are employing last ditch efforts to keep him out of prison. ... More >>
2 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 7:00:00 PM CST February 18, 2020 in Continuous News
MOBERLY - People in Moberly are excited about the announcement Plumrose USA made Tuesday. The company is set to bring... More >>
2 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 6:56:00 PM CST February 18, 2020 in News
BOONE COUNTY - A deer was saved today at Lake Chapperal, north of Hallsville, by The Boone County Fire Protection... More >>
4 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 5:21:00 PM CST February 18, 2020 in News
COLUMBIA - Columbia Police Chief Geoff Jones issued a statement on Tuesday about police transparency, following the release of a... More >>
4 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 5:06:00 PM CST February 18, 2020 in News
JEFFERSON CITY - One lane of U.S. Route 54 in Jefferson City will be closed on Feb. 20. Missouri... More >>
6 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 2:59:00 PM CST February 18, 2020 in News
JEFFERSON CITY - Hundreds of Moms Demand Action members flooded the Missouri Capitol today wearing red in support of legislation... More >>
6 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 2:48:00 PM CST February 18, 2020 in News
MARIES COUNTY - Gary Martin Traver's Jr., the man recently arrested for an arson that injured six Vienna fireman in... More >>
6 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 2:39:00 PM CST February 18, 2020 in News
JEFFERSON CITY - A bomb threat to the Cole County courthouse Tuesday morning caused both the courthouse and annex to... More >>
8 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 1:06:00 PM CST February 18, 2020 in News
JEFFERSON CITY — If you rent in the City of Columbia, you might have better living conditions than some people... More >>
8 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 12:48:00 PM CST February 18, 2020 in News
ASHLAND - Ashland City Administrator Tony St. Romaine received a proposed new employment contract from Ashland Chief of Police Lyn... More >>
9 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 12:21:37 PM CST February 18, 2020 in News
COLUMBIA - Free from the burden of a Missouri Ethics Commission investigation, could former Governor Eric Greitens be gearing up... More >>
9 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 12:17:00 PM CST February 18, 2020 in News
JEFFERSON CITY, Mo. (AP) — A decision on whether Missouri’s only abortion clinic can keep its license will be pushed... More >>
10 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 10:42:00 AM CST February 18, 2020 in News
WILMINGTON, Del. (AP) - The Boy Scouts of America has filed for bankruptcy protection as it faces a barrage of... More >>
14 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 7:16:07 AM CST February 18, 2020 in News
Addiction is a brain disease manifested by compulsive substance despite harmful consequences. People with addiction, also known as severe substance... More >>
15 hours ago Tuesday, February 18 2020 Feb 18, 2020 Tuesday, February 18, 2020 6:22:00 AM CST February 18, 2020 in A Brighter Tomorrow
JEFFERSON CITY — Former U.S. Attorney General and former Missouri governor John D. Ashcroft is defending current Attorney General William... More >>
1 day ago Monday, February 17 2020 Feb 17, 2020 Monday, February 17, 2020 8:10:00 PM CST February 17, 2020 in News
A new study shows a substantial number of young adults are starting college feeling depressed or anxious. The study... More >>
1 day ago Monday, February 17 2020 Feb 17, 2020 Monday, February 17, 2020 7:45:00 PM CST February 17, 2020 in News
COLUMBIA - Boone County Officials announced their plan on Dec. 5 to transfer ownership of the Boone County Fairgrounds to... More >>
1 day ago Monday, February 17 2020 Feb 17, 2020 Monday, February 17, 2020 7:24:00 PM CST February 17, 2020 in News
Columbia, MO
Broken Clouds 33°
10pm 32°
11pm 30°
12am 29°
1am 28°