Dairy Queen data breach concerns customers

5 years 3 months 1 week ago Friday, October 10 2014 Oct 10, 2014 Friday, October 10, 2014 5:48:00 PM CDT October 10, 2014 in News
By: Creighton Hayes, KOMU 8 Reporter
loading

COLUMBIA - Some Mid-Missourians' financial data is at risk for at least the fifth time in the past year. 

On Friday, KOMU 8 News learned of five Dairy Queen Grill and Chill locations that were affected by a nation-wide data breach. 

For most of the country, including mid-Missouri, personal information was at risk from early August to early September. Consumers were not informed until October 9. 

"Dairy Queen should have notified us," said Emma Armontrout, a Dairy Queen customer. "I frequently used my debit card here. I'll have to contact my bank and see if any transactions have occurred."

The following mid-Missouri Dairy Queen locations were affected:

 

  • DQ GRILL & CHILL RESTAURANT on North Business Highway 5 in Camdenton
  • DQ GRILL & CHILL RESTAURANT on Business Loop 70 East in Columbia
  • DQ GRILL & CHILL RESTAURANT on Forum Boulevard in Columbia
  • DQ GRILL & CHILL RESTAURANT on South Limit Avenue in Sedalia
  • DQ GRILL & CHILL RESTAURANT on Saline J Highway in Nelson
Misty Burkemper, lives right behind the Dairy Queen on Forum Boulevard. She says the data breach isn't the first to potentially affect her. 
"These breaches are concerning to me, especially since it's happened to me before," Burkemper said. "I had to get a whole new card, go through the process of getting declined. I'm almost thinking it's going to happen again."
Dairy Queen isn't the first national retailer to be affected by cyber attacks. Home Depot, Jimmy John's, Target and Michael's have also been the target of cyber attacks in the past year.
The Better Business Bureau offered the following tips for those concerned their data may be at risk:
  • Stay calm, since consumers are not liable for fraudulent charges on stolen account numbers.
  • If your card was compromised, you will likely hear from the bank or card-issuer first. If you have questions, call the customer service number on your card.
  • If your card was compromised, consider putting an alert or freeze on your credit report with the three major credit reporting agencies. A credit freeze will prevent anyone from accessing your credit report or scores. This means you cannot apply for new credit without lifting the freeze.
  • If you shopped at Home Depot with a credit card, check your credit card statements online and do not wait for the paper statement. If you see a fraudulent charge, report it to your bank or credit card issuer immediately so the charge can be reversed and a new card issued. Keep receipts in case you need to prove which charges you authorized and which you did not.
  • If you shopped at Home Depot with a debit card, follow all of the same instructions as those with credit cards, but pay careful attention to your account. Debit cards do not have the same protections as credit cards and debit transactions withdraw funds directly from your bank account.
  • Beware of scammers who may purport to be from the retailer, your bank or your credit card issuer saying that your card was compromised and that you should take actions to fix the problem. Phishing emails may attempt to fool you into providing your credit card information or ask you to click on a link or open an attachment, which can download malware designed to steal your identity.

More News

Grid
List
BELLE - The Maries County Sheriff addressed concerned Belle residents Thursday after the town closed its police department earlier this... More >>
6 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 10:19:00 PM CST January 23, 2020 in News
MID-MISSOURI - A multi-day storm system continues in central Missouri, reaching a crescendo Thursday night through Friday with snow accumulations... More >>
9 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 7:07:00 PM CST January 23, 2020 in Weather
JEFFERSON CITY - After more than a year and a half of sitting empty, and with holes throughout, a Jefferson... More >>
10 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 6:16:00 PM CST January 23, 2020 in News
ASHLAND - Winter weather brings more than just frosty temperatures. It brings the unexpected. Especially when parents and grandparents are... More >>
11 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 5:06:00 PM CST January 23, 2020 in Top Stories
JEFFERSON CITY - This winter has brought above-average levels of snow and ice to mid-Missouri, and now, crews across the... More >>
12 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 4:18:00 PM CST January 23, 2020 in News
COLE COUNTY - Construction on Route 54 south of Jefferson City will begin on Monday, January 27. The project is... More >>
13 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 3:32:00 PM CST January 23, 2020 in News
COLUMBIA - The Columbia Police Department is asking for the public's help in identifying a man accused of assault. The... More >>
14 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 2:42:00 PM CST January 23, 2020 in News
A replat of property at the northwest corner of Cherry and Hitt streets to accommodate plans for a six-story... More >>
14 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 2:21:00 PM CST January 23, 2020 in News
COLUMBIA - Jim Lehrer, the retired PBS anchorman and a graduate of the MU School of Journalism, died Thursday... More >>
16 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 12:59:00 PM CST January 23, 2020 in News
COLUMBIA - Boone County Prosecuting Attorney Daniel Knight is objecting to a defense request for change of venue in... More >>
16 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 12:22:00 PM CST January 23, 2020 in News
WASHINGTON — U.S. Senator Roy Blunt commended President Trump’s announcement that the Environmental Protection Agency has finalized its Waters of... More >>
16 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 12:16:00 PM CST January 23, 2020 in News
WASHINGTON (AP) — The Trump administration on Thursday published new visa rules aimed at restricting “birth tourism,” in which women... More >>
17 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 11:15:00 AM CST January 23, 2020 in News
COLUMBIA - Too much rock salt on your driveway might hurt your yard in the spring. According to the... More >>
18 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 11:01:00 AM CST January 23, 2020 in News
SPRINGFIELD - The first untested sexual assault kits recorded through Missouri's SAFE Kits Initiative will be collected at the Springfield... More >>
18 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 10:50:00 AM CST January 23, 2020 in News
COLUMBIA - Lucky's Market has confirmed that the Columbia location will remain open as they begin closing various stores around... More >>
18 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 10:34:00 AM CST January 23, 2020 in News
BEIJING (AP) — Chinese authorities Thursday moved to lock down three cities that are home to more than 18 million... More >>
19 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 9:56:00 AM CST January 23, 2020 in News
JEFFERSON CITY - 192 medical marijuana dispensary facilities will receive their licenses Thursday, according to the Department of Health and... More >>
19 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 9:06:00 AM CST January 23, 2020 in News
KANSAS CITY, Mo. (AP) — Kansas City Royals star catcher Salvador Perez is about to become a U.S. citizen.... More >>
21 hours ago Thursday, January 23 2020 Jan 23, 2020 Thursday, January 23, 2020 8:03:53 AM CST January 23, 2020 in Sports
Columbia, MO
Broken Clouds 32°
5am 31°
6am 31°
7am 31°
8am 32°