MU apologizes for emergency text alert mistake

3 years 10 months 2 days ago Friday, September 02 2016 Sep 2, 2016 Friday, September 02, 2016 2:49:00 PM CDT September 02, 2016 in News
By: Katie Pylipow, KOMU 8 Digital Producer

COLUMBIA - The University of Missouri apologized to the campus community for not including the specific location of a reported robbery in a text message alert sent Thursday night.

The university apologized for the poor communication via email Friday morning. "This omission was due to human error, and we take full responsibility," the email said.

Employees in charge of sending alert messages will be gathering today to review the correct processes, according to the email. The purpose of the meeting is to prevent a future recurrence of the error, MU said.

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