Nationwide Tax Credit Snafu Hits Mid-Missouri

5 years 6 months 3 weeks ago Friday, March 22 2013 Mar 22, 2013 Friday, March 22, 2013 4:43:00 PM CDT March 22, 2013 in News
By: Danielle Carter
loading

FULTON - A tax credit error affecting people nationwide has hit central Missouri.

April Adams of Fulton is an online student, and was supposed to receive education credits from the now-infamous Form 8863.

"The most they can give somebody like me, who's on disability and going to school, is one thousand dollars," Adams said.

After filing her taxes on February 18 and 19, she never received her money because of an alleged computer glitch at H&R Block that caused form 8863 to not process correctly. H&R Block is not the only company that experienced the glitch; companies like Turbo Tax also experienced issues.

The glitch allowed boxes 23 through 26 to process as unchecked, even if the person filing actually did check the boxes. Any combination of checked or unchecked boxes showed up as unchecked.

The IRS is now telling people like Adams they will have to wait another four to six weeks before getting their returns, since they have to review the returns. For people like Adams, that won't be soon enough.

Adams underwent gastric bypass surgery about a year ago that requires specific vitamins, post-operative, to keep her alive. She says she currently can't afford the vitamins and isn't taking them because she hasn't yet received her returns. She sent a letter from her surgeon, along with letters from herself and her boyfriend, explaining her need for the vitamins to Taxpayer Advocate in St. Louis asking for help.

"It's been one fiasco after another," Adams said.

Adams also said Facebook groups like Club 8863 are also helping band people together to fight for their returns.

"We usually go on there, and we talk about what's going on, with our taxes and we have our direct deposit dates," Adams said.

In addition, those who never received their returns have also taken their complaints to H & R Block's Facebook page. As a result of all the postings, on March 19 H&R Block re-posted its Facebook posting policy on its page.

H&R Block has also responded to its customers via a letter from CEO Bill Cobb. The letter explains the mistake was with "the form transmission" and was not the fault of those preparing the taxes. It also states that H&R Block is "in daily communication with the IRS" which is doing all it can to "speedily process" all the returns.

However, Adams says she still has not received her returns and she was never directly contacted by H&R Block, something it promised to do with all its clients. In addition, she has been calling her local H&R Block, who assisted her with her taxes, but she says no one there will answer her questions.

"They're still saying it's not their fault," said Adams. "Even after the letter Bill Cobb (H&R Block CEO) came out with, they refused to take ownership of their problem."

Even with all these issues, Adams says those affected aren't going down without a fight.

"A lot of us have filed complaints with our state attorney generals," Adams said. "They have filed with the Better Business Bureau and then we were given the option of opting out of our arbitration agreement with H&R Block and that basically gives us the right to join a class action lawsuit."

David Cialaowski, a partner at Zimmerman-Reed Law Firm in Minneapolis, Mn. says filing a personal lawsuit is also an option.

"There is an arbitration clause that H&R Block uses in their contracts so if people want to go on their own and file a lawsuit, on their own, they would have to exercise the opt out right," said Cialaowski. "I think it's 60 days from when you signed up with H&R Block you have to exercise that right and notify H&R Block that you want to opt out."

The IRS and H&R Block said they are trying to speed up the process in getting returns back to those who filed.

 

More News

Grid
List
COLUMBIA - The Columbia City Council approved a request on Monday to change the zoning of nearly 50 properties in... More >>
1 hour ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 6:33:00 PM CDT October 17, 2018 in News
CALLAWAY COUNTY - One person was killed in a helicopter crash east of Fulton, according to the Callaway County Sheriff's... More >>
3 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 4:58:00 PM CDT October 17, 2018 in News
PANAMA CITY, Fla. - A former Missouri woman, now living in Florida's panhandle, said Wednesday she is experiencing the "catastrophic"... More >>
4 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 3:41:00 PM CDT October 17, 2018 in News
COLUMBIA - Claire McCaskill's office has responded to a investigative piece by Project Veritas,which focuses on her campaign office. ... More >>
4 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 3:24:00 PM CDT October 17, 2018 in News
(CNN) -- A white woman has been fired after video emerged of her confronting and blocking the entry of a... More >>
4 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 3:23:00 PM CDT October 17, 2018 in News
JEFFERSON CITY – Robert Pinhero created a GoFundMe page and is recruiting drivers to help get voters without a car... More >>
5 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 2:58:00 PM CDT October 17, 2018 in News
Cole County – From oil-dripping trucks to ones without seatbelts, Cole County Fire District officials say there's a pressing need... More >>
5 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 2:38:00 PM CDT October 17, 2018 in News
KINGDOM CITY - Eight people were arrested after the Callaway County Sherrif's Office found 3.5 pounds of methamphetamine, about one... More >>
5 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 2:23:00 PM CDT October 17, 2018 in News
(CNN) -- At least 92 people in 29 states have been infected with a strain of multidrug-resistant salmonella after coming... More >>
6 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 1:11:43 PM CDT October 17, 2018 in News
JEFFERSON CITY (AP) — In ads and speeches, Democratic U.S. Sen. Claire McCaskill is pounding Missouri voters with a single... More >>
7 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 12:19:00 PM CDT October 17, 2018 in News
JEFFERSON CITY - A multi-vehicle crash sent one man to the hospital with injuries right before the Wednesday morning commute.... More >>
8 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 11:42:00 AM CDT October 17, 2018 in News
JEFFERSON CITY- The man prosecutors accused of killing Lincoln University student Charon Session pleaded not guilty Wednesday morning. About... More >>
9 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 10:54:00 AM CDT October 17, 2018 in Top Stories
COLUMBIA (AP) — The University of Missouri had to toss out giving its Nobel Prize winning scientist a parking space... More >>
9 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 10:24:00 AM CDT October 17, 2018 in Top Stories
DES MOINES, Iowa (AP) — No winning lottery ticket was sold for the latest Mega Millions drawing, meaning the estimated... More >>
9 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 10:14:00 AM CDT October 17, 2018 in News
COLUMBIA - The Columbia Police Department is looking for a suspect after an armed robbery at a convenience store in... More >>
10 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 9:32:00 AM CDT October 17, 2018 in Top Stories
COLUMBIA- A new mobile pantry location through The Food Bank for Central and Northeast Missouri will open Wednesday afternoon providing... More >>
13 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 6:27:00 AM CDT October 17, 2018 in Top Stories
LADDONIA—The Community R-6 School District is the second district to get new beef options added to its school menu. The... More >>
13 hours ago Wednesday, October 17 2018 Oct 17, 2018 Wednesday, October 17, 2018 6:13:00 AM CDT October 17, 2018 in Top Stories
COLUMBIA - The Columbia Police Department investigated a shots heard call on Tuesday evening. The incident happened at the... More >>
22 hours ago Tuesday, October 16 2018 Oct 16, 2018 Tuesday, October 16, 2018 10:03:00 PM CDT October 16, 2018 in Top Stories
Columbia, MO
Broken Clouds 52°
9pm 53°
10pm 49°
11pm 46°
12am 43°