Protecting Your Home Repairs

1 decade 2 years 1 month ago Friday, January 19 2007 Jan 19, 2007 Friday, January 19, 2007 6:18:52 PM CST January 19, 2007 in News

All that work makes it tough to get the job done.

"The bad ones definitely make it more difficult on the people that are trained to do a good job," Pellock said.

Those bad ones are storm chasers. The attorney general says you should look at contractors carefully, because for every reputable business out there, there are many more that want your money for nothing in return.

And storm chasers aren't the only thing mid-Missouri residents need to worry about. The attorney general has a new warning this week asking people to watch for price gouging both at home and away.

"We have upwards of 120 complaints about price gouging that we're currently and actively investigating. And it's not only generator, it's also for the sale of things like gasoline, kerosene, motels rooms and tree trimming services. So we want Missouri consumers to know that that will not be tolerated," said John Fougere, Attorney General's Office.

What it boils down to is watching out for yourself no matter the situation, something Pellock says has driven his business for years.

"Doing whatever it takes to earn your customer's trust and make a happy customer out of them," he says.

Attorney General Jay Nixon has already begun prosecuting price gougers from December's storm. One company paid nearly $38,000 in restitution, for generators it sold over price.

If you think you've been swindled, call the Missouri Consumer Protection Hotline: 1-800-392-8222.

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