TARGET 8: Clients say Columbia spa owner dodging appointments

4 years 10 months 3 weeks ago Friday, November 21 2014 Nov 21, 2014 Friday, November 21, 2014 4:15:00 PM CST November 21, 2014 in Target 8
By: Lee Anne Denyer, KOMU 8 Reporter
loading

COLUMBIA - KOMU 8 News received several tips about a Columbia skin care company selling services that were never performed.

The Better Business Bureau Regional Manager Mike Harrison confirmed the BBB received a complaint about the company Skin Solutions and is working at getting in touch with its owner.

Skin Solutions client Jackielyn Kemper reached out to KOMU 8 News and said she received a facial at Skin Solutions on August 12. She said she liked it so much she purchased six more facials, costing about $500. Kemper said on the day of her second appointment, Sept. 15, the spa's owner canceled. She canceled appointments on two additional occasions.

Kemper shared the text messages from Oct. 14 and Oct. 21 with KOMU 8 News showing the alleged correspondence between the owner and herself. Her last message to the owner reads, "I've been calling skin solutions, but get no answer. You are still open right?"

Kemper said there was not a response.

KOMU 8 News reached out to the owner on Thursday and Friday, but had not heard back Friday evening. Calls went to voice mail and were not returned. Reporters also stopped by the business on both Thursday and Friday during posted business hours, but the office was locked.

Harrison said anyone facing problems with this or any company should file a complaint with the Better Business Bureau.

 

More News

Grid
List
COLUMBIA - The Princeton Review named the University of Missouri to three of its "best" lists. MU made the... More >>
2 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 6:16:51 PM CDT October 17, 2019 in News
Walt Disney once said, "All dreams can come true, if we have the courage to pursue them." If your dream... More >>
3 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 5:25:44 PM CDT October 17, 2019 in News
COLUMBIA - Simmons Bank, the Arkansas-based bank which bought Landmark Bank over the summer, confirmed some positions will be eliminated.... More >>
3 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 5:01:00 PM CDT October 17, 2019 in News
JEFFERSON CITY - Former Camden County sheriff's deputy Leonard Jerome Wilson pleaded guilty earlier today to receiving child pornography as... More >>
4 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 4:15:00 PM CDT October 17, 2019 in News
BOONVILLE - A grand jury indicted a man on October 11 for one count of child molestation. Robert Bosma,... More >>
5 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 3:33:00 PM CDT October 17, 2019 in News
HIGH POINT- In an effort to increase safety at school, High Point school district recently began arming select teachers. ... More >>
6 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 2:21:00 PM CDT October 17, 2019 in News
COLUMBIA - Missouri school districts found out Thursday how well they performed over the last school year following the release... More >>
6 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 2:17:00 PM CDT October 17, 2019 in News
COLUMBIA - Leaders of a support group say their new "Reentry Opportunity Center" will help give recently released inmates the... More >>
7 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 1:46:00 PM CDT October 17, 2019 in News
FULTON - A man has been arrested after drug bust earlier this morning in Fulton. Antonio Jerome Beard, 43,... More >>
7 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 1:36:00 PM CDT October 17, 2019 in News
JEFFERSON CITY - Missouri unemployment has decreased a tenth of a percent in the past month according to a new... More >>
7 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 1:10:00 PM CDT October 17, 2019 in News
COLUMBIA (AP) — A judge has ordered a man to repay most of a $2 million settlement he received after... More >>
8 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 12:50:00 PM CDT October 17, 2019 in News
(CNN) -- Rep. Elijah Cummings, a longtime Maryland Democrat and key figure leading investigations into President Donald Trump, has died... More >>
10 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 10:04:01 AM CDT October 17, 2019 in News
JEFFERSON CITY - Immaculate Conception Catholic Parish's discussion panel will center on the "Faith Response to Climate Change." The... More >>
13 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 7:30:00 AM CDT October 17, 2019 in News
FULTON – Callaway County has existed for nearly 200 years without taxes that support law enforcement or the county judicial... More >>
17 hours ago Thursday, October 17 2019 Oct 17, 2019 Thursday, October 17, 2019 3:38:00 AM CDT October 17, 2019 in News
COLUMBIA - On Wednesday morning the National Oceanic and Atmospheric Association (NOAA) released an update to global land and ocean... More >>
23 hours ago Wednesday, October 16 2019 Oct 16, 2019 Wednesday, October 16, 2019 9:49:00 PM CDT October 16, 2019 in Climate
MEXICO – A vape business owner defended their products after Governor Mike Parson released his ‘Clean the Air’ campaign Tuesday.... More >>
23 hours ago Wednesday, October 16 2019 Oct 16, 2019 Wednesday, October 16, 2019 9:11:00 PM CDT October 16, 2019 in News
COLUMBIA — Police chased a person through Columbia Wednesday night after they said the suspect failed to pull over for... More >>
1 day ago Wednesday, October 16 2019 Oct 16, 2019 Wednesday, October 16, 2019 8:07:00 PM CDT October 16, 2019 in News
JEFFERSON CITY - State Auditor Nicole Galloway released an audit Wednesday of the Insurance Dedicated Fund and the Insurance Examiners'... More >>
1 day ago Wednesday, October 16 2019 Oct 16, 2019 Wednesday, October 16, 2019 6:48:00 PM CDT October 16, 2019 in News
Columbia, MO
Broken Clouds 54°
9pm 53°
10pm 53°
11pm 52°
12am 51°