BBB Warns Against Working with Construction Company

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COLUMBIA - The Better Business Bureau warned Thursday to use caution when working with a Columbia construction company.

At least five people have filed complaints with the bureau saying they paid Switzer Construction thousands of dollars for home repair work, but the company has failed to complete those jobs. These complaints have come from residents in areas including Jefferson City, Columbia and Holts Summit.

According to the Better Business Bureau, the homeowners have each paid more than $3,000 for repairs to things like porches, stairs and garages; however, the work has never been completed. Mike Harrison, the regional director for the bureau, said the bureau has tried contacting the owner of the company, Cory Smith, but he has been unreachable. Harrison said, while this is an unfortunate event, it is unlikely these customers will be paid back. 

The Better Business Bureau gives the following tips to avoid being scammed by a home repair contractor.


  • Research the company to decide if its track record shows reliable workmanship.
  • Ask the company for references and call those property owners.
  • Verify whether the contractor has all required licenses and insurance.
  • Ask for a written contract and read it.
  • Do not pay for all services in advance.

The Better Business Bureau has suspended Switzer's accreditation after the firm failed to respond to the consumer complaints. To be considered an accredited company again, the company's owner must meet with the bureau's ethics committee.