COLUMBIA - Columbia's Boone Hospital Center is ranked in the top for patient satisfaction for its Harris Breast Center. Professional Research Consultants gives the award based on patient surveys. PRC surveys patients from more than 2,000 hospitals nationwide and present awards annually to the top ranking hospitals.
The Crystal Overall Top Performer Award is PRC's highest honor given annually for overall quality of care. Harris Breast Center is the only facility in Columbia to receive the award for patient satisfaction.
Harris Breast Center's staffers said what differentiates them from the other facilities in Columbia is the state-of-the-art technology. The Harris Breast Center is one of four hospitals in Missouri that use the new 3D mammography and the only one in Columbia. The hospital got the machines in April.
The winners of the award are determined by ratings gathered from patients through phone interviews.